Andreas E
February 13, 2025
Eine Harddisk gekauft. Der Preis am Regal stimmte nicht. Die Verpackung war schon etwas eingestaubt. Das Personal war freundlich und hilfsbereit
I went into Best Buy not knowing where anything was as I just moved into the area, wadira was extremely helpful! She was kind and patient with me, honestly felt like a conversation with a friend rather than someone trying to sell me something. Definitely ask for her
Almost always out of stock
Gregory W
February 03, 2025
Horrendous customer service. My wife and I were in the store today looking at TVs for 45 minutes without getting any service. So, we left.
Response from Best Buy
February 04, 2025
Hi Gregory,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you've received from us didn't meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64773266.
Thanks,
^Caleb