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Frequently Asked Questions About Best Buy Wilkes Barre

How do I check product availability at the Wilkes Barre Best Buy?
How do I check my order status?
My local Wilkes Barre Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilkes Barre stores’ holiday hours?

Recent Reviews

4.2
(2552 reviews)
Kevin R
June 14, 2025
5 out of 5
Great service
Robert R
June 08, 2025
2 out of 5
Poor customer focus. Order online, I was advised it would be ready in an hour. After 90 minutes I went to the store and had to wait 20 minutes to receive the item.
Mark S
June 05, 2025
5 out of 5
They absolutely NAILED the Switch 2 launch! Walmart canceled my pre-order from April the day before launch. Never buy electronics from them. Best Buy did a midnight launch (Which is insane in 2025). I was there 4 hours before. They had plenty of stock, great customer service, and a fantastic process that made it seem like they do it regularly. Just fantastic work all around.
Jeff G
June 03, 2025
1 out of 5
I recently was shopping at Wilkes-Barre Best Buy. I was in the market for a microwave and after waiting for fifteen minutes, I walked out. I couldn't get help!

About Best Buy Wilkes Barre

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