Spending money for the Geek Squad car installation services and going into the store to spend more money, just to be told you have to walk out the front of the building and walk outside to the back when someone could simply take 30 seconds to walk you about 4 steps through the back is... so tacky. "Pride" is simply not a thing of businesses anymore.
Kai, in the car installation area is THEE only reason I'll come back.
Response from Best Buy
April 19, 2026
Hello Jamika,
Thank you for your review. We can understand how disappointing it must have been to be told to receive your car by going outside. We'd like to follow up here and be sure to document any further questions or concerns you may have.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/42li5S)
- Twitter/X (https://bby.me/2p4vaT)
- Instagram (https://bby.me/HuWFb8)
When reaching out, please reference your Google Review 143875.
Had to take my daughter's iPad in to do a factory reset. Had an appointment with the Geek Squad. The staff were very nice and knowledgeable. Excellent service.
DO NOT BUY YOUR COMPUTER FROM THIS PLACE I spent 2 grand on a prebuiot that literally shit itself the second I turned it on when I took it back to be fixed they gave me a brand new one that one ALSO SHIT ITSELF DO NOT WATSE YOUR TIME