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Best Buy North Hills
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy North Hills
How do I check product availability at the North Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2073 reviews)
Travis O
April 14, 2025
5 out of 5
Such a great location clean and laced environment
Shawn G
April 11, 2025
1 out of 5
Was looking at computers for my son, and an employee approached me asking if I needed help. I asked if they had detailed specs for a computer. His reply was as comical as it was infuriating. He said "It's right here" then pointed to the tag with the basic info on it. Then proceeded to read it to me.
I laughed and told him I'm good he immediately realized how it came off and started apologizing. Best Buy's website is only slightly better. I had to go to the site, look at the model, and search for info on it on another website.
Response from Best Buy
April 11, 2025
Hello, Shawn,
Thank you for your review. I understand how challenging it can be when you feel you haven't received adequate support. Our goal is to have helpful interactions so that our customers can always make informed decisions.
So that we can formally document your feedback, please send a private message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 65033876.
Kind regards,
^Pre
Zukushikurinfu M
April 01, 2025
5 out of 5
Lacking in team members, but most stores are anymore, but they had what i needed and the members that were there were very helpful
Christoper M
March 30, 2025
5 out of 5
I went in with the idea to upgrade my car sound system just a touch of bass. The staff helped me pick out the kicker hide away subwoofer and amp combo. It was very affordable and easy to install. I'm loving road trips or just a quick trip to the store. Thank you so much best buy!