Best Buy Greenville

These guys are very polite. They all seem to be knowledgeable and professional. They are 100% Transparent and up front with their customers.

Excellent care

Excelente

The open box, good condition laptop that I bought had no charger. Good condition, according to the website, may be missing "non-essential accessories". How is the thing you need to power the laptop non-essential? Their own condition sticker says "microscratches and residue". It says nothing about missing the charger. I drove two hours, round trip to get the thing. I wasted gas and half my day for a laptop that I can't use until I buy a charger for it. Forget trying to call them and talk to someone about it too. When you call, you will be transferred to India where they will tell you they can't connect you to the store. All you'll get from them is "if you had a charger, it would power on and work just fine. Thus, it is in good condition". Worthless. I won't buy from Best Buy again. Just wanted to add an update because of their reply. I contacted their "team" on social media and their response, from India, was exactly what I expected. They told me open box items are sold as-is. They could not offer a refund, no returns, there is basically nothing we can do. Have a good day!