Bridget H
December 13, 2025
I purchased a laptop by HP
Messed the order up multiple times . Wouldn't do much .wasted time. Customer suppor via phone and messenger is the worse.
Response from Best Buy
December 12, 2025
Good Evening,
We understand how you are feeling after having issues with your recent order. We would be happy to connect with you and review these concerns further with you. Please start by sending us a private message on social media, so we can better assist you.
- Facebook (https://bby.me/sfej51)
- Twitter/X (https://bby.me/b7wmaw)
- Instagram (https://bby.me/7tfpd4)
Zachery C
December 12, 2025
Worst experience, go anywhere but here. Amazon, lowes.... anywhere. Customer service is useless . Wasted so much time driving . Hours . No concern or care for the Customer. All at the customers expense. Messed our order up 4 times .... cant believe we gave them that many opportunities.
Response from Best Buy
December 12, 2025
Hi, Zachary,
We appreciate you taking the time to share this review here, althought we hate hearing it is due to a negative experience. We would like to learn more in order to see how we can help.
To get started, please send us a message on Facebook (https://bby.me/44z0fc), Twitter/X (https://bby.me/jmqxk2), or Instagram (https://bby.me/fdqlgw). Please also include a note stating you are reaching out from a Google review by including this reference number: #86905. We look forward to hearing from you!
Nightmare, ruined a family moment , wasted hoursssssss of time . Go to Walmart or order from Amazon......
Response from Best Buy
December 12, 2025
Hello, thank you for sharing your review with us. Can you please reach out to us on Facebook (https://bby.me/fcn46y), Twitter/X (https://bby.me/uwqq4d), or Instagram (https://bby.me/b6gafr) with more information about your experience? Please begin your message with "This is regarding my Google Review #86908".