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Best Buy North Charleston
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3297 reviews)
Travis D
August 08, 2025
1 out of 5
Time & handling, customer service all are horrible. Placed an order and 8 hours after the estimated time of pick up, order still was not ready. Horrible!!
Response from Best Buy
August 08, 2025
Hi, Travis,
Thank you for your review! As someone who values timely and efficient customer service, I completely understand your concern with the delays during your recent in-store visit. At Best Buy, we prioritize all our customers and aim to provide satisfactory service in every interaction. We greatly appreciate your feedback, as it helps us improve.
To formally document your concerns and assist you with any questions, please reach out to us using the social media links below. Be sure to mention your Google review 26238.
* Facebook (https://bby.me/zeyjsd)
* Instagram (https://bby.me/s0keen)
* Twitter (@BestBuySupport)
Kind regards,
^Pre
Crystal C
August 02, 2025
5 out of 5
Always a good deal somewhere. Just take a look!
Carla J
July 31, 2025
5 out of 5
Pick up was very easy and friendly!:)
Jess A
July 31, 2025
5 out of 5
Donny did such an amazing job helping me pick out a digital camera for my auction company. I am so thankful he helped me because he knew more about how to use them than I do! Donny, I didn’t see the survey on my receipt or else I would fill out for you I promise 😂 have them send it to my email! You were excellent to work with! If you are looking for a new camera ask for Donny!!! I image he knows all the things about all of their products, he was very knowledgeable!