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Frequently Asked Questions About Best Buy Willow Grove

How do I check product availability at the Willow Grove Best Buy?
How do I check my order status?
My local Willow Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Willow Grove stores’ holiday hours?

Recent Reviews

4.0
(3488 reviews)
Jerrin P
September 09, 2025
5 out of 5
Awesome Customer service 👍
Matthew L
September 04, 2025
1 out of 5
Was harassed (again) by the male attendant at the front. I came here last week and bought a $2000 laptop, just bought an $800 printer today. Both times, I knew exactly what I wanted and where it was in the store. This man asks me to wait for another employee. Why? He allows other people to walk in the store. Why does he single me out? Every time. Pretty sure it’s racial.
Response from Best Buy
September 04, 2025
Hello, Matthew, Having to wait for an associate to assist you can be difficult. If you'd like to formally document your experience, please send a private message on social media. Please include Google Review 39344 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Calvin C
August 28, 2025
1 out of 5
Nobody’s around to service you
Response from Best Buy
August 28, 2025
Hi, Calvin, Hearing that this was your experience is really upsetting. Please contact our support team via Facebook (https://bby.me/yb8hlf), Twitter/X (https://bby.me/s47zd0), or Instagram (https://bby.me/smjg73) so that we can look into this further. When doing so, be sure to send a private message that states you are responding to Google Review 36231. Thanks, ^Tina
TJ R
August 27, 2025
5 out of 5
Everyone was helpful!

About Best Buy Willow Grove

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