Best Buy Columbiana Mall

We were shopping for a laptop for my college bound student. He knew all the specs he needed and the young woman who helped us was very knowledgeable about all the available options. She helped him find exactly the right laptop.

I spent the weekday comparison-shopping for a new washer and dryer. Best Buy was my first stop, honestly, because it was the last place I expected to find reasonable pricing or anyone knowledge enough or even interested enough to help me. But, after completing visits to other retailers, I ended up back at Best Buy. Robert, who has 12-years experience working solely with appliances, was the most knowledgeable associate with whom I interacted all day. He was patient with my multitudinous questions, took time to listen and actually understand what I wanted within my budget and what I needed based on my regular laundry and goal of being able to wash and dry my large, queen-sized comforters and duvets. The next closest 'out-the-door' quote was $82 cheaper BUT the washer and the dryer were both smaller. Plus, the associates at every other store did not have appliance-focused expertise...they were cordial, but couldn't answer questions about cycles (was "wrinkle core" its own cycle or did it need to be run before or after actual drying cycle), whether dryer drum was coated stainless steel, or aluminum, etc., etc. For me, this was not a small purchase nor was it one I wanted to make again in 3-5 years. Though I do not yet have either of the appliances I purchased, I can confidently speak to the expertise, care, and attention received with Robert at Best Buy when making this decision. If you have a Best Buy Plus membership, delivery and installation are free AND you have 60 days to return. I'll update post if there are any issues with delivery or installation though neither will change my feedback regarding the impeccable service and assistance Robert provided.

Don't buy anything you need delivered. Awful customer service, after a month my tv delivery has been rescheduled 4 times and I dont have much confidence for it to be delivered the 5th time. After you set aside an entire day to wait for them, you can expect on the day of delivery to get a notice the driver has picked it up, then give you a smaller time window. then as that time approaches your appointment states it hasn't been scheduled yet. Call the escalation department and no one there can help they just reschedule you another week out. Don't expect to get priority on the next shipment. They automatically set it a week out and claim they cant do any better. I used to love best buy but I will never purchase form them ever again.

They now carry housebrand 3d filament. Good price.