Jeanette C
November 18, 2024
Bummed I saw a really good sale on a printer for $300 about 10AM today and when I got to the store they said it was no longer on sale because it was part of a “flash Sale” so they would not honor the price. Sucks that the website does not indicate as such. Amazon it is!
Response from Best Buy
November 19, 2024
Hello and thanks for reaching out on Google, Jeanette.
We understand the frustration when you miss a sale price. While our teams cannot honor previous sales, we do offer a Price Match Guarantee so that we will match a qualified competitor's price. See more here: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64442858.
Kindly,
^Graham
Gearhead E
November 17, 2024
We stopped in to ponder purchasing a laptop. We didn't really know what we needed but Marcel was extremely helpful and most importantly not pressuring us. I wish more stores were like this. At the end of the day we ended up purchasing a new laptop from you guys because of him. Marcel deserves a pat on the back.
5 stars for Samuel who went above and beyond to answer my questions and get me hooked up with a new meta quest. He had some great recommendations for me, looked up answers to questions I had , and then was also the person who rung me out and it was nice working with him through the whole experience. Thanks Samuel! If I lived here I'd try to convince you to come work on my team!
True was very helpful. He was patient and knowledgeable about the items I requested. He is an asset to Best Buy Wyomising. Definitely ask for him. Best Buy, show your thanks and appreciation to this young man in a tangible way. He deserves it!