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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5219 reviews)
Pat M
March 17, 2026
2 out of 5
This is really a review of Geek Squad not so much the store . As far as my in store purchase went , no complaints . My sales person had lots of info, answered my questions and gave recommendations.
However that’s the end of the good part . Geek Squad came to hang my 2 new TV’s . Made errors on both and I now have extra holes in 2 walls in different rooms.
Worst part is the installer apologized and told me that Best Buy would contact me within a few hours to begin the process of fixing my walls.
Quite the opposite happened. Installers left and I never heard from Best Buy or the installer again.
The installer even offered to come back on his own time w material and fix it, that’s how bad this was.
Geek Squad ghosted me .
Response from Best Buy
March 17, 2026
Hello Pat,
Thank you for your review. This is certainly not the kind of experience we want our customers to have. We understand the disappointment you are feeling here with the damage to your walls from your TV installation. We'd like the opportunity to follow up and ensure this gets taken care of and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/1Q4gFY)
- Twitter/X (https://bby.me/GukaYD)
- Instagram (https://bby.me/dxdVaQ)
When reaching out, please reference your Google Review 130360.
Austin J
March 16, 2026
4 out of 5
Only 4 cause the case is ordered for my new phone showed in store, then was out of stock on arrival after purchase. Fantastic help looking for another in stock.
william C
March 16, 2026
4 out of 5
Good service. Fast in and out.
Christopher B
March 16, 2026
3 out of 5
It's ok