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Best Buy Lexington
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Lexington
How do I check product availability at the Lexington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1935 reviews)
Tamlyne C
April 02, 2025
5 out of 5
Love this store and their team! My laptop died on me this morning unexpectedly on a very busy work day. The manager helped me find a laptop to fit my needs with the help of his team. Not only did I leave with the perfect laptop but in a much better mood! They made the entire thing quick and easy while keeping it light and fun!
Kirsten M
April 01, 2025
1 out of 5
This place sucks. GEEKSQUAD SPECIFICALLY YALL SUCK. YOU HEAR ME? TRASSSHHHHHH! Why am I having to wait on something done to MY PHONE because you don’t got the right “parts” for the new model iPhones to see if it’s eligible to ship off or not? Then y’all in the back GIGGLING as i stand up front not being assisted for more than 15 minutes. THENNNN the staff genuinely sees nothing wrong with this place. Geek squad y’all are BS. The whole store is a joke.
Response from Best Buy
April 01, 2025
Hello, Kirsten,
Thank you for providing your feedback on Google. Not receiving the attention and customer service you are expecting from Geek Squad is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64995419", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Jason T
March 31, 2025
4 out of 5
Was wager to help once I tracked them down. Offer assistance before customer has to find you!
Raymond D
March 27, 2025
5 out of 5
I've been using the geek squad for years and have never been disappointed. Great service to a 5 Star, A+ Team.