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Frequently Asked Questions About Best Buy Wilkes Barre

How do I check product availability at the Wilkes Barre Best Buy?
How do I check my order status?
My local Wilkes Barre Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilkes Barre stores’ holiday hours?

Recent Reviews

4.1
(2714 reviews)
J L
August 11, 2026
1 out of 5
Asked staff for assistance and watched them for 10 minutes afterwards proceed to not assist us before we just left the store.
Response from Best Buy
August 12, 2026
Hello. To not receive assistance upon a visit is far from ideal, and we appreciate you taking the time to share your feedback. If you need any assistance or would like to get this documented, please reach out via Facebook (https://bby.me/jLo10v), Twitter/X (https://bby.me/OLNNRP), or Instagram (https://bby.me/mItZdl). When reaching out, please be sure to include Google Review number 202009. Thank you.
Bleichman K
August 06, 2026
3 out of 5
They were out of stock of a router
J. V
July 28, 2026
1 out of 5
I'm honestly giving it only one star because they advertise products as new on their Best Buy website, which isn't true or honest. I bought a Motorola phone, Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red, and they sent it to me with the box open or tampered with.
Lisa T
July 26, 2026
5 out of 5
Went in to buy a new fridge and Nick was amazing. I told him exactly what I wanted and he found it...

About Best Buy Wilkes Barre

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