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Best Buy Spring Valley
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Spring Valley
How do I check product availability at the Spring Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2562 reviews)
Cynthia M
November 16, 2024
1 out of 5
Not a welcoming place. The workers pick and choose who they want to help. Went there today saw workers but one said can I help you. I searched for what I needed, bought it and left. I will not be returning.
Response from Best Buy
November 17, 2024
Hello,
Thanks for sharing your feedback with us. I can understand seeing others be helped and not being asked if you needed assistance, wouldn't be a welcoming experience.
Our employees should be ensuring all customers are being assisted as quickly as they can, in the order that they needed help. I'd like to have our corporate team review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review case 64435062" in your message to us.
Sincerely,
^Melissa
Noble S
November 12, 2024
5 out of 5
This best buy location is great place to purchase cameras, gadgets and other different technology and they also have a wonderful customer service.
Ken B
November 11, 2024
5 out of 5
Everyone was very patient and helpful
Nikki
November 11, 2024
1 out of 5
Their customer service that answers the phones is HORRIBLE. They are overseas, bad English, and don't know anything. I had an install appointment and called to verify my time. I know it was 10 or 10:30am and they told me it was 5:30pm. When I told them that was wrong and asked to speak to someone at the actual store they said no, all calls go to over seas call center. As I tried to explain to them there was no way it was at 5:30pm they hung up on me. I get to the store to talk to them in person and the appointment was in fact at 10am. However, after leaving my vehicle there I get a call 30min later saying they forgot to ever order the part needed. I was done. I asked for a refund and took my business else where.
Response from Best Buy
November 11, 2024
Hi Nikki,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and that the service you received didn't meet expectations when calling us, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this feedback is documented, and provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64411710 so we can assist.
Thanks,
^Caleb