Asked staff for assistance and watched them for 10 minutes afterwards proceed to not assist us before we just left the store.
Response from Best Buy
August 12, 2026
Hello.
To not receive assistance upon a visit is far from ideal, and we appreciate you taking the time to share your feedback. If you need any assistance or would like to get this documented, please reach out via Facebook (https://bby.me/jLo10v), Twitter/X (https://bby.me/OLNNRP), or Instagram (https://bby.me/mItZdl). When reaching out, please be sure to include Google Review number 202009.
Thank you.
Bleichman K
August 06, 2026
They were out of stock of a router
I'm honestly giving it only one star because they advertise products as new on their Best Buy website, which isn't true or honest. I bought a Motorola phone, Motorola - razr ultra 2025 512GB (Unlocked) - PANTONE Rio Red, and they sent it to me with the box open or tampered with.
Went in to buy a new fridge and Nick was amazing. I told him exactly what I wanted and he found it...