Writing this review specifically about the thoughtful manager, Hailey, at the Warwick location. I've had a few issues with online orders, and each time she was able to sort it out and ensure that the issue was corrected. Bravo.
Horrible experience! I bought a $500 apple gift card last week for my daughter,she trying to buy apple air max on Apple Store website but it says the apple gift card is invalid ,so I go back to bestbuy customer service for help ,they said let me call the apple support for help,after I have talked on the phone with apple support service for 50 minutes,apple support team said let me go back to bestbuy for refund or switch a new one, but when I go back to talk the bestbuy customer service, they said they can’t give me a refund or credit, and then let me call back to apple support team again,we talked on the phone for 40 minutes but still not resolved the issue, they let me wait about 10 days and Apple Store will send me an email about the solution. Do not buy gift card in the bestbuy!
Response from Best Buy
April 16, 2026
Hello,
It is upsetting to have issues with an Apple Gift Card. Below is a link to the Terms and conditions of Gift Cards. This may help you resolve this matter.
https://bby.me/GlZngR
If you need additional assistance or would like to discuss your experience. Please mention review #142305 when connect on social media link.
Facebook (https://bby.me/n47bYd)
Twitter/X (https://bby.me/a3begH)
Instagram (https://bby.me/lDNIlC)
Tried to buy a tv the guy was rude and ignored would not help me
Response from Best Buy
April 15, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuy Support
Thanks!
Found the Roku remote fairly easily. Quick checkout.