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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5374 reviews)
Matthew K
September 06, 2026
5 out of 5
I do not normally write reviews, but I had to take the time to shout out Kevin and Noah. I had ordered a 70" TV online to be picked up at the store. When we got the tv out to my car, the TV just barely wouldn't fit into my vehicle. This started a long process where Kevin and Noah both went way above and beyond to get me taken care of. Not only did they help me out in a really unique situation, they also made sure everyone in the busy checkout area was seen to WHILE they were actively helping me. That kind of efficiency and customer service is so rare. These guys are absolute rock stars and the store is fortunate to have them! This experience is why I'll be coming back to this store, and I know many other people likely also feel the same way after working with these guys.
Tonjalyn R
September 04, 2026
5 out of 5
Great salesperson helped with Laptop purchase
A.J. S
September 03, 2026
2 out of 5
I love Best Buy, but come on this location needs more employees, or better employees. Deliveries not showing up when stated and then customer service not having connection to any of those services for appliances bought in store. Very odd
Ignacio E
August 30, 2026
2 out of 5
Went in to get a case for the latest iPhones. To my surprise(not really) the selection they had was terrible! Walmart has more selection of cases than these guys. They had mostly generic simple clear cases but not much of anything. They shifted the entire showroom and changed the layout of items and it is beyond confusing. they had phone cases scattered everywhere but in random assortment and lots of empty shelves. Sad that a once great electronic store in much less technological time 15-20 years ago was superior compared to today. It is so bare bone in todays time...
Response from Best Buy
August 31, 2026
Hello, Ignacio,
Thank you for reaching out to us with your feedback. Find the perfect phone case for your iPhone should be easy, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/sL8pYX), Twitter/X (https://bby.me/ANDYb0), or Instagram (https://bby.me/gXH3Jb). Please reference Google Review, #215803.