Great customer service
Friendly and knowledgeable staff
They could work on improving their geek squad -
Mostly, there's never enough people working.
It's a hit an miss in this place when asking an associate for help. Oh sorry I don't work this department, so why the heck are you in this department
Purchased $2800 computer for x-mays for son. It stoopped connecting to the 60'' monitor a month ago. I had purchased the extended coverage and geek squad whatever. Paid $110 for home visit NO CALL NO SHOW had somehone at home waiting all day. Spent 3 hours dismantling the computer, driving 2 hours round trip to the store. They ran some tests said it was working--showed me they got the screen connected. The guy there was great. Unfortunately, got the computer home and SAME problem. Tried calling the store, NOPE can't call the store anymore just a plethora of coroprate nonsense forcing you to make more online appointmetns and NEVER speak to a human being. Stay LOCAL these corportate titans are worthless.
Great Best Buy location. Clean and friendly. They have customer accessible bathrooms.