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Frequently Asked Questions About Best Buy Reading
How do I check product availability at the Reading Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reading stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reading Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3912 reviews)
Stefanie R
December 20, 2025
3 out of 5
This is a complicated review for me. Most of the folks who work here are very kind. A couple of folks really went above and beyond to help me solve a huge problem I was having. On those folks, I would give this store a higher rating.
However the third party company they have in there selling AT&T service is the worst.
****DO NOT do business with Virginia.****
No follow through, no support. She is just making a sale and moving on to her next sale with no care for any issues customers have. I spent FOUR MONTHS trying to get my AT&T service working. Every time I asked her for help, she told me she couldn't help me. The managers at Best Buy, who got no commission or incentive for her sale, invested way more in helping me, even though it wasn't their job. Worst cellular experience ever. (Turns out bad motherboard on my new phone.)
Response from Best Buy
December 21, 2025
Hi,
We appreciate you taking the time to let us know about your experience in our store. We understand why this would be frustrating for you, and with your phone not working for months.
We would love to get some additional information and document your feedback. Please send us a private message on X, Facebook or Instagram to speak with an agent. Use the Google review number 92156 as reference.
X: https://bby.me/10aa90
Facebook: https://bby.me/jsbtk6
Instagram: https://bby.me/w84u4m
Aryiana A
December 20, 2025
3 out of 5
They are very pushy about trying to get you to sign up for a best buy credit card. In the 15 mins we were in the store, we were asked 6 times...3 of those were from the cashier who waited on us. Other than that, it's clean and well stocked
Response from Best Buy
December 20, 2025
Hello, Aryiana,
We appreciate you taking the time to share your feedback. When we go to purchase an item, we like to simply receive our item and get out as well, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/cbueo2), Twitter/X (https://bby.me/tzx4er), or Instagram (https://bby.me/nuroh4). Please reference Google Review #91746
Phantom
December 16, 2025
5 out of 5
Place was sparkling clean and the staff was kind and attentive had a variety of phones, phone cases and other electronics definitely my go to electronics store 📱😊👍
Jonathan
December 14, 2025
5 out of 5
Favorite electronic place. Staff is generally very helpful