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Frequently Asked Questions About Best Buy Lexington

How do I check product availability at the Lexington Best Buy?
How do I check my order status?
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lexington stores’ holiday hours?

Recent Reviews

4.2
(1978 reviews)
Melanie R
August 19, 2025
5 out of 5
Staff was very friendly and helpful. Not only helped me pick the right printer but found the last one in the store and offered to carry it to the car for me. Excellent customer service, great sale prices!
Gina L
August 19, 2025
5 out of 5
I had a smooth, hassle‑free experience at the Lexington Best Buy—staff were friendly and knowledgeable, helped me apply discounts and locate what I needed quickly, and my in‑store pickup went off without a hitch. Highly recommend for electronics shopping with efficient service.
Ken B
August 12, 2025
1 out of 5
Waste of time. Products rarely in stock, customer service is terrible and it just feels like bunch of random crap thrown in a warehouse.
Response from Best Buy
August 12, 2025
Good Afternoon, Ken, Thank you for sharing this feedback with us. We absolutely understand how you are feeling after being unable to find the items you are looking for, while also not getting the care you needed. We would love to connect with you directly and work to better assist you. Please feel free to send us a private message via social media. Make sure you also include your Google review in your message: #28254. - Facebook (https://bby.me/64324d) - Twitter/X (https://bby.me/ajkjh4) - Instagram (https://bby.me/0dxixy)
telvin e
August 02, 2025
5 out of 5
Excellent service

About Best Buy Lexington

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