Best Buy Myrtle Beach

I left a five star review at first, because the salesman was very helpful. However, I deleted that review after I looked at my receipt. Upon check out he told me they were running a special. And I would receive a discounted price. There was no special at all. Without asking me, he signed me up for the Best Buy yearly membership. That would "automatically renew" using my credit card ($49.99) is the cost. This is totally unprofessional!! I following day I returned to customer service to have this charge removed. The woman explained that some of the sales team have been known to do this. She tried to convince me the membership offered savings. I replied that I don't need the membership. She handed me a card with a toll free number to cancel the membership. The manager of this store needs to speak with his sales team. Tricking people into a membership is wrong!

Purchased an ice maker that apparently was defective . Stopped working at 3 weeks after installation. Manufacturer trouble shooted and came to the conclusion that the ice maker was faulty and that it needs to be returned to Best Buy. Manager at Best Buy refused the return due to it being beyond two weeks. Said that’s all Best Buy allows for things to go wrong. Completely unacceptable. We had purchased our dishwasher, double ovens, cooking range top, television and the ice maker. We have major regrets for ever spending money with Best Buy. They do not stand behind their products that they sale and the store manager treats customers very badly. Wish I could give less than one star. Shame on this company.

love the squad!!!!!

Best Buy is AWFUL! I purchased an ice maker for a kitchen remodel. once I installed it it worked fine... for about a week. It started running all the time and could not keep up with making ice. I called Best bust ( within the two weeks) and they said to "contact the Manufacturer". So I did.... big mistake. After 3-4 weeks back and forth the Manufacturer said to return to the store for a full refund. This is their reply in the end.... "My name is Natalie from Customer Service Team and I will be following up on this order today. We have noticed that the refrigerant is leaking, Please contact Bestbuy for a full refund for your order? According to Bestbuy's newest policy, we have no right to issue a full refund on our side," Once I returned to Best Buy they kept saying it is "past to two weeks" and "It's not their problem anymore" That is CRAP that Best Buy does not take any responsibility for items they sale! Will never go back! USE AMAZON!