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Frequently Asked Questions About Best Buy Rio Hondo Mall

How do I check product availability?
How do I check my order status?
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy stores’ holiday hours?

Recent Reviews

4.4
(5079 reviews)
David P
November 19, 2024
5 out of 5
Excelente
Luis V
November 12, 2024
1 out of 5
NOT RECOMMENDED!!! Customer Service in Best Buy at Hato Rey, Puerto Rico is POOR 😟I don’t recommend buy in this store due to the disrespectful service leaded by Rodolfo Laboy (he said and presented as Store Manager). He and his team are not client oriented, otherwise, they disrespect the customer. I hope that the Best Buy US Corporate respond asap to this situation in this store because it is a current/normal actitude in their employees. I’m sure that if they continue with this attitude the store will close. 👎👎👎
Response from Best Buy
November 12, 2024
Hello, Luis, Thank you for leaving a review. We truly appreciate you taking the time to leave us some feedback. Bad customer service can really harm a relationship between a customer and a retailer, so we're saddened to hear about your disappointing visit. We'd like to hear more about your visit. Please contact us via a private message on social media with your name, phone number, and email. Please mention Google Review 64418415 in your message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) Warm Regards, ^Meghan
Gustavo R
November 12, 2024
5 out of 5
Súper
Jaime T
November 10, 2024
5 out of 5
Donde consigues un buen trato y buen negocio por la computadora y otros eléctricos que necesiten.

About Best Buy Rio Hondo Mall

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