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Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(2198 reviews)
Hep
September 28, 2026
2 out of 5
I went here in hopes of finding a TV I wanted. I feel like there was plenty of salespeople yet nobody approached me and asked if I needed any help. That kind of throws you off and makes you not want to purchase. Finally tracked somebody down and they didn’t even have what I wanted in stock. My advice is to just let customers feel welcomed and appreciated and let them know there is help if needed.
Response from Best Buy
September 28, 2026
Visiting our store to get help when making a new purchase should be easy, and we understand the frustration when you were not able to get help to find the TV you were looking for. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/lZNDXI), Twitter/X (https://bby.me/iYiih3), or Instagram (https://bby.me/VAf5jb), and mention your Google review, 227592.
Samuel G
September 23, 2026
5 out of 5
Great experience
Chance J
September 22, 2026
5 out of 5
Ernie helped me find everything I needed almost instantly, the rest of the time I spent here was just talking with him 😂. He was extremely welcoming and fun to speak with. Never was pushy, never spoke down to me. I only just moved to SC and I'm already feeling the southern hospitality almost everywhere I've been so far.
glenn o
September 21, 2026
5 out of 5
I was Looking for a specific part for my laptop and found it with with no problem. The sales tech on line asked a few questions and researched my part. He found the information quickly and gave me the option to go to the store and pick it up or pay for it on a link and they would have it ready when I walked in. They had it ready when I walked in! I spent 5 five minutes picking up this part and most of that time was walking from an to my car! Thank you Ms. Deb!

About Best Buy Florence

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