Brittany A
February 15, 2026
Just wanted to shout out Tyler in the TV section for making my visit easy and seamless and helping me pick out a great TV. As someone who has absolutely no idea what I’m doing inside a Best Buy, it means a lot to have guidance, and to get out of there as quick as possible!
Pleased with service, price and merchandise
So disappointed with Best Buy Service - I bought a GE fridge in 2019 and it stopped working completely. I called today and I am a BB credit card holder, a Total Tech Member ($179+tax! a year) and have been a loyal customer the earliest they can come is more than 2 weeks (Feb 21) and they wanted me to pay first (before they gave me the date)! I called a local repair company and they can come tomorrow! The agent noted that a fridge is something we must use everyday yet this is the best they can do - AWFUL