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Best Buy North Hills
Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy North Hills
How do I check product availability at the North Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2122 reviews)
Abdullah A
September 14, 2025
5 out of 5
Nice place & service
bRiAN _
September 08, 2025
3 out of 5
Probably the biggest selection of electronics that I can think of in this area. Staff is generally helpful and the layout is easy to navigate. I recommend the geek squad membership especially on items that usually need serviced but definitely on drones. They will cover all cost if you crash your drone. Like I recently have. I started researching what it would take me to fix my DJI Air 3 myself but when I found out that the Geek Squad Membership covers all and any damage it was a no brainer to take in for them to repair. When I took it in the young guy working said that they may just refund me the purchased cost so that I can just buy a new one. I said that sounds great! What i didnt know at this time is Best Buy is completely sold out of every DJI drone across the country. So i kinda feel i was dupped a little in to giving up my DJI for a store credit card that is useless for replacing my Air 3. I almost rather have attempted the repairs myself even tho it would have cost me around 400-500$. Not sure how to feel about the situation tbh. But I feel ive be tricked by the young lad working the geek squad desk. I cant help to hear GWB saying fool me once shame on you fool me twice blah blah.
Response from Best Buy
September 08, 2025
Hello, bRiAN,
Thank you for reaching out to us to share your experience. We understand how exciting flying a drone can be, and we would like to take a closer look into this to document any feedback for improvement. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 41050.
Facebook (https://bby.me/cufhku)
Twitter/X (https://bby.me/1mvw1d)
Instagram (https://bby.me/gyvci5)
We look forward to assisting you there.
Alaxander s
September 05, 2025
1 out of 5
You should pay your people more than $15 an hour starting .
I don’t like being constantly questioned and kind of harassed when I walk in the store . Clearly managers and the corporation pressure employees to do this to make more sales. This is why no one wants to shop at stores anymore and why Amazon and other online retailers are going to succeed and put you in the ground.
As time goes on Best Buy stores are getting more empty bleak, and boring . The only reason I want to go in is to see what new technology is out and I’m just seeing less of that as time goes on. As I get older and as the years go by, there is less and less reason to go into Best Buy. Not to mention that the prices are very marked up and everything is way too expensive. Very disappointing.
Response from Best Buy
September 05, 2025
Hello, Alexander,
Thank you for your review. Being contacted too much in a store can be really frustrating. If you want to formally document your experience, please send a private message on social media. Please include Review 39865 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Shrikanth S
August 29, 2025
5 out of 5
Great service by Chris, saved me some money too, worth going to the place