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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5105 reviews)
April A
December 05, 2025
3 out of 5
Everything I needed from there I am going to have to get online
Zach
December 04, 2025
3 out of 5
I love Best Buy. This location is a newer layout. It looks clean and organized. I just want to say my experience today was disappointing. I love taking my time to explore the new products and see what deals I can find on anything I may need. While walking around looking at prices and exploring new products I kept being distracted. Lots of workers asking if I needed help. This can be nice but I kept saying I’m fine just looking. I overheard some workers saying profanity and some not so professional conduct. One associates came by asking me if I needed help 3 times and came within a foot of me. I almost felt assaulted. And one worker made a political statement. I’m just trying to have fun exploring new items and maybe get a good deal on a purchase. But I eventually left without buying anything because I felt disrespected and didn’t want to support their bad choices. I’ll probably be back but please be respectful of your customers. Thank you.
Response from Best Buy
December 04, 2025
Hi there, Zach,
Thank you for leaving a review. This is far from the experience we want our customers to have when shopping with us. I can understand wanting a welcoming shopping environment.
If you require additional support on this, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/6zircw), Twitter/X (https://bby.me/wuq6xy), or Instagram (https://bby.me/sr15jo).
Please mention the phrase “Google review #81638” when reaching out.
Amy C
December 02, 2025
5 out of 5
Customer service is top notch.
Andres P
December 01, 2025
5 out of 5
Best Buy, very cool experience on Black Friday and Cyber Monday we had the same customer service gentleman, his name is Brandon. He went far and beyond helping my girlfriend find the best options, he dedicated ours of his time trying to fix technical issues for us as we were trying different products that aligned with our phones technologies.
He helped me find the right computer after many comparisons and choices, we were happy after our shopping and Brandon helped us saved more money than expected.
Awesome service! 💪💪💪