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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5271 reviews)
Cheyenne M
May 21, 2026
5 out of 5
We went in looking for a camera and AirTags and Adrien was such an amazing help as well as the sales manager. They didn’t have what we needed but were doing every thing possible to accommodate it us. 5 star just for the employees alone
Othman A
May 20, 2026
1 out of 5
“I had an extremely disappointing experience with Best Buy. After waiting a whole month for my order, which included a stove, fridge, microwave, and dish set, I was informed at the scheduled pickup that the entire order was canceled without any prior notice. The staff couldn’t explain why, and even after speaking with supervisors and customer support, no one gave a reason. I had already paid, and the delay was unacceptable. I would not recommend this service to anyone.”
Response from Best Buy
May 20, 2026
Hi there,
Thank you for your review. Waiting such an extensive time for your order only to be told the order was cancelled without prior notice is never the kind of experience we want our customers to have. We understand your frustration here. We would appreciate the opportunity to follow up and ensure this is documented and addressed.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/UcmUWI)
- Twitter/X (https://bby.me/CymVq2)
- Instagram (https://bby.me/Lu6MbD)
When reaching out, please reference your Google Review 154915.
Stacey T
May 19, 2026
5 out of 5
Excellent customer service
Rob R
May 19, 2026
5 out of 5
What I wanted wasn't in stock but an employee helped to find one and ordered it for delivery to my home.