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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Hato Rey
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Hato Rey
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13620 reviews)
Frances G
December 26, 2025
5 out of 5
Lo amo es donde compro mis Alexas, televisores, y audífonos para el gym , variedad de todo
eamtiger M
December 26, 2025
4 out of 5
Bien, un tanto lento, pero considerando el día que fue, sé atendió bien, solo que el empleado atendiendo mas gente, sé olvido de que me estaba atendiendo, y tuve que llamar su atención para saber el estatus de lo que le habia pedido.
Suhail R
December 25, 2025
5 out of 5
Precios accesibles
Francisco S
December 24, 2025
1 out of 5
Nada dé lo que buscaba lo trabajan, Nada de CD Playera.
Response from Best Buy
December 24, 2025
Hola Francisco,
Gracias por haber tomado el tiempo de escribirnos en cuanto a su experiencia durante su visita a una de nuestras tiendas. Intentamos de tener varias opciones de comprar para nuestros consumidores ya que todas las tiendas no tienen la misma cantidad de productos disponibles. Nos gustaría obtener más detalles para ver cómo podemos ayudarle.
Para poder ayudarle, por favor envíenos todos los detalles a través de nuestros canales de redes sociales en Instagram (https://bby.me/cozq70), X/Twitter (https://bby.me/ln7fwp) o Facebook (https://bby.me/zzs4b7). Incluya los detalles de lo que necesita, junto a Google Review 94475.