Andrew was amazing. I purchased a new iPad and Andrew transferred all the data. Also customer service was pleasant.
Decent selection of electronics and the staff are generally helpful and knowledgeable. However, I found the checkout lines to be a bit long during my visit, which was frustrating. Overall, a good place to shop if you can manage the wait.
Response from Best Buy
April 23, 2026
Hi Laura,
Thank you for the 3-star review! We appreciate you taking the time to share your feedback as it helps us offer a better customer experience in the future.
To formally document your feedback, feel free to connect with us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 145112 in your details.
Laptop came in with audio issues and left with both no audio and no microphone. Not to mention my laptop got reset and now I gotta set it up again all for nothing.
Response from Best Buy
April 23, 2026
Hello, Jesse,
Thank you for leaving a review. I can understand expecting your repair to be completed successfully and within your expectations.
If you would like us to take a closer look at this repair, please send us a private message on social media. We are happy to assist you on any of the following platforms: Facebook (https://bby.me/PraK3U), Twitter/X (https://bby.me/2OTU7J), or Instagram (https://bby.me/yebOhh).
Please mention the phrase “Google review #144976” when messaging us.
Writing this review specifically about the thoughtful manager, Hailey, at the Warwick location. I've had a few issues with online orders, and each time she was able to sort it out and ensure that the issue was corrected. Bravo.