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Meta Lab @ Best Buy
New in-store experience gives Best Buy customers a hands-on way to explore Meta's full product lineup through interactive demos and displays, personalized fittings and more. Learn More
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5409 reviews)
Taven T
October 17, 2026
5 out of 5
They have what I need most of the time, and displays are always ready and operational. Plus, the checkout is pretty good, as is the customer service.
John
October 13, 2026
5 out of 5
Best buy staff are always awesome, they are always there to help you out with whatever you need and if you're there wondering what to buy what to get they will be there to listen to you and help you through getting the right accessories you need. Thank you
Savalas A
October 10, 2026
5 out of 5
My one stop tech place. The order to pickup in sore is my preferred option. I’m notified when it’s ready to be picked up. And Geek Squad is excellent very helpful. I highly recommend becoming a Best-buy total member like myself
MCW 3
October 10, 2026
2 out of 5
I asked for help making sure my phone would connect via mobile hotspot with my phone. They said we don't do that here and sold me a cord that won't work with my phone and the tv . I'll be taking the tv back. I've had great service from other best buys. I'm sorry I interrupted the employees from blasting music over the tower speakers. I thought it was going to be a great experience but it wasn't any better than Walmart. The employees made me feel like I put them out and all I wanted was a tv that would work with my phone. I guess I'll be going back there to take them back their TV. I'll never go in there and buy anything again