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Frequently Asked Questions About Best Buy Wilkes Barre

How do I check product availability at the Wilkes Barre Best Buy?
How do I check my order status?
My local Wilkes Barre Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilkes Barre stores’ holiday hours?

Recent Reviews

4.2
(2611 reviews)
Jillian L
November 05, 2025
1 out of 5
They are ridiculous. Never fixed my laptop and then when I came to pick it up, they made me Wait after leaving several voice mails.
Dawn M
November 04, 2025
1 out of 5
When you call Best Buy at the Wilkes Barre store to schedule an appointment to have a computer wiped and you struggle to understand the person you called something NEEDS TO BE CHANGED!!!!!! You tell them what you need and you have to repeat it 10 times. It shouldn't take 10 minutes to make the appointment. Changes need to be made!!
Response from Best Buy
November 04, 2025
Hello, thank you for sharing your thoughts with us here. Being able to schedule a service is supposed to be quick and efficient. You should be able to schedule a reservation at the following link: https://bby.me/hv2pxw If you should need further assistance please reach out to us on Facebook (https://bby.me/0gqssv), Twitter/X (https://bby.me/goknl1), or Instagram (https://bby.me/f0w0r9) with more information about your experience? Please begin your message with "This is regarding my Google Review #64531".
Norma W
October 31, 2025
4 out of 5
Used my reward certificate. So very happy with cost. Disappointed they did not have clothes steamers in store. Only online.
Andrew S
October 29, 2025
5 out of 5
Great to have a local electronic store . Good inventory of computers and printers especially if needing something in a pinch.

About Best Buy Wilkes Barre

bestbuy.com