Best Buy West Ashley

Sold us a clunker for 1800$ my computer that is still gently used never been abused or badly worn.. it sits on a desk and I use it every so often when needed. I go to get on this morning the computer starts beeping— as if the ram somehow loosened itself or the internal clock in it died.. while this is the new norm I do not expect to be scammed by Best Buy or the makers of Dell into buying a new computer every year or two years! Throwing this piece of junk away and never going back to beat buy.. the most I’ll get from them is an otter box and that’s it.. lost my business when I figured out they’re in cahoots with dirty businesses that rip off people..

Great service and good selections

5 stars for Daniel! My 75 year old Grandma has a boyfriend in the retirement home and she had no idea how to use the internet and insisted we go to best buy to get her a “walki talki talking device” to connect with her boyfriend. Daniel greeted us with a big bright smile! Asked how we were doing and what we needed assistance with. My grandma told him the whole situation and how she needs to know how to text and what not. He set her up! He gave her a whole in depth tutorial and was so patient with her! She now knows how to use the internet! She is talking to her boyfriend now and is so HAPPY! Thanks Daniel for making my grandma, Ethel Mae beam!

Just finished giving a 5 star survey to my Geek Squad representative. He was great. When I came back to the store to pick up my device from Geek Squad I asked for a manager so I could pause the young man who did such a great job helping me. The greeter told me the manager was too busy for me. What! A manager who doesn’t have time to hear a customer praise an employee is either lazy or incompetent. Or perhaps just doesn’t care what goes on in the store.