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Best Buy State College
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy State College
How do I check product availability at the State College Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local State College Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy State College stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the State College Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1741 reviews)
Jennie M
March 04, 2026
3 out of 5
It’s fine. The staff were helpful and we were greeted as soon as we came in. Which is always appreciated.
Chicha A
February 25, 2026
1 out of 5
Thus has been an extremely disappointing experience. My friend ordered a computer on sale, and for over a month and a half they have already issued three replacements, yet none of them ever arrive on time. They keep promising delivery within three days, but it turns into 10+ days. There is still no proper refund, and now they are asking her to pay more because the original discount has expired. We are students currently in the middle of exams, and they offer no real solution, only to pay extra for another computer. We simply do not have the money to keep paying more while still waiting for what was already purchased. It honestly feels like they take advantage of the fact that we are international students and don’t offer any compensation or support, even after all this time. In our home country, this would have been resolved long ago with a refund, discount, or at least a gift card for the inconvenience. If the delays continue, we will have to consider taking further action. I would not recommend ordering a computer from Best Buy based on this experience.
Response from Best Buy
February 25, 2026
Hi,
Thanks for taking the time to leave your feedback. We understand your frustrations with the delay, considering that you need this for school. It's unfortunate that you've not received it yet, as it sounds like it's already been a long time. We're happy to take a look into this matter for you. Please have the purchaser reach out to us by private message on any of the below platforms. They may also include the Google review number 121735 as reference.
X: https://bby.me/18s7gh
Facebook: https://bby.me/9spnvk
Instagram: https://bby.me/e65n68
Nancy M
February 12, 2026
1 out of 5
I would prefer to drive to Harrisburg Costco or Sam’s Club to buy appliances, electronics, or gaming systems. State College Best Buy has very poor and rude customer service. I have the Best Buy Plus account and don’t see the value in it. Had to send my 6 month old Switch2 out for repair, they mentioned on the phone to just drop in to pick it up. Got there and was told I have to wait in line. Each person in front of me had a 20minutes appointment. All while the door greeters were standing around.
Response from Best Buy
February 12, 2026
Hello, Nancy,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive on one, especially when needing courteous customer service. Nevertheless, we appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #116476" when contacting us on social media.
Edward F
February 08, 2026
1 out of 5
Bought some extra Ethernet switches and powers strips for multiple computer station installs.
Attempted to return 3 unused items. Was told I can only have a store credit since I am passed their “14 day return” policy.
Pathetic!
Wanted my money back! Not a store credit. Just another reason not to purchase here!
Last monies I will ever spend there
Response from Best Buy
February 08, 2026
Hey there.
We can understand wanting to have a reasonable return period. If you still need help with your return, please reach out to us on one of the social media platforms listed below. Also, be sure to include your review number, 114740, when you message us. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy