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Frequently Asked Questions About Best Buy Greenville

How do I check product availability at the Greenville Best Buy?
How do I check my order status?
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greenville stores’ holiday hours?

Recent Reviews

4.1
(5365 reviews)
Nolan M
August 22, 2026
5 out of 5
Great place. Helpful folk.
G
August 21, 2026
1 out of 5
Stay away from tcl tv! Not 8 months old and you get is a blank screen when you turn on the tv! It’s an ongoing problem for a while? TCL customer service is terrible! And Best Buy is not much better for selling these items and not offering better service on defective items they sell!
Response from Best Buy
August 21, 2026
Hello, Thank you for taking the time to leave a review. It can be frustrating when a newer product becomes defective, so we understand wanting assistance with this. TCL does not have a contract with Best Buy to take care of their manufacturing warranty, so customers without Best Buy Protection or Geek Squad Protection would need to contact TCL for their repair options. If you are in need of assistance getting in touch with the manufacturer or would like to formally document your review, please send us a message on social media. Please include Google Review 207622 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Sean L
August 20, 2026
1 out of 5
Bought a IPhone from an AT&T representative in Greenville South Carolina. I had an existing AT&T plan I was grandfathered into from a previous employer. He said by switching to a new plan it would be cheaper. It was a 100% lie. I can no longer get my plan back and I'm now being charged $60+ per month more. The person I dealt with will tell you anything to make a sale. Let this serve as a warning to never purchase through an AT&T representative at Best Buy.
Response from Best Buy
August 20, 2026
Hello, Thank you for your review. It can be frustrating when a plan change causes a price increase, so we understand your frustrations with this experience. If you'd like assistance or to formally document your review, plesae send a private message on social media. Please include Google Review 206753 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Jody W
August 20, 2026
5 out of 5
Great salesperson. Answered all my questions and helped me find everything I needed.

About Best Buy Greenville

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