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Frequently Asked Questions About Best Buy Greenville

How do I check product availability at the Greenville Best Buy?
How do I check my order status?
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greenville stores’ holiday hours?

Recent Reviews

4.1
(5425 reviews)
Jonathan C
November 05, 2026
1 out of 5
Waited outside for 30 min in the rain( which I was not expecting as I just got off work) to get the 40th zelda anniversary switch, 2 was not told I needed a ticket to be able to purchase one until I got the the register area and was told I can’t purchase anything because I didn’t have a ticket of which was never mentioned the entire time I was in line or when I had called the previous day because of this I’m angry but more sad than anything. I had not been able to get the console until now, and I wanted to get a special version to commemorate finally being able to get a switch 2 but instead, poor communication of the staff, in the miss handled first come first serve has devastated me, as a majority of the people in line are probably scalpers except a select few and now if I want one I will have to spend 800 which I will never do. I don’t think I should ever shop at this location if the staff can’t do their jobs properly and with proper communication. I’ll have to hope tomorrow before I head into work they still have one console but I’m not hopeful.
Keith T
November 03, 2026
5 out of 5
Bought META glasses. Our rep was very knowledgeable on the product.
Michael E
November 02, 2026
1 out of 5
Worked all morning talking to chat bots trying to schedule service …this place sucks big time
Response from Best Buy
November 02, 2026
Hello, Michael, We can understand the importance of an easy and accessible way to schedule services, especially when needing installs or repairs. Having to spend an extended amount of time trying to schedule a service can understandably cause frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms: Facebook ( https://bby.me/Zx1Buv) Twitter/X ( https://bby.me/0vwmLg) Instagram ( https://bby.me/NFqO8P) Please be sure to mention your review, #247253.
Brian M
October 30, 2026
5 out of 5
I used Best Buy (Geek Squad) to install a new dash cam in my car. Daniel did a very professional job, and the installation was seamless, with no visible wires. After the relatively quick installation, he also took the time to walk me through the dash cam’s features and functions. I would highly recommend Geek Squad and specifically Daniel for dash cam installation.

About Best Buy Greenville

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