header_logo

More to Explore

Frequently Asked Questions About Best Buy West Ashley

How do I check product availability at the West Ashley Best Buy?
How do I check my order status?
My local West Ashley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Ashley stores’ holiday hours?

Recent Reviews

4.1
(2697 reviews)
Emily R
September 02, 2025
5 out of 5
I was helped by a Jesse at the store with headphones. I made a mistake on my end on selection availability and the store made a mistake on display price and she was able to eventually meet the price which I greatly appreciate. I prefer to buy in store and support local stores and by price matching I was encouraged to do so. It means a lot. Thank you Jesse for your time and understanding with me. Sincerely
oppurtunist182
August 30, 2025
1 out of 5
I have never had a worse customer service experience. The employees were incredibly rude and completely zoned out. Truly the lowest level of hospitallity and helpfulness imaginable.
Response from Best Buy
August 31, 2025
Hello, thank you for leaving us a review. I also expect to get prompt and friendly customer service. Can you please reach out to us via private message on one of the following platforms with more details about your experience? Please start your message referencing your Google Review #37208. Regards, ^ Jason Facebook (https://bby.me/4ht88v) Twitter/X (https://bby.me/ckkp9m) Instagram (https://bby.me/ggm7jb)
Erik R
August 26, 2025
5 out of 5
A lot of really neat stuff. And had probably six different employees ask if we needed help. It was nice to feel like they were paying attention.
Huni C
August 19, 2025
1 out of 5
Place runs like a swiss watch with sand in it. 1 person to check out the entire store, and shes trouble shooting a broke laptop. Whoever is the manager. Tighten up.
Response from Best Buy
August 19, 2025
Thank you for taking the time to provide this feedback. We always strive for the best, so to hear this has not been your experience is concerning. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams and assist in any way. To do so, please send us a message on Facebook (https://bby.me/b71c1d), Twitter/X (https://bby.me/hq172r), or Instagram (https://bby.me/x6yq8g). Please also include Google Review number 31673. Best, ^Allison

About Best Buy West Ashley

bestbuy.com