Chad was super helpful in helping me pick out a new phone. It took a little bit for me to decide what all I wanted including case n stuff and he let me take my time and walked me through getting a best buy credit card. Super patient, super polite, I hope I see him whenever I stop in the store again! Other staff members were super helpful as well and courteous!
kristaleeohboy
May 01, 2026
The employee that helped us was extremely knowledgeable about everything we asked. Went for a simple phone for my grandmother and he answered all of our questions and hooked us up with the case and Screensaver as well. Great price for everything.
Absolutely terrible customer service and experience. I went to go and try to fix my phone and the guy trying to help had 0 clue how to help and give me assistance. He basically told me to figure it out for myself and completely put no effort into helping me get a new phone.