Make sure you never get a subscription through Best Bs. They will jerk you around as long as possible when trying to cancel.
Response from Best Buy
February 12, 2025
Hi, Mike,
Thanks for taking the time to leave a review here on Google. I can understand wanting support with a subscription. It is never our intention to make getting assistance difficult, so I am disappointed to hear about your experience.
Please reach out to us via social media for support. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64807456” when reaching out on social media.
Regards,
^Ravi
They love to steal your money
Response from Best Buy
February 12, 2025
Hello, Dave,
Thank you for providing your feedback Google my Business. Having feel like Best Buy stolen your money is upsetting. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64805667", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Deborah P
February 10, 2025
Had an issue and had chatted with customer service and was told one thing then when I followed those instructions store told us different instructions and during that time frame while waiting to get an appointment our manufacturer warranty ran out by 14 days and Justin at Best Buy said nothing they could do too bad please screen shot your chats and record your customer service calls so you can prove to store what you have been told Not a great experience! Lesson Learned
Response from Best Buy
February 10, 2025
Hello, Deborah,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64798743 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Tamara J
February 08, 2025
Nik, in the TV section, was amazing and patient. I did months of research, thought I knew what I wanted, and he blew my mind when he explained AND demonstrated (very kindly) why I didn't want that. He was patient, knowledgeable, not pushy, and got me exactly what I wanted under the budget I had set. Well, it was such a good deal that I splurged and went a little over to get the 85" instead of the 75" i had planned on, it was a great bargain! (He absolutely did not push me to buy bigger.)