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Frequently Asked Questions About Best Buy North Charleston

How do I check product availability at the North Charleston Best Buy?
How do I check my order status?
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Charleston stores’ holiday hours?

Recent Reviews

4.1
(3221 reviews)
Max G
September 21, 2024
1 out of 5
Went into the store, got great service for the sale. Spent $4500 on an entire home entertainment set up on Labor Day... They missed the only appointment they had for Saturday. Sep 21 they cancelled it 5 minutes before the time to deliver. As the customer I was told to call them, after fighting with the international telemarketers I went into the store. Customer service told me they would make it right and I stood there for 45 minutes while they made it "right". Said I'd get a call for a confirmation on my delivery for tomorrow. The guy called me 20 minutes later and said the only thing he could do was October 5th!!! I asked why it got cancelled in the first place the tech called in sick was there excuse. They'll tell you anything you want. Just get your money back and go somewhere else!
Response from Best Buy
September 21, 2024
Hi, Max, Thank you for your review. Having your appointment cancelled on short notice and then needing to wait an extended period of time for a new appointment is not an ideal situation to have occur, and we can understand your frustrations. We would like to follow up with you. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64228199" in your message. Thanks! Kind regards, ^April
James S
September 20, 2024
5 out of 5
Great store and the staff was quick to ask if we needed help. We were just killing time and enjoying their great selection.
Craig M
September 19, 2024
5 out of 5
Great store and very helpful staff!! Helped me find out about network adapters and were very detailed about them, despite them being a less common and harder thing to know about.
Marjorie B
September 12, 2024
5 out of 5
Geek Squad!!!!

About Best Buy North Charleston

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