Best Buy Springfield

We all know the parking lot is crowded and sucks but the employees are extremely helpful and the stereo install crew was highly knowledgeable.

I made an appointment at Best Buy to check on the camera I purchased back in November. I have been having small issues, but because I purchased protection services, I thought I would bring it in. I was greeted by Meron, who was friendly and made sure I was all checked in and that someone who understands cameras came to meet with me. Unfortunately, I had to send my camera away to be fixed, but I was not ready for that, so Meron gave me his card to reach out when I would be able to continue with the service. Everyone was friendly and tried to make sure all my needs were met during my time there.

The General Manager, John, attended to me during my purchase experience. He was both warm and knowledgeable and the product range. Not pushy, but gave room for me to decide. Stephan, who ultimately completed the transaction was no less friendly and courteous. An overall pleasant experience on perhaps the hottest day of the year, so far. 😙

1 hour pick up is a joke. 6 hours later and nothing. Not worth the hassle. Terrible customer service. Don't use Worst Buy....shop somewhere else