Had what I wanted.. hard to find
The guy working with the Meta glasses is great. Super knowledgeable, nice and cool. I had him help me decide which ones looked better on me and he was great.
My Family and I went to this location today to pick out a new computer for my brother that he has been waiting for two years. After a lot of hard work, we went to pick out his gift and the associate Anthony helped us. Anthony was very knowledgeable, professional, patient and kind. You made the experience memorable and positive as he helped us pick what was perfect for our needs. I highly recommend utilizing this location and asking for Anthony's help.
quincy k
September 30, 2026
im trying to understand how I can schedule an appointment on the Apple website to have my phone replaced, show up on time (4:40), and be told they can't do it because they are busy and to come back another day.. what the hell was the point of the appointment then? just wasted 30 minutes of gas and my day
Response from Best Buy
October 01, 2026
Hello,
Thanks for sharing this with us. Having a working phone is certainly important. We understand scheduling an appointment only to have it be declined when you arrived for it, isn't an ideal situation. We'd like to look into this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/jVzrf0), Twitter/X (https://bby.me/Fc5aKa), or Instagram (https://bby.me/df7ZY7). Be sure to mention your "Google review 228751" in your message.