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Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Quakertown
How do I check product availability at the Quakertown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quakertown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quakertown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quakertown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1482 reviews)
Tim R
August 14, 2026
1 out of 5
Your phone answering service is absolutely unacceptable. I called just trying to find out if a product was in the store. The AI bot only wanted me to buy it online, and hung up on me three times before I figured out the right prompt to get a live agent, and then they weren't even in the store to verify whether the product was on the shelf! The bot belongs in a scrapyard, the call center is less than useless, and anyone that decided that system was a good idea is a complete dipstick.
Response from Best Buy
August 15, 2026
Hello, Tim,
Thank you for leaving a Google Review. It fully makes sense wanting to speak to someone over the phone, when needed. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #203567" for reference. You can find us here:
Twitter(X):
https://bby.me/Ilp3VM
Facebook:
https://bby.me/wIT4Vf
Instagram:
https://bby.me/M5vmrW
Stephen H
August 08, 2026
5 out of 5
Quick service. No complaints
Brody B
August 06, 2026
5 out of 5
Very helpful staff. The lady was nice and I was able to get my product with ease.
Mary M
August 04, 2026
1 out of 5
BUYER BEWARE. Ordered an item on on August 2 for next day delivery. Turns out they are having it delivered by some gig company I've never heard of. A couple days have passed and the item has not been delivered. Best Buy will not cancel the order, will not allow me to pick it up in the store (even while acknowledging my package was still at the store), and has now sent an email that they will not cancel or refund the order unless I have not received it by August 17. That is over two weeks from a "next day" purchase, on an expensive item that I have already paid for. DO NOT trust anything on the website regarding delivery.
(And it looks like they respond to these with some ridiculous oH wE'rE sO sOrRy email assuring customers that they don't want the customers to have the experience that they've enacted a policy to provide. Reach out to them on social media? Why??)
In response to response from Best Buy - I don't use social media, and why would I expect to get better customer service from contacting through Instagram, essentially a photo app, than the customer service line? This system is DESIGNED to be difficult for consumers.
Response from Best Buy
August 04, 2026
Hello.
Having a delay on receiving a purchase is far from ideal. We would like the chance to look into your purchase and see how we can help. If you have a moment, please feel free to reach out to us on Facebook (https://bby.me/Nh5IVd), Twitter/X (https://bby.me/MeXtb8), or Instagram (https://bby.me/rCeaZL). When reaching out, please be sure to include Google Review number 198356.
Thank you.