Got what I needed but spent more than anticipated
Leynier V
February 22, 2026
Buen lugar , buena atención
We walked in and found a video game to buy. Tried to find a cash register to check out, but they don't exist. There was an un-manned customer service, and every other employee(like 3 people) were busy. So we waited. We eventually put the game down and left.
Moral of the story:
They have stuff. But you can't buy stuff.
Response from Best Buy
February 18, 2026
Hello, Adam.
Thank you for taking the time to share your review. We truly understand how frustrating it must have been to not find anyone to assist you in checking out. We'd like to follow up to ensure this is addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/8bm749)
- Twitter/X (https://bby.me/w3s9ke)
- Instagram (https://bby.me/v5pavq)
When reaching out, please reference your Google Review 118800.
Staff is courteous and knowledgeable, and they go above and beyond to excel in making sure you are well taken care of!