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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(4645 reviews)
Denise A
September 23, 2026
5 out of 5
GREAT SUPPORT and SERVICE with my Apple Laptop today. THANK you Sir> GREAT EXPERIENCE. You are The BEST MICKEY.
Nola
September 23, 2026
1 out of 5
Bought an expensive LG refrigerator and the delivery on 9/23/26 was abysmal. They did not remove the plastic, did not put the fridge in place under the cabinet and did not move the old fridge to the right location despite that we payed a haul away fee. They did not put the fridge in the proper location. See photo. Avoid best buy and get what you need elsewhere.
Response from Best Buy
September 23, 2026
Hello. We try and make all our delivery and installations as smooth as possible so seeing an experience like this is far from ideal. If you would like to get your experience documented or need any assistance, please reach out to us on Facebook (https://bby.me/8NDRxb), Twitter/X (https://bby.me/4vib7u), or Instagram (https://bby.me/ENHRvW). When reaching out via social media, be sure to mention that it's in response to Google Review number 225693. Thank you!
PL- C
September 21, 2026
5 out of 5
I received exceptional customer service from Pat Carey from the Best Buy - Geek shop. He was knowledgeable, worked efficiently and personable. The entrance to the automotive shop is located in the rear of the front entrance of Best Buy. Car Tech Services Offered Audio Upgrades: Install in-dash stereos, touchscreens, speakers, and amplifiers. Safety & Security: Set up dash cams, backup cameras, rearview mirror cameras, and remote start systems. Connectivity: Handle portable satellite radio installations and free Bluetooth pairing.
Jose M
September 21, 2026
5 out of 5
I came into the Best Buy store with my Apple phone and the gentleman even helped me out real good. He basically solved my pal and saved my day. I recommend any time if you have any problems, you don’t talk to anything about your Apple phone he took care of me perfectly

About Best Buy Springfield

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