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Frequently Asked Questions About Best Buy Wilkes Barre

How do I check product availability at the Wilkes Barre Best Buy?
How do I check my order status?
My local Wilkes Barre Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilkes Barre stores’ holiday hours?

Recent Reviews

4.2
(2665 reviews)
Dana R
April 02, 2026
5 out of 5
John, Computer Sales Mgr, Jacob E., Sales Associate, were incredibly helpful after we came in asking for advice on replacing our old laptop and tablet that got damaged in a flood. John had an impressive depth of knowledge & expertise. And Jacob E. patiently helped us find comparable devices for our insurance company claim. And the gal on duty from the Geek Squad gave us honest advice on the smartest, most economical way to recover data. Alex from the Geek Squad also took the hard drive out to insure it was working and to further dry it out so the data could be transferred to whatever new devices we buy from Best Buy. Amazing customer service. Thank you all so much!
Lili L
April 02, 2026
2 out of 5
Tiene muchos electrodomésticos pero no tiene buen servicio al cliente
Luis L
March 26, 2026
5 out of 5
Great experience. Got my order early with the help from Evan and Josh. Evan was very tech savvy and helped me immediately.
Zachary
March 18, 2026
5 out of 5
Staff was very knowledgeable and helpful. Neil for the 🏆 win

About Best Buy Wilkes Barre

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