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Frequently Asked Questions About Best Buy West Ashley
How do I check product availability at the West Ashley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Ashley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Ashley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Ashley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2852 reviews)
Kenyatta S
October 06, 2026
5 out of 5
Nice
Alex V
October 04, 2026
5 out of 5
Excelente atención
nicklas g
September 30, 2026
1 out of 5
Sold us a clunker for 1800$ my computer that is still gently used never been abused or badly worn.. it sits on a desk and I use it every so often when needed. I go to get on this morning the computer starts beeping— as if the ram somehow loosened itself or the internal clock in it died.. while this is the new norm I do not expect to be scammed by Best Buy or the makers of Dell into buying a new computer every year or two years! Throwing this piece of junk away and never going back to beat buy.. the most I’ll get from them is an otter box and that’s it.. lost my business when I figured out they’re in cahoots with dirty businesses that rip off people..
Al W
September 29, 2026
5 out of 5
Great service and good selections