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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4996 reviews)
Jonathan R
July 29, 2025
1 out of 5
Will definitely not be back to the store. Went in with my mom today who wanted to buy the 2025 moto razr. Told the employee we wanted that particular phone and he proceeded to tell us about how it's a bad phone and how we shouldn't get it but instead should buy the Samsung flip. We didn't ask for his opinion or about the more expensive phone. We knew what we wanted and should have been sold that phone. Won't be back.
bobe j
July 28, 2025
1 out of 5
I don't feel any customer should be made to feel pressured. I was assisted by Andrew a cashier. I told Andrew several times no I didn't want to do a soft credit. He didn't tell me that it was for a credit card. I assumed it was after he asked for my I.D and to update my address and everything. And that I would receive 10% off. I said to him no several times over. He kept insisting that I didn't understand I looked to the side and asked the cashier if I could just make the purchase she was speakless l could hardly believe it myself. Although I did Thank Andrew for his willingness to help. But please accept no when someone says No it is a bad feeling to come into a store and associate makes you feel Pressured just to shop Something isn't good. Please address this as I love Best Buy and their products. And would like to continue shopping there, but not under Pressured.
Response from Best Buy
July 28, 2025
Hello.
Thanks for reaching out. To feel pressured is very concerning, and I understand your feelings here. This is not how we would like our customers to feel when doing business with us.
We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/pf8mzm), Twitter/X (https://bby.me/l18xhq), or Instagram (https://bby.me/04avow). When you message us, please include your full name, phone number, email, and a copy of your Google review number #21765.
Best,
^Allison
William S
July 25, 2025
5 out of 5
Got in. Got mouse. Got out.
Omar N
July 24, 2025
5 out of 5
Always the best selection on TVs and prices match costco and samsclub with a better warranty and service if you are part of the best buy members club!!!