Went to get a Best Buy brand thin 4K over the air antenna for my TV advertised for $19.99. They had plenty in stock surrounded by expensive ones. This antenna is awesome. Gave me all the local channels plus more, and only two 5 minutes to install. Staff at this store is super helpful. Just moved to Greenville so it was my first time at this store and it was a great, friendly experience.
Ordered an Apple Watch . Paid extra to have it delivered in time for graduation party. This store uses a service called Roadie. The Roadie deliverer dropped off chicken feed instead of the Apple Watch! Wish I was joking. Now I have to return the chicken feed to a Best Buy store. I can't get a new watch when I return the feed... because AI prompts trying to solve "placed an order"...this replacement is not same day...a new Roadie delivery hopefully will deliver an Apple Watch by tomorrow. Beyond Frustrating!
Response from Best Buy
May 11, 2026
Hello there, Sarah!
It absolutely makes sense to expect professional support in this sort of situation with an order. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #151146" for reference. You can locate us here:
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https://bby.me/V4ntFZ
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Cheap and variety of gadget
Went to buy a new TV. Knew what I wanted, sales guy told me it would not fit in my vehicle. I told him it should, he got very cocky and told me I'm wrong and it definitely will not fit, he continued to mumble saying no returns when you break it trying to fit it in car. Then sales guy was laughing to his other customers and coworkers saying he knows it won't fit. TV did fit by the way, LOL. Seemed very unprofessional to me.
Response from Best Buy
May 08, 2026
HI Cory,
Thanks for reaching out. We appreciate you sharing this interaction with us. It's our goal to provide an excellent customer experience, and your feedback is valuable in continuing those efforts.
To formally document your concerns, feel free to reach out to us on any of our social media links below. In your details, be sure to include your Google review 150122.
Facebook: https://bby.me/E7nzvk
Instagram: https://bby.me/RG9KVP
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