Kevin, the Manager, and the staff refused to take our exchange for a defective $2,000 OLED TV we were sold and made us drive to Massachusetts in order to have it remedied. Treated us like criminals for selling us a broken product. We had the receipt and proof of our purchase.
Andrew S
November 23, 2025
Erin at the geek, squad is fantastic Knowledgeable and very helpful. He took multiple problems and made them as easy as you can imagine all while being professional and cost effective. I thank you for your help and I look forward to doing more business with you.
Anibal C
November 20, 2025
Very good place to buy your printer Epson eco tank with warranty for your business !
Waterford, CT. 👍🏼
Pompom M
November 19, 2025
I went to Best Buy a few weeks ago to buy a new hard drive for my desktop. Someone offered to help and found me what I wanted. Then he said I needed a SATA cable to connect the new drive. Turns out I didn’t, since the computer already came with a few, and I simply used the one connected to my old hard drive.
When I tried to return the cable, they wouldn’t take it back. Apparently the return window is 14 days—unless you pay to be a member. Funny enough, the same guy who told me I needed the cable was the one who refused to take it back.
At Best Buy I’ve bought my last three gaming computers, my 32" monitor, gaming keyboard, headset, and mouse. But by all means, don’t accept the return of a $10 cable I never asked for in the first place.