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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4934 reviews)
MotoG S
March 26, 2025
5 out of 5
Great service by the Geek Squad on new dash cam and head unit.
N Y
March 26, 2025
1 out of 5
The worst place to go
Response from Best Buy
March 26, 2025
Hello,
Thank you for leaving us a review. As a consumer myself, I understand the importance of enjoying a favorable experience during a store visit. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64971354" when reaching out via social media.
Thank you,
^Ruby
Tonya L
March 15, 2025
1 out of 5
Never coming back! Told no one can sell me a phone because they only work monday-friday. Tried to call and all I get is another country and a call center. If you have to ask why this company is failing... start with customer service. People walk into a building because they want to purchase, not call other countries or listen to a "sorry, that's what it is" when it come to a retail store.
Response from Best Buy
March 15, 2025
Hi, Tonya,
Thank you for the review. We understand how not being able to purchase a phone over the weekend and not get proper assistance, is not ideal. We would like to further discuss this experience with you.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64928851" in your message. Thanks!
Regards,
^April
Kelli C
March 12, 2025
5 out of 5
This establishment excels due to its exceptional staff. Specifically, Kyle's assistance in selecting appropriate camera gear and equipment has significantly enhanced my workflow and content production over the past two years. His dedication to customer satisfaction is truly commendable and sets him apart. Furthermore, I have consistently observed a high level of commitment to customer service from all staff members. Thank you.