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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5329 reviews)
Madison S
July 07, 2026
1 out of 5
Had to make a return on an item that was purchased in store as a gift but needed to be returned. Manager Daniels was rude, unhelpful and made the whole process a nightmare. Ended up forcing me to purchase a membership for $30 to make a RETURN. When asked to clarify on the situation he just responded "what did I just say?" - Wow. Will not be giving our business to Best Buy again. This man has no business working in customer service as he clearly has no social skills or desire to even speak to another human being.
Response from Best Buy
July 07, 2026
Hello, Madison,
Thank you for leaving a review. This is far from the experience we want our customers to have when interacting with our employees. I can understand expecting friendly and courteous service and to be provided with accurate information on our return policy.
Please send us a private message on social media if you would like us to look into this closer. We would be happy to help on any of the following platforms: Facebook (https://bby.me/MwAARM), Twitter/X (https://bby.me/DjONCS), or Instagram (https://bby.me/i1kFkL).
Please be sure to mention the phrase “Google review #184061”.
Melissa H
July 05, 2026
5 out of 5
I asked for help and was escorted to exactly where I needed to be. Bought the item I needed thanks to Leonidas.
Jesus C
July 05, 2026
5 out of 5
Highly recommend
Bennae F
July 01, 2026
4 out of 5
Great buys... Must have for electronic needs.