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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Rio Hondo Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store- Apple Authorized Service Provider
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Rio Hondo Mall
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(5678 reviews)
Harold B
July 02, 2026
1 out of 5
Pésimo servicio al cliente a través del teléfono. Nunca contestan. Hay personas que viven a una o dos horas del lugar y necesitamos tener información correcta y exacta de artículos y otras cosas antes de decidir darnos el viaje.
Lillian P
June 25, 2026
1 out of 5
Worse customer service ever !!!!!!
Response from Best Buy
June 25, 2026
Hello,
Thank you for the review. We never want to make it difficult to receive good customer service.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 177770
Alvin E
June 15, 2026
1 out of 5
Never answer the phone in the rio hondo bayamon store you need to go to the store to see the item in store
Response from Best Buy
June 16, 2026
Hello,
Thank you for the review. To ensure we provide excellent customer service, our stores are currently not accepting calls and assisting customers in store. However, we do provide many self-serve options to assist you as you make your next purchase. https://bby.me/aA57JB is up-to-date when it comes to product availability.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 172997
Nereida R
June 15, 2026
1 out of 5
Llama uno a la tienda te dejan esperando y te enganchan eso no se hace deben atender las llamadas y no enganchar .