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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5275 reviews)
Chad C
May 28, 2026
1 out of 5
Buyer beware.This is the most unprofessional business I have dealt with.I bought a $700 Apple Watch that was delivered in an empty box.I went into the store and they would not even talk to me about it. I called corporate and the customer service line multiple times. I was told that a replacement would be sent and that everything was good.I never received the watch and they canceled it. I called back and was told that they were sorry and that my Best Buy card would be refunded in a few working days. I received an email A few days later and they said it was denied again after telling me the claim was approved. Customer service and corporate are in another country and they barely speak English.How can you be corporate and not speak English in America?I have been a loyal customer for 15 years and spend thousands of dollars here.I canceled my account and will never spend another penny here.This company will be the next to file bankruptcy because of poor customer service.
Response from Best Buy
May 28, 2026
Thanks for sharing your experience with us. We're concerned to hear about this situation with your Apple Watch order and the trouble you've had getting help. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/mAYylD), Twitter/X (https://bby.me/uZdiAf), or Instagram (https://bby.me/PqpOs7) and mention your "Google review #158358," we'll be happy to look into this with you.
Madison
May 23, 2026
5 out of 5
Just ask for Marissa! Amazing sales rep & person. Thanks for helping us with our new washer & dryer!!
Leah P
May 21, 2026
5 out of 5
The importance of brick and mortar stores has become glaringly apparent as Amazon has thrown customer service in the trash these past few years. I'm glad that best buy has been able to survive long enough for me to realize that. I will never buy an electronic device from anywhere else as long as you keep actual humans in the store.
Cheyenne M
May 21, 2026
5 out of 5
We went in looking for a camera and AirTags and Adrien was such an amazing help as well as the sales manager. They didn’t have what we needed but were doing every thing possible to accommodate it us. 5 star just for the employees alone