Stephanie G
January 22, 2026
DO NOT SHOP HERE. Horrible return policy! 15 days or only offer store credit. Even if it’s only a day or two, the manager CeCe, said she couldn’t do anything since I wasn’t a plus member. Another company who only treats customers well if they pay extra!. Will never return to this store
“Delivered” a $1000 pc without a signature required (who does that??!?? ) and it’s nowhere to be found. Told me a refund was processing then said I wont get a refund or replacement days later. Now I have to file a police report which could take months. This is absolutely ridiculous and ill never shop with bestbuy again
Staff was friendly and helpful.