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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5087 reviews)
Kristy R
November 21, 2025
1 out of 5
I wanted to give no stars but I had to do something..I made my very first purchase on nov.16th and then it was canceled bc the shipper couldn't find the package apparently, so at replacement was sent out to be delievered on Nov 21 , and now it was delayed so basically the same thing is happening for the second time, so now it's just a really bad waiting game to see if it arrives, and I ordered the product from affirm so they got paid..but i lose all..it's very disappointing but this was my first and will most definitely be my last! I will not shop here again!
Response from Best Buy
November 21, 2025
Kristy,
It's frustrating when a package does not arrive when expected. We imagine how frustrating this can be and would like to offer any support that we can. To do so, please send a private message that includes the phrase "Google Review 72451" to Facebook (https://bby.me/x8s7ra), Twitter/X (https://bby.me/atdihe), or Instagram (https://bby.me/z9y7qm).
Julianna B
November 20, 2025
5 out of 5
Kyle in cameras was soooo helpful!!!! Life saver
Rob J
November 18, 2025
5 out of 5
How can you not enjoy a store full of cool electronics! They also have kitchen stuff - great gifts for the wife!
Love M
November 17, 2025
1 out of 5
Received a damaged product called online support they told me to take it into the store to have them exchange it, I did and was treated rudely by Sam or whatever his name is and the rude teenagers in the store! They wanted me to spend $500 for a replacement the product was thrown in a box and received in a busted open box!! I do t buy new I buy refurbished owned and open box and while I know they will have imperfections usually they aren’t so obvious and even if they are the product always worked this one doesn’t work!!!asked for someone over the “manager” supposedly there is no one!!! I was willing to take another refurbished product or open box but I shouldn’t have to pay for damaged goods that I received damaged! Workers were also recording me on their phones without my permission!!! Just wait til you hear from my attorney!!!!