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Best Buy Lexington
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Frequently Asked Questions About Best Buy Lexington
How do I check product availability at the Lexington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lexington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lexington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1907 reviews)
Stewart L
January 01, 2025
5 out of 5
We have bought several appliances here because they have what we want and their sales associates are very friendly and helpful. They don't mind answering questions or offering solutions. It really makes a difference!!!!
Leon H
December 31, 2024
5 out of 5
not from the area, came for a local pickup as there was none near me and it was 5 star service from multiple of the younger staff. not some weird forced passive aggressive squidward niceness so kudos
Sameer S
December 23, 2024
2 out of 5
Was at the computer section, and one girl kept checking on me which I did appreciate. One of friends checked out back there and I waiting while they checked out. He finished and the guy walked away... I asked if he could check out my items. He breathed through his teeth and go I'm sorry I gotta go over there and to go up front instead... I had two cables I needed to buy. If he needed to leave he should have let me know from the beginning instead of waiting for fifteen minutes
Response from Best Buy
December 24, 2024
Hello there, Sameer!
Thank you for taking the time to reach out on Google with a review. We are committed to delivering friendly, expert service in-store, ensuring that your time is always valued and respected. If in a similar situation, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64601864 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Regards,
^Ryan
Dave S
December 23, 2024
5 out of 5
They were helpful and friendly at answering questions I had and helping me load my purchase in my vehicle.