Frequently Asked Questions About Best Buy Bluffton
How do I check product availability at the Bluffton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bluffton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bluffton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bluffton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1844 reviews)
Lisa S
November 09, 2025
1 out of 5
Worst customer service experience EVER. Paid extra for 1 day delivery and did not receive item. It took me over an hour on chat and by phone to switch it so I could pick up the item. Then it was not available at the customer service desk as promised. I will never shop here again.
Response from Best Buy
November 09, 2025
Hello,
Thanks for taking the time to share your feedback with us. We can understand having a delay on getting your item, after paying the extra for the expedited shipping, isn't ideal. We'd like to look into this further with you to see what happened. Please send a private message on one of our social media platforms, Facebook (https://bby.me/e2b3ei), Twitter/X (https://bby.me/2lsxbh), or Instagram (https://bby.me/jdvx5c), and include a reference to your "Google review #66966" in your message.
Heidi M
November 05, 2025
4 out of 5
Helpful store with helpful employees.If you can find one in the area you need.
Tricia H
November 05, 2025
5 out of 5
Great service and incredible knowledge!
Diana O
November 04, 2025
5 out of 5
All I can say is thank you Elliot! I went to Best Buy undecided if I wanted to upgrade my phone. Elliot went above and beyond!! He made sure I got all the promotions available and definitely got them all! He explained everything in detail! Glad I upgraded my iPhone and more! Thank you Elliot!