Phyllis H
September 30, 2025
Post Covid 2020. Best buy still has best selection of televisions and appliances. Lots of open box.
Joshua D
September 29, 2025
Apple quoted me $159 for a iPhone 15 Pro Max back glass replacement. Geek Squad told me it would be $199 (bait & switch) and said it takes 3-4 hours to repair the back glass.
I also had an iPad woth a faulty USB-C port. Apparently “Geek Squad” only replaces glass, ups the price, and takes extremely long times for simple repairs.
This was my first attempt at a Geek Squad and it will forever be my last.
Complete waste of my time. If anyone gets recommended here by the Apple Support app, I strongly advise against stepping foot in here!
Response from Best Buy
September 29, 2025
Hello.
Having your iPhone repaired should be an easy process. If you still need some help, please reach out to us on social media. Also, be sure to reference your Google Review number #49849.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Kirpal C
September 29, 2025
Good evening,
I bought a MacBook for my daughter a month and a half ago, I originally wanted to pay with my debit card but the employee who was showing me MacBooks told me that if I apply for a Best Buy card and do an installment I would get 15% cash back on my purchase. Recently, I went to buy my daughter AirPods but found out that there was no balance on my card and the 15% of the money I was supposed to get wasn’t there, I asked them about it but the employees there said I should pay all the money off for the MacBook, I did but still didn’t get any money back. They said it was their mistake still didn’t get money back.
Response from Best Buy
September 29, 2025
Hi Kirpal,
Thanks for sharing your experience with us. We can understand your disappointment regarding not receiving the rewards that you were expecting from your Best Buy Credit Card purchase. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/pygeqo), Twitter/X (https://bby.me/2wf53f), or Instagram (https://bby.me/7qb5fw) and mention your "Google review #49823," we'll be happy to look into this with you.
Will installed an Apple CarPlay in my truck last week. Great service. Great guy. Give him a raise!