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Frequently Asked Questions About Best Buy North Hills

How do I check product availability at the North Hills Best Buy?
How do I check my order status?
My local North Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Hills stores’ holiday hours?

Recent Reviews

4.1
(2100 reviews)
Gerri R
July 10, 2025
3 out of 5
There was water dripping down from the ceilings. Employees were nice.
Response from Best Buy
July 15, 2025
Good Afternoon, Gerri. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. No one should have to shop under a leaky ceiling. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#14064" for reference. You can find us here: Twitter(X): https://bby.me/0xzrs9 Facebook: https://bby.me/20b7vp Instagram: https://bby.me/y8q19o Kind Regards, ^Trey
Kathy R
July 10, 2025
5 out of 5
The service on the computer was exactly what was promised. Great work!
Dolores Z
July 09, 2025
5 out of 5
The support staff here are very knowledgeable and helpful.
Michelle
July 05, 2025
1 out of 5
My hubby went into this location to get a battery for his IPhone 13 mini almost 2 months ago. Hubby called store for a status update but apparently phones aren’t answered anymore? I guess you have to stop by the store to get answers and help? Hubby isn’t driving there only to find out the status of the ordered battery. A phone call should at least been made to the customer but zero contact from the store. And again, it’s not like you can easily (or not) get a store employee to answer the phones. So yeah, almost 2 months and zero contact from the store. I know it doesn’t take almost 2 months to get a battery in the store, special ordered or not. That’s okay. We went somewhere else and just bought a new phone. Sorry you lost out on that sale. By the way, the employee was heavily encouraging us to go to the Apple Store instead. Is that a common practice to just send customers away?

About Best Buy North Hills

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