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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5431 reviews)
SlubzTheSane
November 08, 2026
5 out of 5
Kevin was really helpful
Richard G
November 08, 2026
5 out of 5
Went in for an S24 Otterbox and came out with one, and the phone survived an encounter with a F350!
avery m
November 07, 2026
1 out of 5
Had an appointment at 6:40 pm to get my screen fixed. They called me in the morning asking if I could come earlier. I rearranged my whole schedule and got there at 6 pm as they requested. Just for them to tell me that they couldn't fix my phone because they did too many iPhones that day. Very disappointed, I live over an hour and a half away. 3 hours of driving for nothing. Will never be returning to this location, didn't even have the decency to contact me prior to my appointment to let me know!
Response from Best Buy
November 07, 2026
Hi, Avery,
Thank you for reaching out and sharing details of your experience. This is far from the experience we intend to provide for our customers. We strive to provide a quality experience for customers seeking resolutions in-store. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
Please reach out to us in a private message on our socials:
Facebook (https://bby.me/CnhZQU)
Twitter/X (https://bby.me/F4uDG6)
Instagram (https://bby.me/2wk9D4)
Please mention your review #250931, so we can further assist you.
Brandon L
November 07, 2026
4 out of 5
Glad they still exist