Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5039 reviews)
William W
September 09, 2025
5 out of 5
Looked at some 98 inch Sony, sound bar set up and checked out a HP 16' screen laptop and a desktop computer. The guys in both departments showed and explained to me the specifics on what would work for me from the information I gave them. I learned alot 💯. I was satisfied completely. Want to say thanks fellas
jaspwagner
September 07, 2025
1 out of 5
Inept and rude staff. You can find them holding the walls up while they are in their phones.
Response from Best Buy
September 07, 2025
Hey there.
We definitely want our employees to be doing more than just holding up the walls. If you still need some help please reach out to us on one of the social media platforms listed below. Please include your Google Review #40658.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy