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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5136 reviews)
Elaine G
December 21, 2025
5 out of 5
Friendly salesperson. Good assortment to choose from.
Anthony W
December 20, 2025
5 out of 5
💯 WATTS ABSOLUTELY SUPERSTARS
J. D
December 20, 2025
5 out of 5
On store shopping and online purchase pickup, super easy.
Jarvis G
December 18, 2025
1 out of 5
I came to this Best Buy to have an iPad added to my AT&T account, and the experience was extremely disappointing. I stood waiting for over 20 minutes just to be acknowledged. When I finally spoke to someone, I was repeatedly told “hold on” with no follow-up or sense of urgency.
At one point, I overheard one associate tell another that they weren’t going to help me, which was both unprofessional and uncomfortable. What made it worse was watching multiple customers who arrived after me receive service while I continued to wait with no explanation.
In the end, I walked out without getting the iPad added to my account, meaning my visit was a complete waste of time. I don’t want to believe that my skin color played a role in the lack of service, but after observing how the situation unfolded, it’s hard to ignore what I experienced.
Overall, this was not a good experience at all, and it left me feeling disrespected and overlooked. I expect better customer service and professionalism from a store like Best Buy.
Response from Best Buy
December 18, 2025
Hello there, Jarvis!
We can definitely understand the desire for friendly professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #90653 in your message. You can find us here:
Facebook (https://bby.me/02ds3h)
Twitter/X (https://bby.me/2fia28)
Instagram (https://bby.me/gmw7o8).