Terrible service; the man who helped me had a very bad attitude. I fully intended to buy a camera and a phone, but I ended up leaving the place because the service was so poor.
Response from Best Buy
August 05, 2026
HI there!
Thanks for your review. We're sorry to learn your recent interaction with us wasn't as positive as it should have been.
So that we can formally document your feedback, feel free to reach out to us Facebook: https://bby.me/AaYeFq, Instagram: https://bby.me/IR8iyZ, or Twitter/X: https://bby.me/E0qIzi and reference Google review 198442 in the details you provide.
Worse location. Employees extremely rude, don’t want to explain anything, don’t want to help. They act like we were bothering them from wanting to buy something. Don’t come to this location
Response from Best Buy
August 05, 2026
Thank you for sharing this experience with us, Valeria. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. Let's get this addressed for you.
Please message us with the full details through our social media channels on Instagram (https://bby.me/Bap98Y), X/Twitter (https://bby.me/StjQpb) or Facebook (https://wwwhttp://facebook.com/bestbuy). Also add Google Review 198439. We look forward to hearing from you.
The costumer service was so awful, talk to us so disrespectful in in Plymouth PA, we want to buy a beats earbuds and she don't even check the number to verify if is the right present for my son, and she want to sell us wherever she want and we have to walk away without the gift.