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Best Buy North Charleston
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3329 reviews)
Jeff S
November 19, 2025
5 out of 5
Great Salesman Great pricing
Denise M
November 18, 2025
1 out of 5
After our recent experience at this store I will NEVER shop at Best Buy again. We spent thousands of dollars on a tv, sound bar, and mounts. Due to the incompetence of the salesperson and the manager assisting the salesperson, we were not sold the correct items but were unaware of this until the Geek Squad came 7 days after purchase to mount the items. We returned to the store to purchase the needed mounts and our situation was "escalated" to customer service. We had three phone calls with two customer service representatives and were told that we would have to wait another 8 days for the Geek Squad to mount the tv and sound bar - 15 days from original purchase. We were even told "We can't cancel someone else's appointment to fit you in!", despite the fact that our situation is 100% due to the incompetence of Best Buy. We have now contracted with a local technology company who will mount our tv and sound bar within two days. Incompetent sales people + NO true customer service = Best Buy is WORST Buy.
Samuel G
November 18, 2025
5 out of 5
Just leaving this review to give a shoutout to Ezra. Me and my brother are both heavy gamers and anytime we have an issue with our systems or any of our hardware/peripherals he always comes through with a solution. He’s always my go to. If you have any problems always ask for him! 🙌🏽
Cathy C
November 12, 2025
5 out of 5
I had an oven delivered today by Cam. He was very nice and helpful. There was an issue with the cord the guy put in when we purchased it in store. He didn’t ask us which one we needed and just selected for us and it was the wrong one. Cam was very helpful with my next steps. He did not make me feel like I was just a number on his list he had to complete to move on to the next. He took his time to explain everything to me and even offered to assist me if I needed help with the installation once I retrieved the correct cord(that was a whole other issue). It took 3 hrs because of traffic and a little mix up, but I have connected everything and finally have a working oven again. Thank you Cam. Being kind goes a long way. Also thank you to the very nice and helpful lady (I am so sorry I can’t remember your name) that was so patient and nice while assisting me at the Rivers Ave store.