Best Buy Myrtle Beach

Despite their price matching policy of beating any competitor by $100, they refused to match a competitor quote for 3 LG appliances from Costco this afternoon. As the difference was over $1300, they refused to honor their policy. Their excuse was that they couldn't figure out how the discount was applied. I offered to go back to Costco to take a picture of their bundling discount, but was told not to bother in a very dismissive manner. When asked what they would honor or compromise, they said they would honor Lowes or Home Depot. Their price was $600 over the basic Lowes price which tells me they are way overpriced to begin with. The really disappointing part is how rude the manager was. He didn't offer any compromise or anything. As we are building a new home here, we were looking for many purchases over the next few months. I won't be headed to Best Buy for any of them. False advertising as its best

Best Buy always had what I need. The customer service has vastly improved over the last few years.

I came to check out after my purchase, and there was a line, but it wasn’t clear where the line started. I paused and looked around to make sure where I should stand, and at no point was I trying to cut in line. Unexpectedly, the cashier loudly told me, “You have to stand in line.” I responded that I was trying to figure out where the line started. When it was my turn, I explained politely that I had no intention of cutting the line, but it was confusing because there are two entrances to the line. However, the cashier gave me a cold look and didn’t say “sorry” or acknowledge the situation in any way. It surprised me that some of your employees lack basic communication skills.

I saw store employees selling Pokémon cards to some people without any limits. One group was able to make multiple trips in a short period of time. But when I tried to do it a second time, it became a problem. Meanwhile, that same group was allowed to go at least three times.