Best Buy Bluffton

Typical best buy. Has all the basics, friendly staff

In-N-Out, that’s what I like In-N-Out! Great service. I found exactly what I needed with the help of an associate.

Bluffton Best Buy: Where customer rights and the law don’t matter. My husband went in to return an unopened camera lens well within the 15-day return window. Corporate policy clearly states there is no restocking fee on unopened items. Even more importantly—South Carolina law prohibits such a fee. Despite that, Supervisor Casi insisted we had to pay over $400 to return it. When we tried to show her the policy and the law, she rudely dismissed us and called her manager, Shawn, who said he didn’t care what policy or law said—“This is how I run my store.” Casi then threatened to call the police if my husband didn’t comply. When I later went in calmly to resolve the situation, she sent a sheriff to confront me before I’d even said a word. I was mortified. Corporate confirmed we were right and refunded the money—but the behavior of these employees was not just unprofessional, it was ILLEGAL. Do yourself a favor and shop anywhere else. If they’re trying this with us, how many other customers have they robbed under the guise of a fake “policy”?

Special thanks to Jett!! You were a great help and super knowledgeable! Best Best Buy customer service! The people at this store actually care. Really happy with the laptop with got.