Kaitlyn
December 07, 2025
Went to buy a microwave.The electronic tag on the box read ‘$89’. When we got up to the register the price was nearly $200. Turns out the tag that was placed on the microwave was for a mouse. Highly disappointed. When I go to a store, I expect the price tag to be correct, especially considering I am a Best Buy total member.
No one EVER answers the phone!
Response from Best Buy
December 05, 2025
Good Afternoon, Aja,
We understand how you are feeling after being unable to connect with the appropriate support team when you reached out. We would be happy to look into this with you. Please feel free to send us a private message on social media, so our team can help.
- Facebook (https://bby.me/kpji65)
- Twitter/X (https://bby.me/mue060)
- Instagram (https://bby.me/n9h6h7)
Collene J
December 04, 2025
I had the BEST experience at Best Buy with Malik and Shavonda today. They were very knowledgeable and honest about the product I was interested in. I look forward to working with them with them in the future!!