'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy North Hills
Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy North Hills
How do I check product availability at the North Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2165 reviews)
Karl D
January 30, 2026
5 out of 5
Went in to pick up an online order. Staff were helpful, I didn't need anything else.
Samuel A
January 22, 2026
5 out of 5
There when I needed it the most
Shawn R
January 20, 2026
1 out of 5
I tried to buy an x box controller. Go to the store on mcknight and all they have is cheap $30 knock offs or $150+ " pro " controllers. 3/4 of their shelf is empty spaces. I tried to order one online from best buy and they wont ship it. The 1 good thing i can say is by not letting me order a controller they forced me to order one from Amazon for a better price on both the controller and protection plan. Amazon is even delivering it tomorrow less than 24 hours later.
Response from Best Buy
January 20, 2026
Hi, Shawn,
Thank you for taking the time to share your review with us. We'd like to follow up with you to learn more about the items you would like to see readily available.
Please connect with us through a private message on Facebook (https://bby.me/ode0zq), Twitter/X (https://bby.me/jfuf26), or Instagram (https://bby.me/bi860u). Please mention "Google review 107183."
David M
January 12, 2026
1 out of 5
I bought a open box tv that was missing the remote but supposingly worked. It was never tested and didn't work. I drove 20miles to pick it up. I Allegheny the local 412 number and they said just drop tv off for repair. That's another 20miles to do that. I go in north hills store,nothing is labeled to where to go. Finally I go to checkout line to drop off for repair and guy with piercings in his face says I need a appointment. I had to go to work so he just did a refund. You guys need to do better,hire better people. That's why Walmart outsells your company because of service and poor customer service