Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3383 reviews)
Sarah J
May 02, 2026
1 out of 5
Do not recommend this location!
Response from Best Buy
May 02, 2026
Hello,
Thank you for the review. We understand your concern with not recommending.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 148001
BIG H
May 01, 2026
1 out of 5
Terrible store, never going back
Response from Best Buy
May 02, 2026
We always want to deliver a great in-store experience, and understand the frustration when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/c0yAZ9), Twitter/X (https://bby.me/qJxL0V), or Instagram (https://bby.me/cki3ol), and mention your Google review, 147896.
ultimatefishin 1
May 01, 2026
1 out of 5
Scammers, Marked an item as delivered and never came to the door. Now they won’t even answer the phone. Take your business elsewhere
Response from Best Buy
May 01, 2026
Hi,
It's unfortunate that you did not receive your package. We understand why you would be frustrated. We would love to take a closer look into this matter. Please connect with us by sending a private message on one of the below social media platforms. Please include the Google review ID 147881 in your message.
X: https://bby.me/tfU914
Facebook: https://bby.me/Mtsfrd
Instagram: https://bby.me/UcidOl