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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4960 reviews)
Miriam A
May 29, 2025
1 out of 5
Manny in Greenville SC GEEK SQUAD was very professional but the system is broken. We spent over a 1000 dollars on a security camera. Installation was supposed to be set up in 24/ 48 hours it’s been 2weeks and no calls. I keep getting the runaround. I’ve called numerous times have been assured our case was escalated but no calls come in! Wish everywhere done through geek squad which is terrific especially Manny
Jeff S
May 26, 2025
5 out of 5
Andrew Parent was my sales rep, great guy,, helped making the decision on which laptop to go with an enjoyable experience. I’m now the proud owner of a new HP Omnibook! Thanks Andrew!
Travis H
May 16, 2025
1 out of 5
I waited over 40 min for someone to help me at the drone case. I asked two employees for help. While waiting for help, I just bought it off of Amazon. Nobody ended up coming to open the case.
Eric K
May 16, 2025
1 out of 5
I purchased a Samsung dryer from Best Buy that I’m certain is absolutely fantastic. Unfortunately I wouldn’t know for sure because Best Buy is great about taking your money for an appliance but terrible about, you know, getting the actual appliance to you. They give you a date and time for delivery when you check out, but on the big day don’t get too excited because it may not be on the truck. The truck may never arrive. For all I know, the truck may not even exist. One of those enigmas, like a Yeti. Running around the snowy mountains with no actual proof of existence. After five calls to Yeti’s customer service team where I was assured the appliance was on the truck, the sixth call yielded the truth: the dryer was never on the truck and wouldn’t be delivered. Probably stuck in a snowdrift!
Ordered from a local appliance company who delivered the next day.
Best Buyer beware! No one at Best Buy cares if you receive your appliance, so pray to the delivery gods or pick it up yourself. Unfortunately I can only rate one star instead of the negative one million stars Best Buy deserves.
Tl;dr: Best Buy is terrible