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Frequently Asked Questions About Best Buy Myrtle Beach
How do I check product availability at the Myrtle Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Myrtle Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Myrtle Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Myrtle Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5101 reviews)
Cindy V
July 01, 2026
5 out of 5
Everyone at this Best Buy, extremely helpful, courteous, and friendly! Ended up buying four new TVs for my new home.
Byron C
June 27, 2026
5 out of 5
I was looking for a new PC and Thomas was an tremendous help.
Jesse
June 27, 2026
1 out of 5
After asking for help and waiting around for 20 minutes without getting any assistance I'll just buy from somewhere else online.
Response from Best Buy
June 27, 2026
Hey there, Jesse,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/mt5Mcx), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##178953
Cpt F
June 25, 2026
1 out of 5
The WORST Experience EVER! Purchased a $3000 Family Theater System with a 65” Samsung OLED TV. Salesman sold us the Protection Plans saying if “anything” happened to it, we dropped it or scratched it the Protection Plans would replace it for free for the first 5 years. Less than 90 days of Ownership it got scratched by a Guest trying to clean it. Samsung would not even send out a Technician to look at it and refused to honor the Warranty. Best Buy Geek Squad Tech did service it but they refused to replace the TV under the Protection Plan. Flew 525 miles at my expense to see a Store Manager in MB: they refused to give me anything in writing to confirm the Geek Squad Technicians diagnosis for my Insurance Claim and gave me a Geek Squad 1-800 number to call. I have called and texted them all week with multiple phone calls to Best Buy Geek squad and still they have not sent me a email “with” the Service Call Notes! Every time you call you get a different CS Agent and half of them cannot speak English. All I want is a email simply stating the TV has Cosmetic Damage that is not repairable: easy ask but not when it’s Best Buy! My Advice go to Walmart or Costco to buy a TV and install it yourself because Best Buy is the WORST place to go if your expecting Customer Service! They should change their name to “Worst BUY” not Best Buy!
Response from Best Buy
June 25, 2026
Hello,
We understand your frustration with the information you received and know you must be disappointed with the TV getting damaged. We would like to speak with you more regarding your concerns.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 178093 in your message to us.
X: https://bby.me/Fxl0TA
Facebook: https://bby.me/J99uWK
Instagram: https://bby.me/ppzbBZ