Kimberly T
September 27, 2026
The employees in here have no idea what they’re talking about. Could’ve saved a trip. Two people told me with confidence that Best Buy doesn’t offer services to unmount and remount TVs. I was doubtful so I typed it in Google, confirmed they could, and made the call literally in the store and booked the appointments myself. They still seemed confused after I shared I now had confirmed appointments. Awful.
The geeks easily removed the virus my phone had gotten.
Sophia T
September 20, 2026
A wonderful manager(?) helped me and my husband today. She was training someone and I was so impressed with how knowledgeable she was and respectful and kind with others she was. Her name I couldn’t quite read on the tag but I think it was Jaleesa? She has yellow glasses! So put together and I hope her hard work is recognized!
POPPEE
September 18, 2026
Waiting inside BEST BUY , for My Vehicle installation in rear at GEEK SQUAD ,is very UNCOMFORTABLE. THERE IS NO LEGIT waiting room., know comfortable seating ,especially for HANDICAP PEOPLE ,like myself . Then you are asked to wait ,2-5 hrs. On Your vehicle. Kinda just hanging out, In A hard chair. Geek SQUAD PERSONAL are also asked too ,interact with other customers, while ,trying too work on you car. This is Corperate policy. So you wait ,wait and wait ,more time consuming. My issue is with CORPERATE MANG. PLEASE provide a LEGIT waiting Area for your guests, especially HANDICAPPED PERSONAL. This will also improve the ATTITUDE, of Installation personnel, whom seem too be overwhelmed. All these TV in BEST BUY ,and not one pointed in this terrible WAITING AREA OR COMPUTER DESK ,CHARGER ETC. PS. SNACKS would be Nice too. Lol 😆