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Frequently Asked Questions About Best Buy West Ashley

How do I check product availability at the West Ashley Best Buy?
How do I check my order status?
My local West Ashley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Ashley stores’ holiday hours?

Recent Reviews

4.1
(2698 reviews)
Ryan W
September 13, 2025
5 out of 5
Kafele was excellent. He helped me analyze and decide on which samsung watch would be best for me. He was kind, professional, and efficient. Thanks Kafele & Best Buy!
Emily R
September 02, 2025
5 out of 5
I was helped by a Jesse at the store with headphones. I made a mistake on my end on selection availability and the store made a mistake on display price and she was able to eventually meet the price which I greatly appreciate. I prefer to buy in store and support local stores and by price matching I was encouraged to do so. It means a lot. Thank you Jesse for your time and understanding with me. Sincerely
oppurtunist182
August 30, 2025
1 out of 5
I have never had a worse customer service experience. The employees were incredibly rude and completely zoned out. Truly the lowest level of hospitallity and helpfulness imaginable.
Response from Best Buy
August 31, 2025
Hello, thank you for leaving us a review. I also expect to get prompt and friendly customer service. Can you please reach out to us via private message on one of the following platforms with more details about your experience? Please start your message referencing your Google Review #37208. Regards, ^ Jason Facebook (https://bby.me/4ht88v) Twitter/X (https://bby.me/ckkp9m) Instagram (https://bby.me/ggm7jb)
Erik R
August 26, 2025
5 out of 5
A lot of really neat stuff. And had probably six different employees ask if we needed help. It was nice to feel like they were paying attention.

About Best Buy West Ashley

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