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Frequently Asked Questions About Best Buy Reading
How do I check product availability at the Reading Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reading stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reading Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3982 reviews)
David
August 27, 2026
1 out of 5
Don’t waste your time at this location I’m traveling and my 13 year old daughter iphone 16 pro max exploded last night and the Apple rep needs a appointment I’m sorry I didn’t plan for a phone to explode on me customer service is poor but they take walk ins to sell you a iPhone 17 pro max I’ll take my business to Samsung shame on Best Buy
Kevin A
August 27, 2026
1 out of 5
Told me they couldn't unlock my phone
Gary S
August 25, 2026
5 out of 5
Got to watch a guy steal a cart of laptops. But the Pokemon was on lock down. A plus for having Pokemon stock
Karina R
August 16, 2026
5 out of 5
I went to Best Buy on August 15th for AppleCare service, and I had the pleasure of being helped by Nashalie. She provided exceptional customer service! She was incredibly kind, personable, and friendly, and she took the time to explain everything to me clearly and in detail.
You can truly tell when someone loves what they do, and Nashalie has such an amazing personality and charisma. She made the entire experience wonderful.
Employees like her are exactly what every store needs. She deserves to be recognized and given the opportunity to go further within the company. Best Buy is lucky to have her!
Thank you, Nashalie, for making my experience such a great one! ⭐️