Frequently Asked Questions About Best Buy Willow Grove
How do I check product availability at the Willow Grove Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Willow Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Willow Grove stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Willow Grove Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3420 reviews)
Jerry J
April 21, 2025
1 out of 5
My experience with Best buy is extremely awful. They had a sale going on. They offered me to apply for their credit card which I did and could not even make the purchase for what I wanted. Trying to make a purchase for 2 days. Could not do it at all. The sale ended due to no fault of my own. And now I'm stuck with a credit card that I don't want to use. Not only that they run your credit. There's so many negative reviews about Best buy in general. Telling you please save your money and find a better place to go to.
Lona L
April 18, 2025
5 out of 5
Fast and excellent service
Shashi K
April 13, 2025
4 out of 5
Hige selection of TVs.
Vaishnavi S
April 09, 2025
5 out of 5
Helpful staff and needed appliances were available...