Docter D
February 28, 2026
Called to see if they had an item in stock. Guy helping was super nice and very helpful.
Brandon C
February 27, 2026
Walking into Best Buy to pick up the Nintendo Switch 2 was a fantastic decision. The in-store experience offered a level of immediate satisfaction and hands-on service that you just can't get online.
The In-Store Experience
Expert Assistance: The Blue Shirts were incredibly knowledgeable about the new hardware. They helped me compare the standalone console ($449.99) against the Mario Kart World Bundle, ensuring I got the best value for my starting library.
Immediate Gratification: There’s nothing like walking out of the store with the console in hand. The shelves were well-stocked with the latest Switch 2 exclusives, and I was able to grab physical copies of Donkey Kong Bananza and Pokémon Pokopia without waiting for shipping.
Hands-On Demos: I had the chance to try out the new Pro Controller at the demo station before buying, which confirmed it was a must-have for my setup.
Why Shop In-Person?
"The peace of mind knowing your $450 console is handled with care and seeing it unboxed right in front of you is worth the trip."
The checkout process was efficient, and the staff even double-checked the seals on my game cases to ensure everything was perfect. It was a smooth, professional, and exciting way to enter the next generation of Nintendo gaming.
Haveltooth
February 27, 2026
I Was told by an employee there would be a resident evil 9 deluxe release here, turns out there were no resident evil 9 copies at all on release date!!!!
Response from Best Buy
February 27, 2026
Hello,
Thank you for reaching out with your feedback. Missing out on a new release is never great, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/dmczrm), Twitter/X (https://bby.me/otzrhu), or Instagram (https://bby.me/6rffyh). Please reference Google Review #122601.
Maryann P
February 18, 2026
Wonderful experience speaking with Jason? (Or maybe it was Joshua?) on the phone today. I had many questions about purchasing a refurbished iMac for my personal business. He was very polite, very patient, and very informative. One of the best customer experiences I have had at the store.