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Frequently Asked Questions About Best Buy Century Iii

How do I check product availability at the Century Iii Best Buy?
How do I check my order status?
My local Century Iii Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Century Iii stores’ holiday hours?

Recent Reviews

4.1
(2039 reviews)
Marcus A
September 29, 2024
1 out of 5
Hiring uneducated young adults for geek squad is not cool. The kid stripped my phone today when i asked him if he could clean out the charging port.
Response from Best Buy
September 29, 2024
Hi there, Marcus. Thank you for sharing your experience. When products are not working properly, our Geek Squad Agents should be trustworthy resources for our customers. A phone is an incredibly personal device, and I understand you would expect any repairs to be handled with care, which is also what we’d expect. We’d love to learn more about this, as well as offer any additional support we’re able. Please connect with our team, which is based out of our Corporate Campus, through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64256797. Best, ^Sarah
Matthew O
September 26, 2024
5 out of 5
Walked in, I was immediately asked if I needed help, gentlemen helped and found exactly what I needed.
M J
September 25, 2024
1 out of 5
Terrible experience and doesn't care about customers. Was told oh well. Wouldn't get a manager. Go to the one in monroeville
Response from Best Buy
September 25, 2024
Hello, M J, Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and understand how we would feel in this situation. We would like to take a closer look into this with you to address any concerns you may have! To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message. Thank you, ^Brandon
Isaury g
September 16, 2024
1 out of 5
Worse customer service on the phone. Order delayed more than 15 days and no one accountable
Response from Best Buy
September 16, 2024
Hello, Isaury, Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have! To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message. Thank you, ^Brandon

About Best Buy Century Iii

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