Frequently Asked Questions About Best Buy Willow Grove
How do I check product availability at the Willow Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Willow Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Willow Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Willow Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3377 reviews)
klbsr1969
January 12, 2025
4 out of 5
Great service!
Kerry T
January 02, 2025
5 out of 5
The staff was extremely pleasant helpful and courteous.
Farrukh A
December 30, 2024
1 out of 5
We ordered installation for dishwasher 2 weeks ago and everyday they lied by telling me they will come for installation everyday.👎
Response from Best Buy
December 30, 2024
Hello, Farrukh.
We try to make all our delivery purchases and installations as smooth and easy as possible. So, seeing an experience like this is never something we want to see and I appreciate you taking the time to bring it to our attention.
If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and one of our agents will be happy to assist. When you message us, please include your full name, phone number, email, and a copy of your Google review number 64624921.
Best,
^AllisonS
charles m
December 28, 2024
5 out of 5
Excellent customer service professional friendly and fast too