header_logo

More to Explore

Frequently Asked Questions About Best Buy Willow Grove

How do I check product availability at the Willow Grove Best Buy?
How do I check my order status?
My local Willow Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Willow Grove stores’ holiday hours?

Recent Reviews

4.0
(3412 reviews)
Jon
March 28, 2025
5 out of 5
Doorman directed me to what I was looking for. Had afew to select from. Price was couple bucks more but you get it now and you see what your getting.
Melissia B
March 26, 2025
4 out of 5
Great variety of tech accessories. Tech help desk was very patient with my questions and made good suggestions for my camera laptop issues. Friendly service. Reasonable prices.
John P
March 24, 2025
2 out of 5
TL:DR: Everyone that works here stands around on their phones and this over multiple visits to this location. Come here to see something in person and buy it elsewhere for less. Over the last few weeks I've been coming in for various electronic needs. Without fail, every time, it takes at least 20-30 minutes for someone to even acknowledge me. I'm standing in the store right now as I write this review, well in view of multiple employees who are either on their phones or occupied with other tasks. There is almost nobody shopping here either. What really sucks for them as this allowed me to research further their prices for the same items around the web and they are 10%+ more expensive than every where else. Literally. I was ready prepared to make a 4 figure purchase today but the customer service here absolutely sucks. I get that every place is short staffed and all but there's a limit. And to have this happen over multiple visits to the store rules out the bad day someone might be having. Now I'm going to write 3 positive reviews elsewhere to make up for this one. Do better Best Buy
Response from Best Buy
March 25, 2025
Hello John Pat, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64965300. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64965300 Thanks, ^Ezra
John
March 17, 2025
1 out of 5
Feds

About Best Buy Willow Grove

bestbuy.com