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Best Buy North Charleston
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy North Charleston
How do I check product availability at the North Charleston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Charleston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Charleston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Charleston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3241 reviews)
Liz H
January 12, 2025
5 out of 5
Great staff
John N
December 30, 2024
3 out of 5
They need more help on the sales floor. They were peasant. I even confronted them about needing help, which they agreed. I showed them I was buying a 65" tv.
Response from Best Buy
December 30, 2024
John,
Thank you for writing a review. I completely empathize with your frustration about the lack of assistance you're experiencing, especially when it feels like there aren't enough staff available to support you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64624739.
Regards,
^Kristy
Joshua W
December 27, 2024
3 out of 5
This particular store seems old and worn out. We went inside and the layout just seemed confusing. After walking around for 30 minutes without finding help we decided to go elsewhere. They did have some food prices on tvs.
Response from Best Buy
December 28, 2024
Hi, Joshua,
Though it is not how we want customers to feel when shopping at their local Best Buy store, we appreciate your feedback. It is important that customers enjoy the look and feel of the retail location they visit, and we'd be happy to learn more to help create better customer experiences. Kindly send a private message that includes your full name, phone number, and email address to: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
To ensure proper routing, please mention that you are responding to Google review 64616025.
Thanks,
^Tina
Jeff C
December 24, 2024
5 out of 5
Had what I needed and great service