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Frequently Asked Questions About Best Buy Whitehall

How do I check product availability at the Whitehall Best Buy?
How do I check my order status?
My local Whitehall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Whitehall stores’ holiday hours?

Recent Reviews

4.2
(4064 reviews)
Shamar .
January 10, 2025
5 out of 5
Great people and some customer service 👍
Bruce S
January 07, 2025
1 out of 5
The problem I had with Best Buy has nothing to do with the product I bought but everything to do with the manager on duty. The short version manager was rude and condescending . I bought 2 TVs for my business no less, but they were under the wrong price tag... I'm not going to get into it. Operation manager needs customer service classes.
Response from Best Buy
January 07, 2025
Hello, Bruce. Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64652598. Best, ^AllisonS
Tamm
January 06, 2025
5 out of 5
This was the third time I traveled to this location as they had my items in stock when locations closer to me did not. Staff was friendly and wait time was minimal.
Val S
January 04, 2025
5 out of 5
Great prices on open box items. Employee's all very friendly.

About Best Buy Whitehall

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