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Best Buy North Charleston
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3224 reviews)
Joseph K
October 31, 2024
5 out of 5
Friendly service
Max G
September 21, 2024
1 out of 5
Went into the store, got great service for the sale. Spent $4500 on an entire home entertainment set up on Labor Day...
They missed the only appointment they had for Saturday. Sep 21 they cancelled it 5 minutes before the time to deliver.
As the customer I was told to call them, after fighting with the international telemarketers I went into the store.
Customer service told me they would make it right and I stood there for 45 minutes while they made it "right". Said I'd get a call for a confirmation on my delivery for tomorrow.
The guy called me 20 minutes later and said the only thing he could do was October 5th!!! I asked why it got cancelled in the first place the tech called in sick was there excuse.
They'll tell you anything you want. Just get your money back and go somewhere else!
Response from Best Buy
September 21, 2024
Hi, Max,
Thank you for your review. Having your appointment cancelled on short notice and then needing to wait an extended period of time for a new appointment is not an ideal situation to have occur, and we can understand your frustrations. We would like to follow up with you.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64228199" in your message. Thanks!
Kind regards,
^April
James S
September 20, 2024
5 out of 5
Great store and the staff was quick to ask if we needed help. We were just killing time and enjoying their great selection.
Craig M
September 19, 2024
5 out of 5
Great store and very helpful staff!! Helped me find out about network adapters and were very detailed about them, despite them being a less common and harder thing to know about.