Frequently Asked Questions About Best Buy North Fayette
How do I check product availability at the North Fayette Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Fayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Fayette stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Fayette Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2940 reviews)
Amy L
November 05, 2026
5 out of 5
Their employee Kryss was AMAZING. I had so many questions, especially regarding an open box product, and they could not have been more helpful. Definitely will be back.
Charlie W
November 04, 2026
1 out of 5
If you want to go to a midnight release you may want to stay clear of here. 45 min before the launch you have people walking up and down the line with multiple (5 plus) vouchers for the extra stock selling them for 40$ a pop to guarantee you get a reservation. People in line noted at or before 10:00 the staff handed out vouchers for the midnight release and then they let people stand in line for hours without telling them they have already "allocated" the reservations. Great way to treat the kids in line waiting for a chance to get a console. Easily 100+ people in line waiting without a chance. Love to see the employees letting their buddies make a few extra bucks selling them ahead of time.
Response from Best Buy
November 05, 2026
Hello, Charlie,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/9iHHzg), X/Twitter (https://bby.me/BpMBiZ) or Facebook (https://bby.me/D1Bciz) with the details of your experience. Also add Google Review 248784. We look forward to hearing from you.
Michael
November 04, 2026
1 out of 5
Attempted to call to confirm if they are doing a midnight launch for Zelda and instead I got a load of AI nonsense.
Response from Best Buy
November 04, 2026
Hello!
We know how important it is to have clear communication around special launch events, especially when you're trying to plan ahead. Customers should be able to get the information they need quickly and easily, and when that doesn't happen, it can understandably be disappointing.
If you would like to discuss your experience further please reach out to us at any of our social media accounts.
Facebook (https://bby.me/Xfualp)
Twitter/X (https://bby.me/r4koTQ)
Instagram (https://bby.me/ycLFXL)
Be sure to mention your Google Review number, #248602, in your message. Thank you.