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Frequently Asked Questions About Best Buy Greenville

How do I check product availability at the Greenville Best Buy?
How do I check my order status?
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greenville stores’ holiday hours?

Recent Reviews

4.1
(5269 reviews)
Stacey T
May 19, 2026
5 out of 5
Excellent customer service
Rob R
May 19, 2026
5 out of 5
What I wanted wasn't in stock but an employee helped to find one and ordered it for delivery to my home.
Craig A
May 18, 2026
1 out of 5
This was such a waste of time. Usually a Best Buy fan but my experience here, specifically with the Geek Squad kiosk located inside the store, was NOT impressive. Made an appointment online, and talked to a tech via a followup phone call and confirmed price and availability for my phone to be dropped off and the battery to be replaced. Waited in line for 5 to 10 minutes first, before spending 30 minutes while the tech attempted to check my phone in. After staring at his screen and discussing my phone, an iPhone 13-- nothing exotic in my mind--for those 30 minutes, they came to the conclusion that they could not in fact replace my battery. Not sure why this wasn't made clear to me prior to me driving 45 minutes to get there, and waiting in line, and at the desk for another 30 plus. Just a waste of time that feels like it could have been avoided.
John D
May 16, 2026
5 out of 5
Needed my phone checked out for a possible hack the Geek Squad checked it out found a couple of minor things cleaned up immediately appreciate the quick response and help

About Best Buy Greenville

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