Best Buy Warwick

Fast, courteous and very helpful

David Graves Was unbelievably Helpful with our phones. Also very patient dealing older people. A 5 star.

I recently purchased a budget-friendly Pioneer subwoofer/amplifier combination and had it professionally installed. The results exceeded my expectations. Maintaining the factory appearance was a priority, and the technicians, John and his colleague, exhibited professionalism and expertise throughout the process. The installation was completed to a high standard, with meticulous attention to detail; all wiring was neatly routed and securely connected. I wholeheartedly recommend their services.

I usually default to Best Buy for all my electronics, and go into the store to shop 4-5 times a year. I had the weirdest experience at this specific Best Buy, and it looks like I’m not the only one from the reviews. I wanted to buy a specific apple product, had already done my research, and had no questions. I went to the apple section, and expected to wait for a bit. 25+ minutes later, I had been completely ignored by multiple employees, had been told by another employee that he was busy (fair) and watched two other employees help customers who arrived after I did. I left, and mentioned to the manager that I had been waiting for a long time. I figured she might want to send some extra folks over there since there were still people waiting. Instead, she let me know that it was my fault since I hadn’t joined the help queue when I entered. Couple of things here: 1. She greeted me when I entered the store, and didn’t mention anything about a queue. 2. None of the employees mentioned anything about a queue. 3. There is no signage with any type of process explanation in the apple section. It felt like a weirdly defensive and finger-pointy response to a relatively innocuous comment of “hey, I was waiting for a long time. I don’t want to be a jerk, but thought you might want to know.” I don’t think I’ll bother with Best Buy for a while.