My laptop died and everything from the last five years of my professional life was on it. I went to the West Mifflin / Pleasant Hills store on a Friday morning and had the good luck of getting Jackson as my salesperson. He was amazing. He understood how fearful I was of losing my files and data and he was patient with my questions and concerns. I left with the understanding it could take a few days to transfer my old laptop to the new one and I might not hear from them until Monday. They called the next day - about 24 hours after I left the store! When I went to get it I had another excellent interaction with Bella. She was very helpful with the questions I had about the laptop and gave me and my husband a great recommendation on an antenna for our TV. I'm very pleased with these two individuals and I'm glad Bella is part of the Geek Squad; I'll feel good if I have tech issues knowing she's there. Thank you Jackson, Bella, and the team at the West Mifflin / Pleasant Hills Best Buy.
Fantastic Geek Squad Team - Jordan & Patrick truly went the extra mile to help out me & my family!
Thank you - we'll be back as customers just due to the great helpful and kind interaction!
Marques N
February 08, 2025
I never really used Best Buy. But when I was younger, my mom got me a metal detector, and I loved it!