Frequently Asked Questions About Best Buy Century Iii
How do I check product availability at the Century Iii Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Century Iii Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Century Iii stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Century Iii Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2039 reviews)
Marcus A
September 29, 2024
1 out of 5
Hiring uneducated young adults for geek squad is not cool. The kid stripped my phone today when i asked him if he could clean out the charging port.
Response from Best Buy
September 29, 2024
Hi there, Marcus.
Thank you for sharing your experience. When products are not working properly, our Geek Squad Agents should be trustworthy resources for our customers. A phone is an incredibly personal device, and I understand you would expect any repairs to be handled with care, which is also what we’d expect. We’d love to learn more about this, as well as offer any additional support we’re able.
Please connect with our team, which is based out of our Corporate Campus, through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64256797.
Best,
^Sarah
Matthew O
September 26, 2024
5 out of 5
Walked in, I was immediately asked if I needed help, gentlemen helped and found exactly what I needed.
M J
September 25, 2024
1 out of 5
Terrible experience and doesn't care about customers. Was told oh well. Wouldn't get a manager. Go to the one in monroeville
Response from Best Buy
September 25, 2024
Hello, M J,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and understand how we would feel in this situation. We would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon
Isaury g
September 16, 2024
1 out of 5
Worse customer service on the phone. Order delayed more than 15 days and no one accountable
Response from Best Buy
September 16, 2024
Hello, Isaury,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon