The single worst costumer service experience of my life. The place is awful.
Response from Best Buy
November 13, 2024
Hello Kyle,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64422088" and share your full name, email, and phone number.
Thanks,
^Vanessa
Never has anything you look for, always wants you to go online and order.. so disappointed.. for example -I was looking at around and saw on display, ray ban meta smart glasses.. after I decided to purchase, . Valued at $400 dollars.. they didn't have it in the store.. also was looking for DJI accessories.. also not in store.. ugh.. frustrating..
Response from Best Buy
October 17, 2024
Hi there,
Thanks for sharing this review with us here. I'm concerned to hear that haven't had what you were looking for in stock in our store, which I understand can be disappointing. We'd be happy to discuss this further with you if you'd like to share any additional feedback, or are in need of further assistance. If so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64320179 so we can assist.
Thanks,
^Caleb
Yesterday, my boyfriend and I bought a washing machine. Tina helped us and she was absolutely amazing, she was super courteous and friendly, and we were in and out in 20 minutes. Tina is Absolutely awesome!!!