How do I check product availability at the Reading Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reading stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reading Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3985 reviews)
Lam H
August 30, 2026
1 out of 5
No help at all. They did not accept my trade-in all because of the staff didn't know what they were doing. They initially help with the trade-in but when I asked for the additional $75 from Best Buy promotion for the Trade-in; the Reading Best Buy pushed me back to Downingtown Best Buy as "they are response for doing the trade-in." This the worst customer service i had with Best Buy ever. Stay away from Reading Best Buy.
Response from Best Buy
August 31, 2026
Hello, Lam,
Having concerns with your experience during a trade-in at the Wyomissing, PA Best Buy location can be difficult. We would be glad to look into your experience if you would like to reach out to us on any of our social media profiles below with Review 215900.
Facebook (https://bby.me/bDtXFC)
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Instagram (https://bby.me/2BDpf9)
David
August 27, 2026
1 out of 5
Don’t waste your time at this location I’m traveling and my 13 year old daughter iphone 16 pro max exploded last night and the Apple rep needs a appointment I’m sorry I didn’t plan for a phone to explode on me customer service is poor but they take walk ins to sell you a iPhone 17 pro max I’ll take my business to Samsung shame on Best Buy
Kevin A
August 27, 2026
1 out of 5
Told me they couldn't unlock my phone
Gary S
August 25, 2026
5 out of 5
Got to watch a guy steal a cart of laptops. But the Pokemon was on lock down. A plus for having Pokemon stock