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Best Buy Lexington
5135 Sunset Blvd
Lexington, SC 29072
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
More to Explore
Frequently Asked Questions About Best Buy Lexington
How do I check product availability at the Lexington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1865 reviews)
Mary M
September 07, 2024
1 out of 5
Was scheduled yesterday for install got a text at 0655 they would be arriving between 0730-1130 never showed never called never texted again called the store said they on the way never showed now the app is telling me I need an appt. This horrible communication Best Buy some o e should have atleast reached out to say we need to reschedule.
Response from Best Buy
September 07, 2024
Hello, Mary,
Thank you for reaching out in regards to your install experience. I can understand that any delay on delivery can be difficult. Please reach out to us on any of our Social Media Profiles below with review 64169961 so that we can look into any support options we can provide.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Sincerely,
^Tommy
Marcy N
September 05, 2024
5 out of 5
We went in, shopping for headphones for my son. The selection was great. After being able to test several pairs out, he found a median priced pair of Beats he liked a lot. And because he still had money left over, he was able to get a nice pair of Samsung earbuds also. The ability to test the products before purchasing made a huge difference for him, and he was completely satisfied with his purchase.
Jan H
September 01, 2024
5 out of 5
Justin in install is Great!!! Great customer service!!! Great knowledge!!!
vance h
August 23, 2024
3 out of 5
Very hard to find help, might as well shop on line.
Response from Best Buy
August 24, 2024
Hello, Vance.
Thank you for sharing your experience with us on Google. Your feedback is important to us, and I will ensure it is reported and documented at the corporate level.
I would love to see if there is anything I can do to help you today. Can you please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64110048. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you.
- Facebook: http://facebook.com/BestBuy
- Twitter/X: http://Twitter.com/BestBuySupport
- Instagram: http://instagram.com/Bestbuy
Thank you for bringing this to our attention.
Best regards,
^Magee