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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(4433 reviews)
Steven S
April 30, 2025
4 out of 5
I gave a 4 stars cuz all I saw was blue shirts walking around like zombies and didn’t help me at all.. the guy who greets people at the front door helped me so the way through..
Chandler C
April 26, 2025
5 out of 5
Great customer service! Tom from customer service team help me with the pick up and guide me through setting up my Macbook, friendly and knowledgeable! Highly recommend!!
Andrew P
April 20, 2025
5 out of 5
Very helpful associates
William W
April 19, 2025
2 out of 5
I went to buy a Toshiba microwave because they make the best microwaves on the market right now. They didn't carry any Toshiba models on hand at the store, one could be ordered but none available at the store to buy now. They should carry models of the top selling microwaves at the store so there is no wait for shipping time and costs.
Response from Best Buy
April 19, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know I will be able to find what I am looking for when I decide to shop in store. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65058700". Full Name E-mail Address Phone Number Store Location Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)

About Best Buy Springfield

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