We shop here because it's really the only specialty electronics store in the area and only if we need something relatively quickly. But when we're dropping a lot of money for Christmas, we'll drive to the Rockaway store.
It's a shame because it's so close, but they don't have a lot of selection to choose from as it's not as big as other locations. Also, no one ever asks to help you or to see if you have any questions. You walk around aimlessly, trying to figure things out on your own. The last time I went there, we walked around computers for 30 minutes with lots of questions before a fellow shopper started to help us. Really! He gave us the education we needed on computers, not an employee.
There is one person there who is very helpful. When she's there, and if she's not busy, she's great. But she can't help everybody.
Response from Best Buy
November 10, 2024
Hello, Larry,
Thank you for reaching out to us here and for taking the time to share your experience here with us. We understand how important a wide variety of items readily available items and how important excellent customer service can be. We would like to take a closer look into this with you to document any concerns you may have. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64408962
regards,
^Brandon
Best buy Continues to be a source of electronics, home offices essentials and friendly service. The geek squad is always helpful for those in need of computer knowledge and service for those who need a little more information, and help with stubborn programs and insightful ideas. Although the latest tech is still coming in at comparable prices, only new items are displayed for movies and visual entertainment. Overall a great place to entertain and feed the need for the latest gadgets and trends and upgrade existing home and personal tech. Enjoy and let loose the inner child and geek wonders of the future.
Shelves were bare when it came to finding accessories for my cell phone.
Jennifer D
November 05, 2024
Funny place to shop. And try out new video games n meet ppl.