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Frequently Asked Questions About Best Buy Spring Valley

How do I check product availability at the Spring Valley Best Buy?
How do I check my order status?
My local Spring Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Spring Valley stores’ holiday hours?

Recent Reviews

4.1
(2624 reviews)
Dee
March 20, 2025
5 out of 5
Excellent customer service and Excellent tv prices
Hakeem W
March 18, 2025
1 out of 5
Went here to buy a open box radio that was in stock on the website, got here they did not have it , so I purchased a different open box radio , got home opened the sealed box that says it was inspected and the main harness was missing I went back and they gave me a harness , not realizing that this inspected radio screen was messed up until I got home the 2nd time , so I went back for a 3rd time . They didn’t have anymore radios in my price range hints why I wanted the open box I asked was there anything that could be done. I’ve been shopping here since it was first opened and I’ve had to come back 3 times .. the lady didn’t even look or check she just said no. After the cashier explained she saw me 3 times in a matter of 2 hours… I don’t recommend coming here. For anything. The manager she asked did not consider helping a long time customer.
Response from Best Buy
March 19, 2025
Hello, Hakeem, Thank you for taking the time to reach out on Google with a review. I can definitely understand the desire for your open-box radio to function as intended, and to receive support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64943596 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Cheers, ^Ryan
Michael L
March 15, 2025
5 out of 5
Great job on the installation. Chuck was great. It was on time and quick. Everything was above expectations.
F O
March 12, 2025
1 out of 5
Pick up said ready. It was not. I got to the store 25 minutes after the notification and the pick up person searched for it to no avail until his manager came. Had to wait for them to go get it because it was still in a staff member's cart. At that point I could've got it myself and it would've been faster. They need to update their protocol for when it notifies you it's ready.
Response from Best Buy
March 12, 2025
Hello, Thank you for leaving a review for us here on Google. I can understand expecting your store pickup order to be ready in a timely manner. If you require support here, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). Kindly mention the phrase “Google Review, Convo #64918100” when reaching out. Be sure to include your full name, phone number, and email address. Regards, ^Ravi

About Best Buy Spring Valley

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