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Frequently Asked Questions About Best Buy Reading

How do I check product availability at the Reading Best Buy?
How do I check my order status?
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reading stores’ holiday hours?

Recent Reviews

4.2
(3867 reviews)
Iris D
September 14, 2025
4 out of 5
Customer service is exceptional. Mr. X is very knowledgeable and listened intently to needs.
Gretchen M
September 14, 2025
1 out of 5
Took my computer to be looked at by Geek Squad they told me to recycle or purchase new one had my brother look at it due to it being only 1 year old used approximately 4 times and it was the light that was dimmed down! I admit I am not computer savvy; taking it to Best Buy geek squad to check, thank goodness I didn’t just give to them to recycle & got a second opinion.
Response from Best Buy
September 14, 2025
Hello, We're glad to hear that it ended up being a simple fix for your computer. We'd like to look further into the recommendation provided by our Geek Squad. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/z2i9z1), Twitter/X (https://bby.me/1ru7hn), or Instagram (https://bby.me/4ncmef), and mention your "Google review #43412".
Shannon S
September 14, 2025
5 out of 5
Shout out to Sam. He is an associate at the Wyomissing Best Buy. His compassion and customer care were outstanding today. He went out of his way to help me pick out exactly what I needed for my new phone. He took the time to explain the products to me and made sure I was taken care of. Best Buy is lucky to have him.
Robert W
September 13, 2025
2 out of 5
More geek squad then Best Buy. I made an appointment to have headphones fixed or replaced with Warranty after a year of purchase. I had purchased them from this location. I had a 2 year warranty. After being told I had an Apple care warranty not a Best Buy warranty. It would be 2-3 weeks of shipping to see if they accept the warranty. Then drive back to the store. The did not check the headphones condition at all just by my assessment. After driving 35 mins, wasted my time. Was told I could go to Apple. Apple will warranty and ship to my house. More upset bc I could have drove to Apple and got more done. After this issue asked questions about my computer. I got attitude. I was told the guy I should talk to isn’t there today… how does that help me? So I told them nvm. The store is decent with products. But I won’t be dealing with geek squad again…

About Best Buy Reading

bestbuy.com