Representatives are knowledgeable and attentive to their customers.
We are pleased to say that the Willow Grove, PA Best Buy Geek Squad team is terrific!! My sister and I bought new HP Laptops recently (replacing those we purchased from the Willow Grove, PA Best Buy almost 10 years ago). From start to finish (I had several appointments over a few days do to my crazy schedule) we were treated with professional courtesy and technical adeptness. Additionally, each team member we encountered was polite and accommodating, and worked well together. The Team: Matt, Zander (Bao), Paul, Alex, Dave, and others are top notch! Thanks, Guys! For all of your help getting us all set up and back in business. Margaret and Marianne Gallo, Willow Grove, PA.
A little picked over, but what Best Buy isn’t. Nice staff and they let me dump my bags of monitors (costs 30 dollars each) but they give you a 30 dollar gift card to each to offset. Insignia monitors are free. I picked up a nice toaster over with the gift cards, boom.
A five-star rating would have been warranted had the associate communicated information regarding potential in-store savings at the time of online order pickup. I had to pick up my Dyson Cool Air Purifier.