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Frequently Asked Questions About Best Buy Reading

How do I check product availability at the Reading Best Buy?
How do I check my order status?
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reading stores’ holiday hours?

Recent Reviews

4.1
(4014 reviews)
emily H
November 06, 2026
1 out of 5
After sitting for a hour after my scheduled appointment time, I didn’t get seen by an associate until I went up to ask how much longer it will be. Once I finally got help, they told me my appointment would just be to fill out the paperwork and that they wouldn’t be fixing my device today. Drove a hour and a half to be waiting over an additional hour to fill out paperwork, I don’t think so! Definitely DO NOT RECOMMEND!!!
Response from Best Buy
November 06, 2026
Thank you for sharing your experience. We can appreciate the importance of receiving timely assistance for a scheduled appointment, especially when you have traveled a considerable distance to visit the store. Our team is happy to address this with you. Please send us a message via social media, on any of the following platforms: Facebook (https://bby.me/bEZWuU) Twitter/X (https://bby.me/NvksCl) Instagram (https://bby.me/K1k423) Be sure to mention your “Google Review #249924” when sending us the details on social media.
Tif D
November 05, 2026
5 out of 5
I had a HORRIBLE experience with the online/corp 1800 customer care. I went into the store for assistance and Joel and Tim went above and beyond to assist me. I will no longer use best buy online but will absolutely go into this store for any of my needs. Their entire team was so kind, helpful, and professional. Huge kudos to this store and their management!!
daria b
October 24, 2026
4 out of 5
Fast and easy service. Got a screensaver replaced and was notified that it has a lifetime guarantee! I would like more selection with phone cases but online is always an option.
Roberto L
October 23, 2026
5 out of 5
We did go to try the new iPhone Duo, nice store

About Best Buy Reading

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