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Best Buy Myrtle Beach
Services Offered
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Frequently Asked Questions About Best Buy Myrtle Beach
How do I check product availability at the Myrtle Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Myrtle Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Myrtle Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Myrtle Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4857 reviews)
Susan F
July 17, 2025
1 out of 5
Ordered a fridge through them and paid extra for the icemaker and installation. Icemaker wasn't working so Best Buy sent the Geek Squad who was supposed to order a small part but there is no record the tech ever showed so they had to send a 2nd tech who showed 2 hours before the arrival window they gave me. Just a total mess. I called customer support and it's an overseas call . . . I was hung up on twice before finally getting assistance.
Lloyd S
July 15, 2025
4 out of 5
Had what we needed
charlie s
July 14, 2025
1 out of 5
Bought a 50" tv took it home and mounted it. We turned it on to watch it and the screen was broken. We boxed it up and took it back. They plugged it in and asked if we wanted to exchange, I said no because the box didn't have damage, I'd prefer to get it somewhere else. Some lady came up (im assuming manager but she didn't say) looked at it and said we damaged it because there were finger prints on the sides, well duh we mounted it. She said since we obviously damaged it they would only exchange. Then as she walked away she was talking to the guy next to her about it having fingerprints so obviously we must've broken it. This will be my last experience with best buy. When you can walk away from a customer talking trash
Response from Best Buy
July 15, 2025
Hello, Charlie,
Thank you for sharing your concerns with your television seeming to have been damaged after opening and mounting it. I can understand that delicate items like televisions can get damaged easily while being setup. We would be glad to notate your concerns. We would be glad to investigate your store interaction if you would like to reach out to us on any of our Social Media Profiles below with Review 15639 for support.
Facebook (https://bby.me/loroct), Twitter/X (https://bby.me/2fcyd1), or Instagram (https://bby.me/2zzgf2)
Sincerely,
^ Tommy
LaTreasha L
July 14, 2025
1 out of 5
I have a BestBuy card but after a series of horrible experiences I will NEVER use it again! Purchased a washer and dryer mid June and it wasn’t delivered until June 26th. When it was delivered there were no plugs and attachment for either machine. Delivery driver stated that because it’s not labeled clearly, this mix up happens all the time and we would have to schedule an installation. We went to the store same day and spent an additional $200 for the parts and installation. Appointment scheduled for July 1st. My family of 12 was leaving to attend my brother’s untimely funeral on the 2nd of July. We waited all day and then finally my husband called and we were told the installer was sick and couldn’t complete the order. So instead of washing clothes we purchased all new clothes for our large family. Nevertheless we scheduled another installation appointment that was scheduled for today. Here we are 4:58pm (after 3 phone calls and being hung up on once) we’re being told that the installer is sick and cannot come today…I’m pissed!!! Out $2200 and the store won’t pickup the phone, only national customer service. DO NOT WASTE YOUR TIME WITH THIS LOCATION.
Response from Best Buy
July 15, 2025
Hello, LaTreasha,
I appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/fxj533), X/Twitter (https://bby.me/fekbig) or Facebook (https://bby.me/sb2i9s) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 15637. We look forward to hearing from you.
Sincerely,
^Deysha