Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5338 reviews)
Kristen
July 19, 2026
1 out of 5
Check all of your receipts some blond teenager charged me an extra 10 dollars without authorization for some teen tech donation now I have to go back and argue with management about some stupidity please check all recipes or just dont go here
Tatiana R
July 19, 2026
5 out of 5
Loved our experience here! We just moved from Nashville and needed a new Tv. Cole helped us find the perfect one and helped us limit down our options, while also staying within our budget. He was awesome!
Lando
July 14, 2026
4 out of 5
It looks like they are just remodeling some of the store but still had most of the store normal with plenty of displays as usual.
KB
July 14, 2026
5 out of 5
I went to help my parents pick out a new TV. My stepdad still has speech issues from the stroke he had last Nov and Mom is in a wheelchair now. I kept up with the BB employee and helped them pick out the best TV for the best price they wanted. The employee was very helpful and would explain anything my parents had questions about.