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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Rio Hondo Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store- Apple Authorized Service Provider
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Rio Hondo Mall
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(5128 reviews)
raul l
January 14, 2025
5 out of 5
Excelente
Johny
January 14, 2025
1 out of 5
Never has anyone given me good service here, or been polite, or even greeted me. They are consistently unhelpful, they just ring you out.
Response from Best Buy
January 14, 2025
Johny,
Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64676613.
Regards,
^Kristy
Jose D
January 04, 2025
3 out of 5
The store looks run down, needs an urgent upkeep!
Response from Best Buy
January 04, 2025
Hello, Jose,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64642961. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64642961
Thanks,
^Ezra
Jenifer L
January 02, 2025
1 out of 5
Más de 10 llamas y dicen 1 segundo por favor y pasan 40 minutos y te cuelgan la llamada. 🙄
Response from Best Buy
January 02, 2025
Hola, Jenifer,
Gracias por dejarnos saber sobre su experiencia llamando para ayuda. Si necesitas ayuda aun por favor de contactarnos por uno de nuestros perfiles de media social debajo con Review 64636517 para soporte.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy