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Frequently Asked Questions About Best Buy Columbiana Mall

How do I check product availability at the Columbiana Mall Best Buy?
How do I check my order status?
My local Columbiana Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbiana Mall stores’ holiday hours?

Recent Reviews

4.1
(3901 reviews)
Norman B
August 18, 2025
5 out of 5
Excellent customer service support
Luke F
August 17, 2025
5 out of 5
I had an awesome experience at this store. Best Buy team member was super knowledgeable and helpful when purchasing a TV. Fast transaction and he even helped me get it in the car.
Darlene H
August 15, 2025
1 out of 5
I have tried to resolve an issue with our account for a month. I have had several texts to make an appointment to pick up my device THAT WAS UNDER WARRANTY. NO ONE AT THE STORE CAN FIND MY DEVICE!!!! I am also told that I have a $1000+ refund. The communication in this place is absolutely unacceptable and unbelievable. It would seem that I am a hostage who has been unable to negotiate ANYTHING. I HAVE CONTACTED CEO of Best Buy since walking in this store brings no results whatsoever. So my general consensus is that Best Buy sucks.
Response from Best Buy
August 15, 2025
Hey there! Thank you for leaving us a review here on Google. I also like to know that my repairs are going to be handled with care, and completed swiftly. We would love to look into the service order for you! Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #29768". Regards, ^ Josh Facebook (https://bby.me/57ieug) Twitter/X (https://bby.me/tfkkpl) Instagram (https://bby.me/fqafbm)
Kevin R
August 05, 2025
5 out of 5
lugar donde encuentras de todo , muy buena atención , su personal te ayuda a encontrar lo que estas buscando

About Best Buy Columbiana Mall

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