Un trabajador blanco un poco bajo me dijo que no tenian nintendo switch ni tampoco juegos en toda la tienda yo pienso que eso es como ir a walmarth y que te digan que no hay carnes o leche
Tiny, poorly stocked little Best Buy. Wouldn't go there for anything you wanted to purchase immediately. Staff was very friendly.
Response from Best Buy
August 27, 2024
Hey there, Ken.
Thanks for reaching out and providing your review. We are disappointed to hear about your recent experience trying to find what you were looking for in stock. Can you please reach out to us on social media so we can assist and document your feedback?
You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and let us know that you are reaching out about your Google Review 64125486.
Thanks,
^Connor
Friendly staff at the geek squad, there is nothing to seriously major to complain about – only that I went there as an authorized Apple repair shop and they were unable to fix my phone, hence I needed to go to an Apple Store.
They did seem a little bit unfamiliar with the AppleCare+ plan that I had they quoted a price of $99, when I went to the Apple Store it was what I expected with my AppleCare plus and was $29 for the replacement of the entire phone except for the camera and the front glass.
they were in a little bit over their heads, and that was unfortunate – if they had fixed the phone, I would've given them five stars .
I hate to be harsh and only give two, but when you're an authorized repair location – as a customer, you do expect to get the repairs taken care of .
they did rightfully tell me that a proper Apple Store would be able to best handle my situation .
Response from Best Buy
August 27, 2024
Hi, Bobby,
Thanks for taking the time to write a review. We really appreciate your feedback. We know it's important to find the right help when you need it. We'd be happy to hear more about your situation and see what we can do to help. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64122593 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Warm Regards,
^Meghan
The one star is only for geek squad section Came on 8/19/24 the guy was rude and just so unprofessional had us waiting there for 30 mins because we didn’t have an appointment but when I called the lady told me we can walk in to speak to someone she clearly knows nothing! He couldn’t answer a question or do anything he was so flustered with the one customer he did have that was checking out just unreal you suck DO BETTER
Response from Best Buy
August 20, 2024
Hi there!
Thank you for taking the time to share your Geek Squad experience. We are saddened to hear that your visit was less than pleasant and would like to document this occurrence. Kindly send a private message with your full name, phone number, email address, along with mentioning Google Review 64093150 to one of the following:
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport) I
Instagram (instagram.com/BestBuy)
Sincerely,
^Tina