Frequently Asked Questions About Best Buy Plymouth Meeting
How do I check product availability at the Plymouth Meeting Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plymouth Meeting Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plymouth Meeting stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plymouth Meeting Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2168 reviews)
T
December 02, 2024
5 out of 5
Purchased new ear buds. Very busy on black Friday but plenty of sales staff
darren s
November 27, 2024
1 out of 5
I bought an 85” TV. They had me scheduled to install it today from 7am-7pm. I took off work. Didn’t leave my house. I got an email that morning saying they would be there between 12-3. At 7pm, no one showed up. No call. Nothing. I had to finally call and they said they rescheduled me.
I’ll be getting my money back and never coming back. Terrible customer service.
Response from Best Buy
November 27, 2024
Hello, Darren.
Thanks for reaching out and leaving us your feedback. We would like to document your experience as we are always looking to improve our services and operations. We would also like to help in any way possible. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64485034. We look forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason