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Best Buy Reading
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Frequently Asked Questions About Best Buy Reading
How do I check product availability at the Reading Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reading Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reading stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reading Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3724 reviews)
Wellington B
October 02, 2024
5 out of 5
Love shopping for my kids here for bluey thing
Richard D
September 29, 2024
2 out of 5
All they want to do is try to sell you a membership
Response from Best Buy
September 30, 2024
Hello, Richard,
Thank you for your review. While our Blue Shirts and Geek Squad Agents should be providing our customers with all of the options Best Buy offers that may be a benefit, it is extremely important the immediate needs are handled as a priority. Based on your review, I understand you may have felt like the discussion related to one of the membership programs may have become the focal point of your interaction. That isn’t the experience we’d want our teams to provide, and it is important your feedback is captured and share with the store leaders, as this could be a valuable coaching opportunity.
You’re welcome to connect with our team, which is based out of our Corporate Campus, through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64257734.
Best,
^Sarah
Dale P
September 24, 2024
2 out of 5
My sales person was not ingauged, not interested in anything except who he was texting.
Response from Best Buy
September 24, 2024
Hi, Dale,
Thank you for taking the time to share this review with us, although we hate to hear it is due to a negative shopping experience with one of our sales associates. We would like to ensure this is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64238072. We look forward to hearing from you!
Regards,
^Katie
Kelly L
September 24, 2024
4 out of 5
Had the item I was looking for. Walked around and looked around. I had a return with them and was in the return window and went smoothly