Friendly and attentive staff.
Mr. DaKya McKnight who is identified as Best Buy’s Auto Technician, is hands down a true professional at his craft. I am originally from Evans, Ga; consequently, since the Best Buy in Augusta, Ga does not have an auto technician to perform repairs on auto installed parts, I had to drive 75 miles for a service appointment at the Best Buy store in Columbia Mall, SC - to have my car device service/repair.
Mr. McKnight truly understood the problem I had with my equipment, in which he was able to quickly and accurately service my device. I cannot thank him enough for helping resolve the malfunction. It truly sucks the Best Buy in Augusta, GA is unable to retain a staff member who can minimally provide the basic services.
Was shopping for a new laptop, and was assisted by Kalue who showed FANTASTIC customer service. She made the decision process (based on our needs) and purchase process so smooth! Kalue really shined today!! Thank you!!