This store is usually helpful and accommodating. I talked to the salesman in the TV area and they really knew their stuff.
Drove to Best Buy to look at a new gaming monitor. My wife wanted to get me one for Father's day but wanted me to go look at them first. I was looking to buy an OLED curved monitor for gaming. I wanted to see how much of a difference it was compared to what I am currently using, whether it's worth the amount of money or not. 1 out of the 8 or so monitors were working, I was told yeah they sometimes work so you can see the display and other times it's just a black screen. The employee said he can't do anything and walked away. I'm not buying anything if I can't see what it actually looks like... I found a open box OLED that said it was returned because of residue.... I asked another employee if he could plug it into something so I could see what it meant by residue.... He said he couldn't it requires a Internet connection to display anything.... Welp I think I'm fine with what I have.
Response from Best Buy
June 17, 2026
Hello Matthew,
Thank you for your review. We appreciate you sharing feedback on the recent interaction you had with us as it helps us continue to improve the service we provide.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/PfttWW, Instagram: https://bby.me/xfSSg2, or Twitter/X: https://bby.me/9uCPob and reference Google review 173758 in the details you provide.
Customer service is always amazing here!
They are so helpful everytime I'm in here.