4 star because I bought the openbox excellent for samsung galaxy tab s10 ultra on app but when pick it up at store it comes without box and any other accessories (just the tab) like openbox fair items, when first came, I wait on the pickup line then naomi come to us, she is so friendly and help us to talk with someone can help, and Greg finally help me to reduce the price for the openbox fair and give me free S-Pen. So I didn’t go back home with empty bag. They’re so helpful and friendly there.
Still waiting on item that was purchased and promised 3 days ago.
Response from Best Buy
April 21, 2026
We understand the frustration when an order is taking longer than expected to arrive. For assistance, please reach out to us in a private message on Facebook (https://bby.me/hcC78w), Twitter/X (https://bby.me/rE4rxS), or Instagram (https://bby.me/GyWDIE), and mention your Google review, 144284.
Great customer services especially in the gaming PC department Jeremiah will hook you up here he is very knowledgeable and will explain everything step by step
Had a pick with a trade. Needed to cancel the trade was no hassle at all.