There was water dripping down from the ceilings.
Employees were nice.
Response from Best Buy
July 15, 2025
Good Afternoon, Gerri.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. No one should have to shop under a leaky ceiling. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#14064" for reference. You can find us here:
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https://bby.me/0xzrs9
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https://bby.me/20b7vp
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Kind Regards,
^Trey
The service on the computer was exactly what was promised. Great work!
The support staff here are very knowledgeable and helpful.
My hubby went into this location to get a battery for his IPhone 13 mini almost 2 months ago. Hubby called store for a status update but apparently phones aren’t answered anymore? I guess you have to stop by the store to get answers and help? Hubby isn’t driving there only to find out the status of the ordered battery. A phone call should at least been made to the customer but zero contact from the store. And again, it’s not like you can easily (or not) get a store employee to answer the phones.
So yeah, almost 2 months and zero contact from the store. I know it doesn’t take almost 2 months to get a battery in the store, special ordered or not.
That’s okay. We went somewhere else and just bought a new phone. Sorry you lost out on that sale.
By the way, the employee was heavily encouraging us to go to the Apple Store instead. Is that a common practice to just send customers away?