How do I check product availability at the Reading Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reading stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reading Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3874 reviews)
Ana C
October 01, 2025
1 out of 5
Worst customer service I was there buy a 55 inch tv and nobody help
Response from Best Buy
October 02, 2025
Hello,
Getting a new TV should be an exciting time, though we understand not being able to get the assistance you needed with this, isn't a welcome experience. Please send a private message on one of our social media platforms, Facebook (https://bby.me/o4i3u9), Twitter/X (https://bby.me/m1boqv), or Instagram (https://bby.me/1f7i9b), and refer to your "Google review #50725" so we can review this with you.
Shaun a
September 30, 2025
4 out of 5
Helpful employees
Jay V
September 29, 2025
4 out of 5
They service was well!
Mark H
September 29, 2025
1 out of 5
Went to purchase TV. Salesman was 3 steps past useless. Will purchase elsewhere.
Response from Best Buy
September 29, 2025
Hey there, Mark,
We understand your concerns with not receiving quality customer service during your recent service visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/uqy2a2), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #49648"