Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4650 reviews)
CC
November 09, 2026
5 out of 5
The store is well stocked, associates were helpful, great prices.
Amanda G
November 02, 2026
1 out of 5
Ordered a BRAND NEW tablet through Samsungs website and they gave me a USED one. Tell me how that adds up. Taking it back in the morning
BAHRAM H
November 02, 2026
1 out of 5
I went there to buy a cell phone. The staff were so cold and unfriendly. I decided to do my shopping on Aazone.
Response from Best Buy
November 02, 2026
Hello Bahram,
Thank you for sharing your feedback. We understand how important a welcoming and helpful experience is when shopping for a new phone. It's disappointing to hear that your visit left a different impression. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 247399.
Facebook ( https://bby.me/CmA5L3)
X ( https://bby.me/lsXXGq)
Instagram ( https://bby.me/yZwBwT)
John S
October 26, 2026
5 out of 5
Service was good lately I’ll give it to you 5 star no mistakes in and out