Frequently Asked Questions About Best Buy Anderson
How do I check product availability at the Anderson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Anderson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Anderson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Anderson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3013 reviews)
Cory M
October 17, 2025
1 out of 5
An employee there talked me into buying Best Buy Plus Membership and said that if I didn't use it it would be refunded . He lied because here I am one year later and never use the membership and when I called customer service they would not refund me any of the money and they tried to charge me for another year. Scam artists don't listen to them.
Response from Best Buy
October 17, 2025
Hello, thank you for sharing you experience with us here. The Best Buy Plus membership does have many great benefits, but an automatic refund is not one of them. Can you please reach out to us on Facebook (https://bby.me/7lf5cn), Twitter/X (https://bby.me/aunc67), or Instagram (https://bby.me/kd3doe) with more information about your experience? Please begin your message with "This is regarding my Google Review #57182".
Kristin H
October 09, 2025
1 out of 5
I’ve always been a big fan of Best Buy and purchase from them rather than Amazon. I always buy Zagg screen protectors because they will replace them for free and it have previously been easier than going through Zagg. I have a new phone and it took THREE trips to the store to get a new one. Bad customer service each time. It finally came in and went to Geek Squad for them to put it on. They’ve always done it for free and the rude dude told me it’s $7.99! I’ll think twice before purchasing anything from our local store again. In a world where there’s so much competition in their line of business they need to step up their customer service game!
Patrick L
September 28, 2025
5 out of 5
Bought a TV with a prep on the phone. Picking it up at this location was easy peasy. Staff very friendly and helpful.
Deb W
September 20, 2025
5 out of 5
The gentleman was very knowledgeable and helpful in selecting the correct type of power surge that I needed. He was very friendly, polite and professional.