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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy State College
How do I check product availability at the State College Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local State College Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy State College stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the State College Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1785 reviews)
Melissa B
October 07, 2026
1 out of 5
Discord was hacked. Laptop therefore also hacked. Took laptop to best buy. They charged me $200 for the tests. Were confident my laptop was safe. Went home. Logged into NEW discord account. Next morning wake up, all friends and servers removed on discord again. While laptop potentially hacked again. (nothing wrong with the workers tho. they were friendly enough). Just annoyed that they were so confident it was fixed and then it wasn’t.
Response from Best Buy
October 07, 2026
Good Afternoon, Melissa,
We certainly understand how you are feeling after there was an issue with your Discord being hacked, and not getting the support you needed when you dropped your computer. Please note that clean up services on your devices may not address issues related to your data being obtained by online fraudsters. We would be happy to partner with you and review these concerns in depth. Please feel free to send our team a private message on social media that includes your Google review case ID: #231667.
- Facebook (https://bby.me/4OAMZU)
- Twitter/X (https://bby.me/BFmitQ)
- Instagram (https://bby.me/XLLETj)
Holly I
October 02, 2026
4 out of 5
Have always had good experiences at Best Buy! As for having a slight wait, it’s unfortunate backlash of covid in any store.
Gary N
September 30, 2026
5 out of 5
Customer service was great
A
September 14, 2026
1 out of 5
Audio tech Spencer slashed open the back seat on a vehicle i have owned for 2 weeks. Do not let him touch your vehicle. Install done poorly, so I am losing a half day at work tomorrow to get another store to correct it. Waiting on estimates from body shops.
Response from Best Buy
September 14, 2026
Hello, thank you for leaving us a review. It's important to know that you can have your vehicle services performed without incurring any damage. Can you please reach out to us on Facebook (https://bby.me/vG8bO4), Twitter/X (https://bby.me/QILs7z), or Instagram (https://bby.me/boBdnD) with more information about your experience? Please begin your message with "This is regarding my Google Review #222360".