Just called to see if you had an item in stock. Your ai spokes "person" sucked and was unable to help or put me in touch with someone to talk to. So I guess ordering from Amazon is the way to go.
Response from Best Buy
August 12, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
This is on of the better best buy I've been to.
Just moved to SC. Purchased a 65"tv from Best Buy in Myrtle Beach. Delivery was supposed to be Friday. Got a text saying they would be there between 2 and 6. Then an hour later a text ssying they would be there at 1:32pm. Waited all day for delivery..never came. We drove a half hour to Best Buy to find out why?? They never put it on the delivery truck! Now they wanted us to wait till Monday as it was Friday. Poor customer service. Lucky enough we fit the 65" TV in our little car snd took it with us.
Benjamin H
August 08, 2026
Did an Amazon pickup for a tv. The store was busy, but I didn't have to wait too long. The employee was nice, helpful, and quick. I got a great deal on my TV and it was ready for pickup in record time. The original message said 3pm, which was about 2hrs and it was ready within 10min. I will definitely shop here again.