The associates are extremely helpful and kind. One of the best best buys I've been to!
Great place to sample and try out items!
Horrible. I tried to make an appointment to fix an iphone 11, which is only SEVEN YEARS old, mind you. They allowed me to make an appointment, set it as an iphone 11 repair, and then I got to the store, where I was informed that it was "vintage parts". Was not offered any sort of solutions, either. Go somewhere else, because they'll just straight-up lie to you. Sorry to the employees, I'm sure it's not your fault.
Response from Best Buy
June 13, 2026
Hello,
It can be frustrating when you aren't able to get an older phone repaired, so we appreciate this feedback. If you would like to formally document your review, please reach out on social media. Please include Google Review 172103 in your message.
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Twitter/X: @BestBuySupport
Always Friendly staff. They greet you at the door asking if you need help finding something. They truly care about their customers. They will do anything to satisfy the customers needs.