Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3312 reviews)
Christopher A
September 12, 2025
2 out of 5
Be wary of bringing in broken products because they won’t help
Response from Best Buy
September 12, 2025
Hello, Christopher,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one, especially when looking for assistance with a broken product. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #42610” when reaching out on social media.
Thank you,
^Ruby
Troy S
September 09, 2025
1 out of 5
Booked appt for iphone repair through apple. Store would not honor apple care + and tried to charge for the repair and said if we did not want to pay we should have went to the apple store.
derrick w
September 05, 2025
5 out of 5
Great service. In a center with chic fila so parking is a challenge Traffic pattern in shopping center is horrible, one way in and one way out always difficult getting in and out of that center.
Chris M
September 05, 2025
5 out of 5
Bought a new 55" Tv came home to install and to my surprise the entire right side was damaged but Best Buy customer service told me to exchange next day no issues! I miss Best Buy lol good times were had here 20+years ago with my siblings!! Please separate customer service and check out line!! People crave physical locations again!!😱