Kristian M
September 12, 2024
very disappointment how Best Buy purchase the customer I’m one of those customer I just find the Best Buy to change the battery of iPhone 13 Pro Max and website they said it’s available to change it today. Is that moment I walk in Best Buy? I need to wait in the line doesn’t matter if I have appointment or not, after that, servis told me to leave the phone overnight, but the people can leave the phone overnight in that moment in website he say the maximum to change the battery. It’s the hour and in website it don’t say you need to leave your phone over nine I don’t know what kind of treatment is this just to remove the Apple service from Best Buy
Response from Best Buy
September 12, 2024
Hello, Kristian,
Thank you for providing your feedback Google my Business. I know not having more answers on the website about the Apple battery replacement is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64194404", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Supper clean, relaxed, and spacious store !!! I was amazed. First time walking through a retail store in years and enjoying it. Interactive displays / spaces for all different types of products I felt like I tried everything LOL! (Definitely try the meta ray bans no matter what) Staff was friendly and helpful, I was very surprised by the prices too. ** look at boxes for stickers / look like they’ve been opened for open box pricing — HUGE savings. I felt like the staff really wanted me to be informed on best products / prices / setups based on my budget. The staff member, Griffin, must have spent almost an hour answering any and all of my questions!! Very smart and knows their s**t! At the end of the day I walked out only purchasing a 3.5mm to USB-C adapter (for only $10!!), but am now prepared for my next big haul at Best Buy. Time to upgrade everything.
Maria C
September 07, 2024
Muy buena atención, surtido y precios