Absolutely 0 customer service. Seems like no one actually works here and the one guy that i actually got ahold of knew nothing
Response from Best Buy
October 01, 2024
Hey there, Mason.
Thanks for sharing your insight with us here on Google. I can understand wanting to have knowledgeable help. To connect with a live representative you can contact us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64263969. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason
Just had to grab a longer HDMI cable. Met some nice people working there. Andrew was great to talk to.
Emerson C
September 19, 2024
Ótimo lugar para compras!
Completely did EVERYTHING wrong for our condo in Norristown! Don't trust them they are the worst!!! We still haven't settled with them and they seem not to care about it. A complete joke look elsewhere!! Best Buy sent a response (Owner) had no clue about our problem at 710 Stonybrook Dr. in Norristown insulting, EXTREMELY UNPROFESSIONAL and to say the least the WORST customer service as we trusted them with our purchase !!! Please don't respond to me with things that should have been done a month ago DO YOUR JOB the time we wasted even on vacation (3 hours on phone) dealing with the incompetent customer service, I can't understand the nonsense. See below owner's response: (*As a business owner you should be AWARE of this terrible and unacceptable service)
Response from Best Buy
September 16, 2024
Hello, Chet!
Thank you for sharing your review. We'd like to learn more about your experience and provide any assistance we can moving forward. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regards to my Google review #64208487” and share your full name, email, and phone number.
Thank you,
^Allison