Christopher M
June 03, 2026
Destyn and D in the Geek Squad Car Installation department went above and beyond to help me!!! Unfortunately, my car was not compatible with the radio I bought (that’s on Best Buy, it’s so difficult to talk to somebody in the ACTUAL store, not just a “live agent” from India). Geek Squad gave me a full refund and did a second reinstallation attempt with a new radio, truly showing outstanding professionalism and friendliness. Best Buy needs to do a better job communicating between the “live agents” and the actual humans who are working on our cars/products. Other than that, I’d recommend.
Knowledgeable sales folks made purchases informed and satisfactory.
It's just like any other best buy. Nothing bad to say