melissa m
September 05, 2026
Wishing more was in store but customer service was excellent. Thanks
Alicia P
September 03, 2026
The geak squad is awsome ,they do know their shit,an they tell the truth if they can't fix something,
Your phone answering service is absolutely unacceptable. I called just trying to find out if a product was in the store. The AI bot only wanted me to buy it online, and hung up on me three times before I figured out the right prompt to get a live agent, and then they weren't even in the store to verify whether the product was on the shelf! The bot belongs in a scrapyard, the call center is less than useless, and anyone that decided that system was a good idea is a complete dipstick.
Response from Best Buy
August 15, 2026
Hello, Tim,
Thank you for leaving a Google Review. It fully makes sense wanting to speak to someone over the phone, when needed. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #203567" for reference. You can find us here:
Twitter(X):
https://bby.me/Ilp3VM
Facebook:
https://bby.me/wIT4Vf
Instagram:
https://bby.me/M5vmrW
Quick service. No complaints