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Best Buy North Hills
4801 McKnight Rd
Pittsburgh, PA 15237
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy North Hills
How do I check product availability at the North Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2012 reviews)
Diane B
September 30, 2024
5 out of 5
My purchase was a new printer. I did some homework before going, and thought I knew what I wanted. Once I got there, I was promptly offered assistance, and I discussed the printer that were displayed. I had a number of questions, but the employee stayed with me, gave me his full attention, and had or got answers to all my questions. I was very satisfied with my new purchase. Prior to buying my printer, I inquired about my existing printer, which had suddenly stopped printing. The same employee got me an appointment with the Geek squad to look at my printer. That employee did spend time, diagnosing the problem, and was able to show me what was wrong. Since the problem wasn't fixable, and the printer was old, Best Buy offered to recycle it. I also learned that they recycle a lot of old tech, regardless of purchase, which is very good to know. Overall, the experience was a very positive one!
Samantha S
September 29, 2024
3 out of 5
Mobile pickup was confusing, signage pointing in multiple directions. Probably waited 10 minutes in 2 different lines. I feel for the staff, it seems like they have a ton of friction added into many processes. I watched a woman struggling to understand the fee she'd have to pay for recycling that would get reimbursed to her in a gift card? Best buy corporate needs to step back and do better by its customers.
Response from Best Buy
September 29, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64256724. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
Cathy M
September 29, 2024
5 out of 5
I know that whenever I need something I can find it and tge help I need at Best Buy. That's why I keep going back.
Jim L
September 28, 2024
5 out of 5
Visited to recycle old electronics, walked around to check out appliances and televisions. Large variety of products at different prices.