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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5269 reviews)
Stacey T
May 19, 2026
5 out of 5
Excellent customer service
Rob R
May 19, 2026
5 out of 5
What I wanted wasn't in stock but an employee helped to find one and ordered it for delivery to my home.
Craig A
May 18, 2026
1 out of 5
This was such a waste of time. Usually a Best Buy fan but my experience here, specifically with the Geek Squad kiosk located inside the store, was NOT impressive. Made an appointment online, and talked to a tech via a followup phone call and confirmed price and availability for my phone to be dropped off and the battery to be replaced. Waited in line for 5 to 10 minutes first, before spending 30 minutes while the tech attempted to check my phone in. After staring at his screen and discussing my phone, an iPhone 13-- nothing exotic in my mind--for those 30 minutes, they came to the conclusion that they could not in fact replace my battery. Not sure why this wasn't made clear to me prior to me driving 45 minutes to get there, and waiting in line, and at the desk for another 30 plus. Just a waste of time that feels like it could have been avoided.
John D
May 16, 2026
5 out of 5
Needed my phone checked out for a possible hack the Geek Squad checked it out found a couple of minor things cleaned up immediately appreciate the quick response and help