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Geek Squad Services
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Frequently Asked Questions About Best Buy York
How do I check product availability at the York Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local York Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy York stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the York Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2937 reviews)
Ron G
April 17, 2025
4 out of 5
The salesperson was helpful and not pushy.
Alex W
April 12, 2025
1 out of 5
Placed an order online and got an email saying that the order was ready for pickup. Went to the store and was told one of the items was not available. I never received an email letting me know that the item was not available until I was told in store. The worker was not helpful with figuring out when it would be in stock again. From now on I guess I will use amazon as they can guarantee my order and will let me know if something is wrong with it.
Response from Best Buy
April 12, 2025
Hi, Alex,
Thank you for sharing your experience with us. Discovering that one of your items was not available for pickup after arriving to the store is never ideal. With the expectation that it would be there after receiving an email that your order is ready, I can understand the need to reach out for assistance. I'd be happy to take a look into this further and see what options may be available. To get started, simply send a private message or DM with your full name, phone number, order number, and email address to one of the links below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out, please mention that you are responding to "Google Review 65035514".
Sincerely,
^Tina
José C
April 06, 2025
5 out of 5
Son muy amables y muy eficientes!
Blair P
April 04, 2025
5 out of 5
Very knowledgeable staff. We were not rushed. We asked a lot of questions that the staff answered. We spent about $1,000.00 and we love our purchase. Very friendly staff! Without a doubt best electronics purchase we have made. Highly recommend!