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Frequently Asked Questions About Best Buy Reading
How do I check product availability at the Reading Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reading stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reading Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3929 reviews)
Jarid
February 11, 2026
1 out of 5
I came in to the store attempting to purchase multiple laptops, mice, and accessories for my new office that is opening. I browsed the open box area first, one man who worked for Sony was very helpful but I seemed to just annoy the other workers as they conversed with their friends. When they opened the “geek squad certified” box the laptop was totally ruined and the Keyes were full of residue. They claimed they had no clue how it passed inspection even though they inspected it…They advised me don’t buy it as it was an “bad mistake.” After chasing down employees I got two more boxes brought out then everyone disappeared. When I asked for help and said I was tired of waiting I was met with annoyance and zero help. As a general contractor, I will be taking my office fit outs and future projects elsewhere as I could not even speak to a manager. I have purchased many items here before but due to the lack of respect/care for sales I won’t be returning. If you’re buying in bulk AVOID.
robert s
February 07, 2026
1 out of 5
Not a fan of Best Buy. Went looking for a turntable, they had 1. Girls (staff) standing around talking, no help at all about what's not on the shelf.
Response from Best Buy
February 07, 2026
Hi, Robert,
Thank you for your review. It can be really frustrating when you don't get the assistance you're looking for. If you are still in need of help or would like to formally document your visit with us, please send a private message on social media. Please include Google Review 114246 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Becky M
January 29, 2026
5 out of 5
So happy with the printer we got! Extremely satisfied with the customer service
Audrey G
January 20, 2026
5 out of 5
The staff will help you with all your needs