Staff was very friendly and helpful. Not only helped me pick the right printer but found the last one in the store and offered to carry it to the car for me. Excellent customer service, great sale prices!
I had a smooth, hassle‑free experience at the Lexington Best Buy—staff were friendly and knowledgeable, helped me apply discounts and locate what I needed quickly, and my in‑store pickup went off without a hitch. Highly recommend for electronics shopping with efficient service.
Waste of time. Products rarely in stock, customer service is terrible and it just feels like bunch of random crap thrown in a warehouse.
Response from Best Buy
August 12, 2025
Good Afternoon, Ken,
Thank you for sharing this feedback with us. We absolutely understand how you are feeling after being unable to find the items you are looking for, while also not getting the care you needed. We would love to connect with you directly and work to better assist you. Please feel free to send us a private message via social media. Make sure you also include your Google review in your message: #28254.
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