Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4618 reviews)
Tony T
August 09, 2026
5 out of 5
Competent service and competative prices for TVs and appliances.
Timo T
August 09, 2026
5 out of 5
Herşey var
Anthony P
August 08, 2026
5 out of 5
Chance and Evie at Best Buy Springfield, PA were very helpful when I picked up my appliance.
Dennis M
August 05, 2026
1 out of 5
Terrible experience. Gave me the run around for weeks about installing a washer and dryer. I would strongly encourage to NOT use Best Buy for theirs appliances.
After a a couple weeks and multiple reschedules, Best Buy canceled again day of installation claiming they could not use my stair case after multiple promises they could install at my house.
Response from Best Buy
August 05, 2026
Dennis,
Hearing of the issues you've experienced with delivery of your washer and dryer, we share your frustration and would like to help. Please send a private message referencing "Google Review 198758" using one of the links below.
Facebook (https://bby.me/gzmLFW)
Twitter/X (https://bby.me/TkxeNk)
Instagram (https://bby.me/S3rdoa Buy)