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Best Buy North Charleston
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3358 reviews)
CP I
January 25, 2026
1 out of 5
Bad customer service - I asked for front entrance lady to provide some feature details on Samsung ring , she informed me in 5 min some one will come to attend but we waiting for 15 min no one attended us.
Secondly in cashier Best Buy have Ruth - I think she has been not provided by proper customer training. When I asked a simple billing question she didn’t answer but when Ruth didn’t needed some details on billing then she talk .
So all together when best buy employees have time or as per their convenience they will answer or else they are not bothered.
God save Best Buy!!!
Response from Best Buy
January 25, 2026
Hello,
Thank you for sharing your feedback regarding your experience with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/68q8f8)
Facebook (https://bby.me/zdh3df)
X/Twitter (https://bby.me/ca155x)
Be sure to send the full details of your situation. Also add Google Review 109027. We look forward to hearing from you.
Noreydis B
January 21, 2026
5 out of 5
Excellent service and very friendly. They have a variety of products
C
January 17, 2026
1 out of 5
I have just moved here and this Best Buy (7612 Rivers Ave, North Charleston) is closest to where I live. I give it one star for convenience. The sales associates, management, and just all around environment of the store is gross. If the Best Buy sign was not in front of this location, I would swear I was shopping at the electronics department at Walmart.
Anita R
January 16, 2026
5 out of 5
Excellent customer service! The staff were very approachable, knowledgeable, and genuinely helpful. They went above and beyond to make sure we got what we needed. We’ll definitely be back.