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Frequently Asked Questions About Best Buy Wilkes Barre

How do I check product availability at the Wilkes Barre Best Buy?
How do I check my order status?
My local Wilkes Barre Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Wilkes Barre stores’ holiday hours?

Recent Reviews

4.2
(2680 reviews)
Carrie V
May 16, 2026
5 out of 5
Quick in and out with helpful staff
KEVIN D
May 15, 2026
5 out of 5
They treat their customers very well answering questions and providing advice on the product they are looking for.
Daniel C
May 05, 2026
1 out of 5
I came here to get mt Google pixel ear buds looked at.....it's on warranty..no poke mon ....the line to see best buy customer service is full of Pokémon....man I told them I live 50 miles away can anyone help me ha got looks...and have a seat ..store just opened...wow nice way to treat a customer
Response from Best Buy
May 05, 2026
Hello, Thank you for the review. We understand your concern with being able to receive help, in a timely manner. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 148989
John
April 27, 2026
5 out of 5
Great staff!

About Best Buy Wilkes Barre

bestbuy.com