Frequently Asked Questions About Best Buy Willow Grove
How do I check product availability at the Willow Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Willow Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Willow Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Willow Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3395 reviews)
Sally E
February 25, 2025
5 out of 5
Best Buy And Geek Squad Very Nice Team to Help People Understand the Newest Technology Do's and Don'ts ! Very Helpful !
Ray B
February 17, 2025
1 out of 5
I went into Best buy to buy a new phone. The guy at the door greeted me and said someone will help me in about 5 minutes maybe 10. And literally waited around for a half hour and even walked around the store. When I approached him again, I just told him that I was leaving. He didn't apologize or anything. He just said okay
Response from Best Buy
February 17, 2025
Hello there, Ray.
Thanks for taking the time to leave us your feedback. We understand the importance of getting friendly service in a timely manner. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64824275.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Regards,
^Jason
Tofer
February 15, 2025
5 out of 5
Marc was awesome. Give that man a raise.
He was fast, friendly, and awesome. Got what I needed and was in and out super fast.