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Frequently Asked Questions About Best Buy Wilkes Barre

How do I check product availability at the Wilkes Barre Best Buy?
How do I check my order status?
My local Wilkes Barre Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilkes Barre stores’ holiday hours?

Recent Reviews

4.2
(2544 reviews)
Jennifer C
May 25, 2025
5 out of 5
Great services
Brandon H
May 24, 2025
1 out of 5
Poor customer service and lack of organizational staffing structure. They focus on the geek squad desk instead of the customers on the floor waiting for help to purchase things. When you complain they just say sorry “we can put you in a Que” when you were there before all the people that showed up in the line up front. Lost another sale to Amazon!
Tom R
May 19, 2025
5 out of 5
A fantastic place to buy high-quality electronics. The staff is very knowledgeable and helpful. If you want quality electronics with expert staff to help you with it, this is the place. Walmart is cheaper, sure. But, you get what you pay for with regards to overall product quality and support.
Herb K
May 14, 2025
5 out of 5
Took laptop in for minor problems. Explained their work and was done when promised

About Best Buy Wilkes Barre

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