Today I returned a Frigidaire air conditioner that had an internal issue, and the return was a pleasant and seamless experience. The staff were all super helpful, and I exchanged the unit for a GE air conditioner that is perfect. I was in and out in 10 minutes. I will definitely shop this store in the future!
Always a great experience shopping here! The staff are super helpful and knowledgeable, and they have a fantastic selection of products. I love finding the latest gadgets and tech deals!
Shoutout to Nick at customer service , tried to return a phone that I bought online an it was an absolute pain in the butt , yet he got it done for me an even printed the label/got me an envelope. Absolute goat, thank you nick
Worst store ever you pay 200+ dollars a year for a service and these yahoos refuse taking phone calls so why have your stores phone number up. Ive been with Mansfield and north attleboro and they field calls
Response from Best Buy
May 08, 2026
Good Afternoon, Kirk,
We understand how you are feeling after being unable to reach the support team you needed when you called in. We would be happy to connect with you and assist you. Please feel free to send our team a private message on social media that includes your Google review case ID: #150192.
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