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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5044 reviews)
Jennifer N
September 21, 2025
5 out of 5
The customer support specialists are so friendly. David, who installed the back up camera that I bought was fantastic. He explained things so that I could understand and installed the cameras proficiently. I will return to Best Buy because of the quality of those who work there.
Collin F
September 21, 2025
5 out of 5
Katelyn from AT&T was very knowledgeable and had great customer service skills.
David P
September 17, 2025
4 out of 5
Too many items to out of stock
Gore P
September 14, 2025
1 out of 5
You literally have to beg the workers to help you. I know what I wanted to purchase when I arrived, I just needed a worker to grab it for me. There was a group of employees just chatting, and I had to go ask them to help me. None of them helped me, and said they would send somebody over to where I needed help. Nobody ended up coming, so I walked back to the group of employees to ask for help again, and I received a bad attitude from them. I ended up leaving and ordering from a competitor online.
Response from Best Buy
September 14, 2025
Hi there,
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which we understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/2o0sut), Twitter/X (https://bby.me/uf8z8f), or Instagram (https://bby.me/bzo6mu). Please also include the Google Review reference number #43403.