Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5164 reviews)
Keisha M
January 13, 2026
4 out of 5
I took my daughter to get her laptop repaired. Agents were pleasant, but were unable to help us (not their fault-had to go through HP). Checked out some computers and the sales associate was pleasant & helped as much as possible with questions. .
RAFAEL T
January 12, 2026
4 out of 5
No me gustó mucho el servicio apesar de tener mucha gente batalle pa q hubiera quien me ayudara, hay muchos productos q no pude obtener infomercion. Y por tanto no compré.
Spicy C
January 12, 2026
2 out of 5
You would think on Christmas eve someone would be willing to assist customers with last minute gifts... not the case... the young teenager pointed where to go.. had to chase someone down to get what I needed... smh... good help is hard to find 😕
Josh A
January 11, 2026
1 out of 5
Dry chicken, stale fries, lazy service and they forgot half my order.