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Frequently Asked Questions About Best Buy Lexington

How do I check product availability at the Lexington Best Buy?
How do I check my order status?
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lexington stores’ holiday hours?

Recent Reviews

4.1
(1990 reviews)
Jamel B
September 25, 2025
1 out of 5
The worst best buy to go in, the worse customer service, management is no good!!!
Response from Best Buy
September 25, 2025
Hello, Jamel, We appreciate you taking the time to leave your feedback. We are saddened to hear that our service was not as expected. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/4uenyi), Twitter/X (https://bby.me/dsp7r5), or Instagram (https://bby.me/2yocwd). Please reference Google Review #47465.
Omar P
September 21, 2025
2 out of 5
When today to buy an open box AirPod 4th generation and had a bad experience with a costumer representative.She treated me with disrespect and were directed to my the wrong.End up leaving the store with the AirPods.On the picture you can see a refurbished and open box the description are differents.
Response from Best Buy
September 21, 2025
Good Afternoon, Omar, We absolutely understand how you are feeling after not getting the assistance you needed while shopping for AirPods with us. We would love to connect with you and look further into this situation together. Please feel free to send us a private message on social media, so we can help. Don't forget to include your Google review case ID in your message: #46012. - Facebook (https://bby.me/5b1mwo) - Twitter/X (https://bby.me/5o2ejo) - Instagram (https://bby.me/2awrey)
Salina D
September 14, 2025
5 out of 5
Always extremely friendly and helpful but not pushy staff here.
Katie T
September 12, 2025
5 out of 5
Very helpful

About Best Buy Lexington

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