Best Buy Greenville

Had an appointment at 6:40 pm to get my screen fixed. They called me in the morning asking if I could come earlier. I rearranged my whole schedule and got there at 6 pm as they requested. Just for them to tell me that they couldn't fix my phone because they did too many iPhones that day. Very disappointed, I live over an hour and a half away. 3 hours of driving for nothing. Will never be returning to this location, didn't even have the decency to contact me prior to my appointment to let me know!

Glad they still exist

Waited outside for 30 min in the rain( which I was not expecting as I just got off work) to get the 40th zelda anniversary switch, 2 was not told I needed a ticket to be able to purchase one until I got the the register area and was told I can’t purchase anything because I didn’t have a ticket of which was never mentioned the entire time I was in line or when I had called the previous day because of this I’m angry but more sad than anything. I had not been able to get the console until now, and I wanted to get a special version to commemorate finally being able to get a switch 2 but instead, poor communication of the staff, in the miss handled first come first serve has devastated me, as a majority of the people in line are probably scalpers except a select few and now if I want one I will have to spend 800 which I will never do. I don’t think I should ever shop at this location if the staff can’t do their jobs properly and with proper communication. I’ll have to hope tomorrow before I head into work they still have one console but I’m not hopeful.

Bought META glasses. Our rep was very knowledgeable on the product.