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Best Buy North Charleston
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3365 reviews)
herman r
February 20, 2026
1 out of 5
Made an appointment to install a dashcam that I purchased online from best buy .
On my way to Best Buy (1.5 hour drive )for the installation …. They gave me a call … because I owned a Mercedes they didn’t know how to install it .
Why did they ask me what car I had and gave the thumbs up for the installation…..what a waste of time to deal with Best Buy and their install service 😡😡
Response from Best Buy
February 20, 2026
Hello, thank you for taking the time to leave us a review. Having your appointment canceled last minute after all the details were entered is frustrating. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #119847".
Facebook (https://bby.me/b485x2)
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Chris D
February 16, 2026
5 out of 5
Was at Walmart to get the same item and couldn’t get the young girl associate to unlock the locker to get what I needed and she basically ignored us. Went to Best Buy for the same item and no issues at all. I even paid a couple extra dollars for better service!
Christopher G
February 15, 2026
5 out of 5
Had a great experience at N Charleston location kudos to Kamani she was very helpful and knowledgeable and also Johnathan at the W Ashley location previously
Galbaddin N
February 10, 2026
1 out of 5
I purchased a Dyson V15 vacuum for around $800, believing it was brand new. Later, I discovered it was actually an open-box item with missing or incorrect parts.
When I went to this Best Buy location for assistance (since all locations operate under the same company), I was told they would not help because it was outside the return window. The issue is not that I changed my mind — the issue is that I was sold a product that was not as advertised.
What made the situation worse was the attitude of the two employees who assisted me. They were extremely rude, dismissive, and unprofessional. There was no attempt to understand the issue or offer any solution.
I was actually planning to purchase a laptop during that visit, but after the way I was treated, I told them that if this is how customers are handled, I would not be purchasing anything from Best Buy. Their response? “It’s up to you.” That clearly showed they did not care about keeping a customer.
For a company as large as Best Buy, this level of service and lack of accountability is unacceptable. $800 is not a small purchase.
Very disappointing experience. I will not be returning.