Anderson B
September 09, 2025
Bring back physical media!!!!!!
Lijun Z
September 09, 2025
Dishonest store. I found a open box -good Lenovo tablet from this store. However they gave me a "fair" condition one.
Good condition may miss non-essential accessories, so this one didn't come with charger and cable. I understand. However it even didn't have the pen, that is listed in the item name. This should be essential, but missing. This item shouldn't be listed as "good" condition. But they sold this to me as "good".
Dishonest business!
Response from Best Buy
September 11, 2025
Hi, Lijun,
Thanks for taking the time to share your review with us. We'd really like to follow up with you and take a look into this purchase for you. Please send us a private message on Facebook (https://bby.me/wk83v5), Twitter/X (https://bby.me/bmyltt), or Instagram (https://bby.me/1puox0). When you do, please add "Google review 41875" to your message. Thank you!
Ordered online was exactly what I ordered and was ontime
Sharon W
September 05, 2025
Bad experience with customer service.
Response from Best Buy
September 05, 2025
Hello, Sharon,
Thank you for leaving us a review. I understand the importance of receiving courteous customer service. We appreciate your feedback, and would like to formally document your interaction. If you can reach out to us via social media. Our team would be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #39828” when reaching out on social media.
Thank you,
^Ruby