Best Buy Reading

Always on point with what my son needs for his pc

I've been to many Best Buys and quite frankly this one is awful. There were a bunch of younger guys in there just goofing off, not focused on helping customers out. My wife needed an iPad for work and the guy working in the laptop area did not seem interested in helping at all. I asked to purchase an ipad, he told me none were in stock which is fine. So we went back and looked for a different one. I went back to talk to him again and inquired about getting an open box ipad for the sale price (open box was $440 and sale price was $280) so a considerable savings for us. His response was "I don't think we can do that" he was not sure but also didn't care to find out for sure. He did not seem interested in helping us at all. The entire interaction with him was not great, he didn't seem interested in being helpful in any way. He wasn't the only one, before this he was up front at customer service and there were 3 or 4 workers up there just goofing around. After purchasing the tablet we walked out, right by the 2 door attendants who didn't seem to bother to notice if we had even purchased the iPad. Overall pretty much everyone i saw in the store just didn't seem to care about doing their jobs and were just there for a paycheck.

My husband and I received our first Apple product yesterday. We purchased an I Pad Air. We were assisted by a very knowledgeable young man named T-Rex. He answered all the questions we had. He was an extremely detailed oriented individual that truly cares and loves what he does. His personality was exceptional and explained everything that was asked. We are so happy to know that Best But takes pride employing the very best!

Sales people were soooo helpful and knowledgeable. Saved me hundreds by showing me how to solve my problem without purchasing anything!! Definitely going there again.