How do I check product availability at the Reading Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reading stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reading Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3867 reviews)
Iris D
September 14, 2025
4 out of 5
Customer service is exceptional. Mr. X is very knowledgeable and listened intently to needs.
Gretchen M
September 14, 2025
1 out of 5
Took my computer to be looked at by Geek Squad they told me to recycle or purchase new one had my brother look at it due to it being only 1 year old used approximately 4 times and it was the light that was dimmed down! I admit I am not computer savvy; taking it to Best Buy geek squad to check, thank goodness I didn’t just give to them to recycle & got a second opinion.
Response from Best Buy
September 14, 2025
Hello,
We're glad to hear that it ended up being a simple fix for your computer. We'd like to look further into the recommendation provided by our Geek Squad. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/z2i9z1), Twitter/X (https://bby.me/1ru7hn), or Instagram (https://bby.me/4ncmef), and mention your "Google review #43412".
Shannon S
September 14, 2025
5 out of 5
Shout out to Sam. He is an associate at the Wyomissing Best Buy. His compassion and customer care were outstanding today. He went out of his way to help me pick out exactly what I needed for my new phone. He took the time to explain the products to me and made sure I was taken care of. Best Buy is lucky to have him.
Robert W
September 13, 2025
2 out of 5
More geek squad then Best Buy. I made an appointment to have headphones fixed or replaced with Warranty after a year of purchase. I had purchased them from this location. I had a 2 year warranty. After being told I had an Apple care warranty not a Best Buy warranty. It would be 2-3 weeks of shipping to see if they accept the warranty. Then drive back to the store. The did not check the headphones condition at all just by my assessment. After driving 35 mins, wasted my time. Was told I could go to Apple. Apple will warranty and ship to my house. More upset bc I could have drove to Apple and got more done. After this issue asked questions about my computer. I got attitude. I was told the guy I should talk to isn’t there today… how does that help me? So I told them nvm. The store is decent with products. But I won’t be dealing with geek squad again…