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Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(2183 reviews)
Stephen S
September 02, 2026
5 out of 5
Was in a panic because my pc wasn't working. Situation resolved on the fly
Scott V
August 29, 2026
2 out of 5
Service unfortunately took longer than I could wait.
Response from Best Buy
August 29, 2026
Hello, It's unfortunate that your experience was a negative one. We understand why you would be displeased with the wait time. We would like to hear more about your visit and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 215072 in your message to us. X: https://bby.me/3V2Fp0 Facebook: https://bby.me/1V0jDj Instagram: https://bby.me/AjcS7a
Cordelia B
August 28, 2026
5 out of 5
I'm Giving This Location The Highest Score. I Was Totally Frustrated After Having A Horrible Experience With A Cell Phone Provider. Colton,Was Extremely Courteous, Knowledgeable,And Professional. Don't Know What I Would've Done If He Were Not There. Thank You So Much Colton!
Christi A
August 27, 2026
1 out of 5
Had a stereo installed for my son, microphone for hands free phone calls stopped working, was never hooked up to steering wheel controls and is now the cause of a parasitic draw from the batteries, causing them to drain constantly. NEVER NEVER EVER GO THERE FOR A HALF ASS JOB!!!
Response from Best Buy
August 27, 2026
We understand the frustration when something has gone wrong with a car installation. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/pxAT8d), Twitter/X (https://bby.me/51Wcoz), or Instagram (https://bby.me/gPWTR1), and mention your Google review, 212685.

About Best Buy Florence

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