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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Rio Hondo Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store- Apple Authorized Service Provider
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Rio Hondo Mall
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(5234 reviews)
Alejandro C
April 16, 2025
1 out of 5
They have a working phone but never answer it 15 minutes waiting just for them to hang up.
Is this a store or a government office?🙄
Response from Best Buy
April 16, 2025
Hi, Alejandro,
Thank you for taking the time to share your experience. Phone communication can be frustrating when you are unable to get through. Our team would be happy to look into this further and assist with your concerns. To get started, simply send a private message or DM with your full name, phone number, email address, and details of the assistance needed from your local Best Buy store. You can send this information, along with stating that you are replying to "Google Review 65047964" to one of the following:
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Sincerely,
^Tina
marisol a
April 15, 2025
5 out of 5
Great experience
Maribel M
April 15, 2025
4 out of 5
Un poco carro los precios pero tienen gran variedad
Jake R
April 14, 2025
4 out of 5
Nice space , good attention