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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(4492 reviews)
Zoya S
September 09, 2025
3 out of 5
Too aggressive, low in-store stock, prices too give in comparison
Response from Best Buy
September 09, 2025
Hi, Zoya, Thanks for sharing your review. We strive to provide a great shopping experience and can see this may not be what you have seen when visiting with us. We'd like to follow up and learn more about your visits and how we can do better. Please reach out to us through a private message on Facebook (https://bby.me/lxza7z), Twitter/X (https://bby.me/z6ongh), or Instagram (https://bby.me/4ufpeq). Please mention "Google review 41528" when you reach out. Thanks!
Cynthia B
September 07, 2025
5 out of 5
Best Buy is a great place for tech and radio installation the staff is helpful
AJ M
September 01, 2025
5 out of 5
Quality service
Jared B
August 20, 2025
5 out of 5
Stephan Culler was awesome to work with. He was very cool, chill, and super patient with my girlfriend and myself. After dealing with three failed deliveries of our Samsung Bespoke fridge because the Best Buy delivery team said it wouldn’t fit through our door, Stephan stepped in and really helped us out. He took the time to go over the correct measurements, explained what would actually work for our doorway, and made sure we understood everything. He was very knowledgeable and helped calm us down when we were frustrated from all the failed attempts. Honestly, he made the whole situation way less stressful and we walked away feeling taken care of.

About Best Buy Springfield

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