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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2089 reviews)
susan f
August 26, 2025
5 out of 5
Good experience
American P
August 25, 2025
1 out of 5
Well walked in to buy a tablet and accessories and was highly disappointed. I was told I couldn't look a tablet because they didn't have a display model and would have one available several days from now. Well I don't have several days worth of time to go back and forth until they have a display model. So I will spend my $500.00 somewhere else. Great job Florence Best Buy keep up the great work.
So got a generic answer back. They said sorry we try to keep in stock. Well Best Buy it was in stock but the employee wouldn't bring me one. So what is the excuse now. Let me guess I'm sorry but we don't keep good employees at our stores and we would love to help you in the future.
You have the item a few of them actually but the employee would rather play on his phone and talk about a display they didn't have instead of bringing me the item I told him I was there to purchase.
Response from Best Buy
August 25, 2025
Hello.
Thanks for sharing your experience with us here on Google. We know how important it is to have the items you want in stock. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number #34844.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason
BryceTheBoss
August 21, 2025
5 out of 5
Had my iBUYPOWER pc for over 4 years now and still rocking with it today, absolutely love and recommend this gaming pc. I am able to play all of my games freely and no issues with the pc at all and have not had to replace anything to this very day. Lighting still functions properly on all the components that have lighting and very long-lasting pc. Dissipates heat greatly and all fans function properly as well! If you need a gaming pc, this is the place! Not a bad price for a great quality gaming pc as well and is budget friendly if you want a well functioning gaming pc
Patricia C
August 18, 2025
5 out of 5
Ordered an air conditioner online and used curb side pick up, within an hour it was ready and I waited less than 5 minutes once I got there.