Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3335 reviews)
Cody J
December 07, 2025
5 out of 5
Staff is very knowledgeable and eager to help. Love shopping her purely for the helpful employees.
P B
December 03, 2025
1 out of 5
Disappointed with the customer service in this store. Did 3 laps around the sales floor looking for someone to help me and not a single associate was to be found. I also asked the door reception person for assistance to find someone and I was told no one was available. We will spend our money elsewhere or online. Don’t waste your time at this store.
Response from Best Buy
December 03, 2025
Hello, thank you for taking the time to leave us a review. Being able to ask questions about your electronics is definitely important before purchase. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #80982".
Facebook (https://bby.me/lejeun)
Twitter/X (https://bby.me/0xhfwe)
Instagram (https://bby.me/d9ut63)
Maximiliano B
December 03, 2025
5 out of 5
Buen lugar para comprar electrodomésticos 👍
Jacob G
December 02, 2025
1 out of 5
WORST CUSTOMER SERVICE EVER. GeekSqaud refused to look up my warranty or even my order umber to assist me with a warranty on an item. Incredibly dissapoiinted.