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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(4402 reviews)
Andreas E
February 13, 2025
4 out of 5
Eine Harddisk gekauft. Der Preis am Regal stimmte nicht. Die Verpackung war schon etwas eingestaubt. Das Personal war freundlich und hilfsbereit
Angel
February 09, 2025
5 out of 5
I went into Best Buy not knowing where anything was as I just moved into the area, wadira was extremely helpful! She was kind and patient with me, honestly felt like a conversation with a friend rather than someone trying to sell me something. Definitely ask for her
Mag Y
February 05, 2025
4 out of 5
Almost always out of stock
Gregory W
February 03, 2025
1 out of 5
Horrendous customer service. My wife and I were in the store today looking at TVs for 45 minutes without getting any service. So, we left.
Response from Best Buy
February 04, 2025
Hi Gregory, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you've received from us didn't meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64773266. Thanks, ^Caleb

About Best Buy Springfield

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