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Best Buy Plymouth Meeting
Services Offered
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Frequently Asked Questions About Best Buy Plymouth Meeting
How do I check product availability at the Plymouth Meeting Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plymouth Meeting Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plymouth Meeting stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plymouth Meeting Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2192 reviews)
Fred L
January 05, 2025
5 out of 5
I love this Beat Buy store. Great selection of electronics. Very knowledgeable employees.
FranCis P
January 05, 2025
2 out of 5
Muy lindo
Response from Best Buy
January 06, 2025
Le agradezco que se haya tomado el tiempo de compartir su experiencia, FranCis. Me gustaría documentar sus comentarios. Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de su visita, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64647473. Esperamos su mensaje.
Atentamente,
^Deysha
Dogan C
January 04, 2025
1 out of 5
Terrible Experience at Best Buy Plymouth Meeting - Avoid at All Costs!
I had an absolutely horrible experience with this store, and I feel compelled to warn potential customers. I purchased a laptop from Best Buy, which turned out to be defective (yes, I even have a BSOD screenshot as proof). I contacted Best Buy’s online customer support, who seemed helpful at first and offered me a resolution: exchange the defective laptop for a working one.
However, when I arrived at the Plymouth Meeting store to get the issue resolved, I was met with nothing but resistance and dismissive attitudes. The staff outright told me that online customer support resolutions mean nothing to them. Instead, they expected me to return the laptop and pay an additional $700 for a new one! Seriously? If this store doesn't represent Best Buy's policies, why does it even carry the company’s name?
This is by far one of the worst Best Buy locations I’ve ever dealt with. If you’re considering shopping here, save yourself the headache and just order from places with better customer service, like Amazon or Newegg. They actually care about resolving issues without giving you the runaround.
Don’t make the same mistake I did. Shop elsewhere.
Response from Best Buy
January 05, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64646438" and share your full name, email, and phone number.
Thanks,
^Jacob
Neal K
December 31, 2024
4 out of 5
Unless the item is readily available, PLEASE save yourself grief and do not have Best Buy deliver items to your home. They are terrible at having a consistent user experience for Best Buy members. In fact, even their excellent staff like Yafik and Andrew cannot make up for the fact that Best Buy is broken in its logistics.
I was expecting delivery on an item today and was reassured over and over that they would deliver said television today via text only for a last minute reschedule. They do this because they can get away with it if you let them. Please find alternatives.
Addendum: Add Curtis to the excellent staff who helped me resolve this matter swiftly and without drama. Revising my rating up.
Response from Best Buy
December 31, 2024
Hello, Neal,
Thank you for leaving us a review. I understand the importance of receiving your TV on time. As a consumer myself I would also like to know that my deliveries will occur during the timeframe indicated when the order was placed. We would like to formally document your experience in our corporate system. If you could, please each out to us via social media. Our team of experts would be happy to assist you on one of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Kindly mention the phrase "Google Review, Convo #64628406" when reaching out on social media.
Thank you,
^Ruby