Spencer at the Geek Squad was so kind, witty, and helpful! We came in needing help with our GoPro and he did a phenomenal job helping us out and explaining everything. We were in and out in about 20 minutes. He was super friendly and informative, too. Thank you Spencer!
P.S. Best Buy, please turn down your AC. It’s 50°F outside. 🙏🏻
Check your stuff before you buy. Just bought a mouse from them and the package was empty.
EDIT, changed from 1 to 3 stars because when I went back they exchanged it with no problems and were very professional about it.
Response from Best Buy
October 26, 2024
Hi, Alex,
Thank you for your review. We are saddened to learn about your item not being in its package, as we can imagine the shock that you experienced upon this discovery.
So we may look into this further, please connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64355576" in your message. Thanks!
Regards,
^April
Always a great experience here. I mostly do store pick ups and my orders are ready quick!