Frequently Asked Questions About Best Buy Spring Valley
How do I check product availability at the Spring Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2706 reviews)
Brandolyn P
November 03, 2025
5 out of 5
Great customer service. Donta was very helpful and knowledgeable about the products I purchased
Joyfull
October 26, 2025
3 out of 5
When I walked in the young man on my left greeted me. I was looking for a specific item and the workers were walking past you like they didn't even see me no one asked for help and to initiated myself. I brought some Best Buy because I refuse to go to Walmart and Target. But when I will say when I asked someone to help me with an item they were very helpful and friendly.
Response from Best Buy
October 26, 2025
Hey there,
We understand your concerns surrounding your recent visit. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/ji2bxn), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #60905"
Sydney S
October 24, 2025
5 out of 5
I needed an iPhone XR (7 years old) case for my phone. Donta assisted me and went right to the correct case. I went to pay for it, and Justice graciously installed it on my phone. He was soooo pleasant!! I'm beyond ecstatic! From entering the store to leaving was about 10 minutes. Thank you for excellent service!!
Hannah W
October 22, 2025
5 out of 5
Wonderful, very helpful employees! I've been in there twice for dashes amd every single time was greeted with a smile and was ready to help me find what I was looking for! Will be back