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Best Buy Rock Hill
Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Rock Hill
How do I check product availability at the Rock Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rock Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rock Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rock Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2084 reviews)
Joseph H
August 07, 2025
5 out of 5
The customer service was awesome and the person at the geek squad was on his toes went above and beyond
Rhonda G
August 03, 2025
5 out of 5
Mika, Store Mgr, helped me and was extremely nice especially with it being Tax Free Weekend
Shawn B
July 24, 2025
5 out of 5
Who doesn't love Best buy? Their total care plan packages a must have when purchasing new appliances because it'll cover everything for a year and give you some added benefits for your purchases. We had a laptop that needed to be repaired and the repair cost would have cost more than what the total care plan package was for a year. So that was a no-brainer because the total care plan covered the cost of the laptop repair. So we came out saving money and then turned around and bought a 65-in television and the total care plan covered things with that as well. It will cover all of your purchases for a year. And every year after that as long as you keep it. I haven't had a bad experience with Best buy I have bought many appliances and electronics from them. However it seems to be a problem with scheduling deliveries and home visits because they have canceled appointments a couple of times because they said the TV was not in stock so I'm not sure how they sold it to us if it wasn't available. So originally we were waiting two weeks for delivery and now it's going to be almost 6 weeks by the time it arrives. Fingers crossed it arrives then.
Doc s
July 19, 2025
1 out of 5
They never have what I need
Response from Best Buy
July 19, 2025
Hello, Doc Savage,
Thank you for your review. We know it's frustrating not to find what you're looking for in store. If you would like assistance or want to document your experience, please send us a private message on social media along with your name, phone number, and email. Please mention Google Review 17874 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan