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Frequently Asked Questions About Best Buy Myrtle Beach
How do I check product availability at the Myrtle Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Myrtle Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Myrtle Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Myrtle Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5148 reviews)
Leslie S
August 21, 2026
1 out of 5
We purchased a washer and dryer from Best buy the 3rd week of July 2026 to be delivered a week later on 7-29-26. Best Buy does not have their geek squad install their product, instead they have an outside contractor install them. They came and installed the dryer 1st. Then they installed the washing machine. Both turned out to be installed incorrectly. The dryer connection at the elbow was never tightened and fell off. The washing machine lines were attempted to be tightened with an adjustable wrench because they didn't have proper tools. We lent them the tools they needed. When they finished we inspected the job and the washer lines were in a knot. They turned everything on and left without making sure there were no problems. We stopped the cycle on the washer and drained it. The next day our downstairs neighbor said there was a stain on her ceiling. We checked behind our washing machine and the wall box and wall was wet. We pulled the washer drain tube from the drain port and the tubing was shoved about 18" down where it only needs about 6". We are afraid the base may be broken. We called best buy and they said we need to put in an insurance claim through them. We went back to the store and though they were super helpful we have a brand new machine we can not use. After putting in the claim we are still dealing with the insurance company and we feel like we are being blown off. They have yet to send an investigator out to inspect the damage. If Best buy had their own squad to install it I'm sure it would have been done right at the start or have been resolved by now. Frustrated customer! 😠
Response from Best Buy
August 21, 2026
We understand the frustration when your installation of your new washer and dryer did not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/QVs9qw), Twitter/X (https://bby.me/DpchtR), or Instagram (https://bby.me/PG7MwQ), and mention your Google review, 207534.
Charles G
August 12, 2026
1 out of 5
Just called to see if you had an item in stock. Your ai spokes "person" sucked and was unable to help or put me in touch with someone to talk to. So I guess ordering from Amazon is the way to go.
Response from Best Buy
August 12, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Mark L
August 10, 2026
4 out of 5
This is on of the better best buy I've been to.
denise c
August 09, 2026
3 out of 5
Just moved to SC. Purchased a 65"tv from Best Buy in Myrtle Beach. Delivery was supposed to be Friday. Got a text saying they would be there between 2 and 6. Then an hour later a text ssying they would be there at 1:32pm. Waited all day for delivery..never came. We drove a half hour to Best Buy to find out why?? They never put it on the delivery truck! Now they wanted us to wait till Monday as it was Friday. Poor customer service. Lucky enough we fit the 65" TV in our little car snd took it with us.