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Best Buy West Ashley
Services Offered
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Frequently Asked Questions About Best Buy West Ashley
How do I check product availability at the West Ashley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Ashley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Ashley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Ashley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2570 reviews)
Joe B
November 15, 2024
3 out of 5
30 employees at least only 1 at check out long lines during holiday season not acceptable. No Amigo ride-a-cart for disabled to shop we have money too but if can't get around can't buy. Maybe the reason you are getting ready to go out of business.
Response from Best Buy
November 16, 2024
Hello Joe,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. Trying to find an assistance in a Best Buy should be easy, so I can understand your concern here. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64432542. We look forward to working with you.
Regards,
^Aaron
Matthew J
November 09, 2024
1 out of 5
Went in need a new graphics card installed in my pc. One geek squad person was useful for suggesting the 3060 and said it should be about $300. Got upsold with the 3060 ti for an additional $100. Then had to pay a $180 subscription to get it installed. There was no one-off option to have the work done. When attempting to cancel and get the subscription refunded, I was told the refund was going to be $25 because the repair had costed $320. This figure was never brought up to me. An absolute scam, do not recommend shopping here.
Response from Best Buy
November 09, 2024
Hi Matthew,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64404788 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Allen B
November 06, 2024
5 out of 5
Great stop for electronics and accessories
Kaia A
November 01, 2024
1 out of 5
My experience at this store has been really lousy. I’ve been in and out of the store for computer repairs at the geek squad section for the past 2 weeks. The first time they told me it was cuz my graphics card was broken, then they said it was the motherboard. Which, for some reason, i was told to grab a compatible one from another store and deliver it there, after that i was told it was ready. When i got it back my computer wouldn’t detect any wifi network so i brought it back. They did more repairs on it. I got it back again, and the problem i brought it in for WAS NOT FIXED! I would not recommend going to this store for repairs!
Kaia
Response from Best Buy
November 02, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my devices are being properly diagnosed when I have them in for service. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64378431".
Full Name
E-mail Address
Phone Number
Regards,
^Josh