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Frequently Asked Questions About Best Buy York

How do I check product availability at the York Best Buy?
How do I check my order status?
My local York Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy York stores’ holiday hours?

Recent Reviews

4.1
(2906 reviews)
mike d
January 12, 2025
2 out of 5
This used to be the place to go for electronics. Tech support was horrid from the early years,butvthe6 got things done for those with no knowledge. Still like going in but never get anything anymore the store is fairly empty. An old favorite place
Response from Best Buy
January 12, 2025
Hello there, Mike! Thank you for taking the time to reach out on Google with a review. We are committed to providing friendly, expert service in-store while ensuring that the latest technology is always available to meet your needs. We would love to hear more about your time with us and to document your feedback. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64670148 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Sincerely, ^Ryan
Hector H
January 12, 2025
1 out of 5
Didn't open on time. When I was allowed in there wasn't barely any inventory
Response from Best Buy
January 12, 2025
Hello and thanks for reaching out on Google, Hector. We understand the frustration of this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64669425. Kindly, ^Graham
James T
January 07, 2025
1 out of 5
Horrible experience. I bought a $4000 camera from this place and $300 on miscellaneous appliances but everything that I received was damaged. I have been in contact with customer service trying to resolve this issue 30 times now and got exchanges and returns for most of the items. Most of the items showed up either broken or defective And upon return I was either a denied or be told that the store did not have my item in stock at all, and I would have to pay more to get the next best thing. Safe to say I won’t be back here.
Response from Best Buy
January 07, 2025
Hello and thanks for reaching out on Google, James. We understand the frustration when an item you ordered is not as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64654139. Kindly, ^Graham
Bob R
January 04, 2025
5 out of 5
John in the tv department was a great help. He helped with on our internet issue. He is very knowledgeable on what would fix my issues. And did recommend a tv that was a great fit for my room Thanks John!

About Best Buy York

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