Ricardo O
January 12, 2025
Best Buy In Stroudsburg City PA
Thomas L
December 20, 2024
This store sucks ! Nobody helps you and when you do find someone they’re inept and don’t know anything. I went to look at soundbars and they had displays but nothing worked to listen to.
Response from Best Buy
December 20, 2024
Howdy, Thomas.
Thanks for providing your feedback here on Google. We know how important it is to get the needed service when shopping with us. If you have some time, please reach out to one of our live representatives through one of the social media platforms below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64586261. We hope to hear from you soon.
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Cheers,
^Jason
I came in to the store because I was having trouble setting up my laptop I had purchased on a dual screen set up. Travis and Jean at the Geek Squad were so fantastic, they collaborated to figure out the best way to get the set up I needed and in less than 30 minutes not only had they recommended the appropriate hardware to set up the dual system with my HDMI port, but they tested it on the mini dock I purchased, setting up the drivers so I was plug and play when I got home. I was treated very courteously and never felt that I was being upsold for items I didn't need. AWESOME EXPERIENCE!