Best Buy Myrtle Beach

Great deal on some switch handles at Myrtle beach. No flip 7 phone covers, though.

The customer service in the store is probably the worst I’ve ever seen any Best Buy. I had an appointment to get my computer fixed. I had to buy a hard drive for it. The app said the hard drive could be picked up an hour at the store, but no one in the store could find the hard drive.

BUYER BEWARE, they will steal your money. Ordered a TV to be mounted and installed on 6/8. They arrived, dropped the TV and broke the screen. I had to reach out to them to reschedule on 6/15. Took off a 2nd day of work and waited, 4pm that day they call and say they don’t have the TV and will need to reschedule for 7/25. At this point it’s been over a month since ordering so I ask for a full refund, they ensure me they will. They refuse to credit back the TV mount that was delivered because it is past the refund window. It wouldn’t have been past the window if they had installed the tv as requested. Horrible customer service, Walmart has much cheaper TVs and install prices.

The LG Brand TV Expert, Terry, was absolutely amazing and wonderful. We had a challenging situation because our RV required a specific TV size to fit properly in the television lift. Terry’s extensive knowledge of LG TVs made the entire process easy and stress-free. He took the time to understand our unique requirements and helped us select the best TV for our situation. His professionalism, expertise, and customer service were outstanding. I cannot say enough good things about the assistance he provided. Employees like Terry are a tremendous asset to any company. Thank you for such an exceptional experience. We came back the following day for solutions to our soundbar challenge. Terry again assisted our needs with details of the connectivity compatibility with the soundbar we have.