header_logo

More to Explore

Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(2136 reviews)
Derek S
April 14, 2026
5 out of 5
Good people. Fast help! I just needed some thermal paste and canned air this time. Will be back.
Tracey W
April 07, 2026
5 out of 5
Always great
Kevin S
March 29, 2026
4 out of 5
Customer service was good and the staff was helpful.
Shannon F
February 26, 2026
1 out of 5
I purchased a 75 inch tv. The manager brung it out but did not assist me whatsoever in getting it strapped up. Shoutout to the stranger who was walking into the store who stopped & helped.
Response from Best Buy
February 26, 2026
Good Evening, Shannon, We fully understand how you are feeling after not getting the help you needed when you purchased your new TV. We would be happy to connect with you and address these concerns with you. Please feel free to send us a private message that includes your Google review case ID: #122286. - Facebook (https://bby.me/n71mb4) - Twitter/X (https://bby.me/6724bc) - Instagram (https://bby.me/6sekiq)

About Best Buy Florence

bestbuy.com