La atención prestada por Adam el día de hoy fue genial, nos explicó súper bien todo el proceso , tiene mi mucho sentido de pertenencia 🙏🏻
Apple Support lists Best Buy as a service and repair for Apple products. This is not the case Best Buy is a Glorified Shipping Center.
I made an appointment via Apple support, Arrived at Best Buy, waited in line only to be Told “All we do is ship to Apple”
Thanks for wasting and Hour of my Day traveling. 😡
Response from Best Buy
August 21, 2026
Hello Mark,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #207640 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/2NuFUL)
• Twitter/X (https://bby.me/I3X0oh)
• Instagram (https://bby.me/pb5yiQ)