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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4974 reviews)
Kyle C
July 01, 2025
1 out of 5
They sold an open box sound bar as excellent (which Best Buy website list as not missing any items). It was missing the remote. They would not give me the remote or the money difference from excellent to good, even though corporate best buy said they should. Manager claims they are not a corporate store so they make there own rules and definition on what an open box is. They are just liars, I have spent a lot of money here, I will not spend another dime at Best Buy. You can not trust this location to act in good faith or honor their own policy’s. Terrible. Also was told it was a floor model, but they left a customers name and address from the packing slip on the box. Way to protect your customers privacy information!
Daniel W
June 30, 2025
5 out of 5
My phone issue was fixed quickly.
Taylor P
June 27, 2025
1 out of 5
I came to get an online pickup. The girl at the counter, Ray, was very unprofessional. You could tell she hated her job. My husband asked her a question, she looked at him like an idiot, answered in 2 words and said good day. I know she’s a teenager and this might be her first job but if she’s like this everyday she needs to be let go. I will not be shopping in store at this location again, if I shop at Best Buy every again.
Nathaniel H
June 21, 2025
5 out of 5
Best buy was great got some sweet ring cameras