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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Hato Rey
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hato Rey
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(12945 reviews)
Felix R
October 21, 2024
5 out of 5
1¹
Evelyn P
October 19, 2024
4 out of 5
Best prices for TVs, good service.
migdalia m
October 19, 2024
1 out of 5
No puedo comprar el equipo que deseo pues no me lo pueden traer lamentablemente pierden dinero y clientes
Response from Best Buy
October 19, 2024
Hello,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. I understand why you may be frustrated by not being able to get your item delivered to your location.
We would love to address any questions or concerns you may have. Please reach out a live representative team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64329085 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Chenao
October 18, 2024
1 out of 5
Servicio en el área de computadores es pésimo
Para hacer una pregunta sencilla debes escanear un código, anotar datos y esperar a que te llamen. Me siento en Minillas pagando multas de auto expreso
Response from Best Buy
October 18, 2024
Hello and thanks for reaching out on Google, Chenao.
We understand the frustration when you are not able to get quick help in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64327192.
Kindly,
^Graham