Came in tonight October 8 at 8:00 pm look back at your cameras bc I’m calling corporate. Nobody would help me and I walked up to two men (black) they walked away from me and wouldn’t help me with the TVs. They sure did help others around that were their color. Like I said review the cameras. Stood there for 20 minutes and no help! Corporate will be contacted. This is absolutely sad. Lost out on a customer. Never will return. Nobody asked me if I needed help and there were 15 employees working! (Not) working
Great customer service. Got in and out quickly
Kimberly T
September 27, 2026
The employees in here have no idea what they’re talking about. Could’ve saved a trip. Two people told me with confidence that Best Buy doesn’t offer services to unmount and remount TVs. I was doubtful so I typed it in Google, confirmed they could, and made the call literally in the store and booked the appointments myself. They still seemed confused after I shared I now had confirmed appointments. Awful.