Frequently Asked Questions About Best Buy State College
How do I check product availability at the State College Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local State College Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy State College stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the State College Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1621 reviews)
aucool786
September 03, 2024
5 out of 5
Excellent customer service!
D R
September 02, 2024
5 out of 5
Got a set of speakers and then installed, fantastic service all around. Very friendly, too.
Zhao
September 01, 2024
1 out of 5
The clerks at this store are racist and every time I've been there their service has been very poor, even dropping items I've purchased on purpose
Response from Best Buy
September 01, 2024
Hi Zhao,
Thank you for sharing this review with us here. I'm certainly concerned to hear you feel this way, and can imagine your frustration if this is how the service you've received has come across in our store. We'd like to discuss this further with you to gather more information and ensure this is properly addressed. To do so, please reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and this review so we can assist.
Thanks,
^Caleb
Steven M
August 16, 2024
3 out of 5
Was looking for a computer part. Could not get a hold of any employees to help me in that department. First time I had a problem finding an associate to help me. Went next door to staples and got what I needed.
Response from Best Buy
August 16, 2024
Hello Steven,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64081753. We look forward to working with you.
Regards,
^AaronG