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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5422 reviews)
Michael E
November 02, 2026
1 out of 5
Worked all morning talking to chat bots trying to schedule service …this place sucks big time
Response from Best Buy
November 02, 2026
Hello, Michael,
We can understand the importance of an easy and accessible way to schedule services, especially when needing installs or repairs. Having to spend an extended amount of time trying to schedule a service can understandably cause frustration.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/Zx1Buv)
Twitter/X ( https://bby.me/0vwmLg)
Instagram ( https://bby.me/NFqO8P)
Please be sure to mention your review, #247253.
Brian M
October 30, 2026
5 out of 5
I used Best Buy (Geek Squad) to install a new dash cam in my car. Daniel did a very professional job, and the installation was seamless, with no visible wires. After the relatively quick installation, he also took the time to walk me through the dash cam’s features and functions. I would highly recommend Geek Squad and specifically Daniel for dash cam installation.
lakisha p
October 29, 2026
5 out of 5
Came in to purchase a Xbox not sure of the model for our yearly give away. The staff was exceptionally knowledgeable and friendly
J W
October 25, 2026
3 out of 5
Neat place to look around and check out tech. Lots of variety. Large screens, iphone duo, legos, gaming equipment, a large selection of kitchen appliances, etc. Some sales associates were using inappropriate language. Store was a bit cluttered with boxes in some aisles and on the edges of display areas.
Response from Best Buy
October 25, 2026
Hell J,
Thank you for sharing your feedback. We appreciate you taking the time to let us know about both the positive and negative aspects of your visit. We're glad to hear you enjoyed browsing the selection and variety of technology available in the store. At the same time, we understand your concerns regarding the language used by some associates and the overall appearance of the sales floor. We can certainly see how hearing inappropriate language and encountering cluttered aisles or display areas would detract from the shopping experience. We'd like to see if we can help in any way. Please reach out to us at one of the links below and mention #243412 privately.
• Facebook (https://bby.me/vddnx1)
• Twitter/X (https://bby.me/hIlJPp)
• Instagram (https://bby.me/aKuuPN)