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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Hato Rey
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Hato Rey
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13093 reviews)
Yamilka R
January 13, 2025
5 out of 5
Si no encuentra algo te ayudan.
Ruben Z
January 12, 2025
5 out of 5
Muy buen servicio al cliente. Fueron muy amables conmigo
Yolanda P
January 11, 2025
1 out of 5
Definitivamente necesitan supervisión en el área de reparaciones. Desastre .
Response from Best Buy
January 11, 2025
Hola, Yolanda,
Gracias por contactarnos con su experiencia en reparación. Entiendo que no tener una buena experiencia puede ser difícil. Si necesitas ayuda favor de contactarnos por uno de nuestros perfiles de media social debajo con Review 64667540 para soporte.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sinceramente,
^Tommy
Adam C
January 10, 2025
1 out of 5
They tried to sell me a $100 phone repair when all it needed was a 10 second cleaning.
Response from Best Buy
January 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store troubleshooting will be accurate and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64665572".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)