Associates were so very helpful in helping me pick the right electronics for my specific situation.
We were very pleased with the service at Woodruff Road location. Omar was very personable and knowledgeable. He answered all of our questions and made us feel valued and important. We would come back simply because of his service.
They sold an open box sound bar as excellent (which Best Buy website list as not missing any items). It was missing the remote. They would not give me the remote or the money difference from excellent to good, even though corporate best buy said they should. Manager claims they are not a corporate store so they make there own rules and definition on what an open box is. They are just liars, I have spent a lot of money here, I will not spend another dime at Best Buy. You can not trust this location to act in good faith or honor their own policy’s. Terrible. Also was told it was a floor model, but they left a customers name and address from the packing slip on the box. Way to protect your customers privacy information!
My phone issue was fixed quickly.