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Best Buy Columbiana Mall
Services Offered
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Frequently Asked Questions About Best Buy Columbiana Mall
How do I check product availability at the Columbiana Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbiana Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbiana Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbiana Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4011 reviews)
Marquel G
April 04, 2026
5 out of 5
Got an open box PS5 Pro for $700. Excellent customer service.
Raymond D
April 04, 2026
4 out of 5
I changed my mind to 4 stars because i'm having to travel further to get to my Geek Squad. Best Buy had a Geek Squad office here in Lexington, SC and they done away with it. WHY???
Kamilah A
April 03, 2026
1 out of 5
I’m EXTREMELY disappointed! My mother went in today to pick up what she thought (and paid for) was a brand new MacBook Air. When she got home, she noticed the device was already connected to another person’s cell phone. Next thing we know, pornographic pictures and videos dating back to 2018 pop up on the home screen. That’s absolutely disgusting! First of all, why sell her a used laptop when she paid for a brand new one? Secondly, why were these pictures never removed or no one do device factory reset on the device? Whatever the excuse is, I’m not going for it.
MsHinsonm
April 02, 2026
1 out of 5
The worst experience I have had in store at Best Buy. I should have just ordered off Apple. The person who was told to “help” us acted like we were an inconvenience. Never said more than two words. No “thank you for your purchase” no “have a nice day” NOTHING. Did not ask if we needed any help deciding on which product might be better. The customer service at this store is so poor I can understand why there are only ever a few cars in the parking lot. We have had good experiences there in the past but will take our business elsewhere. Come to find out, we could have save $30 by shopping on Amazon anyway!
Response from Best Buy
April 02, 2026
Hi there!
This is far from the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/b6eCoH), Twitter/X (https://bby.me/HuSev4), or Instagram (https://bby.me/cpOFnO).
When reaching out, please be sure to include Google Review number 137774.
Thanks.