Best Buy has fallen off it may as well be an apple store that sells Samsung accessories and the 5 most popular games on console. I went in for a charger for my pixel watch and was not able to find anything other than apple everything and Samsung somethings the help from the staff was a search on his phone using the same Best Buy app I have on my phone. ✌🏿
tonygrooove
August 09, 2026
Great store but today approx 4:30 PM, there was a young, short, African American, young lady greeting people upon entering. She was real pushy. Didn’t want to accept that I was “just looking”. Please reel her in a bit.
Bobby helped us and was amazing he kept it real and helped us with everything he didn’t push to the overpriced things and was very down to earth definitely recommend 10/10 service
Worse experience ever. Ordered a phone online and the option to have a friend/family pickup was not available. So I called the store to ask to speak with someone. After waiting 35 minutes talking to a robot, someone finally answered and advised that I will have to be present to pick up the phone. I ended up asking to either cancel or pickup at a different location and the rep cancelled my whole order. Now I have to wait for $1600 to be refunded to my account within 7-10 business days
Response from Best Buy
August 06, 2026
Hello,
Thanks for taking the time to leave your feedback. We understand why you would be concerned with not being able to add a pickup person. We're happy to take a look and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 199211 in your message to us.
X: https://bby.me/ISmi3K
Facebook: https://bby.me/rSCTV2
Instagram: https://bby.me/q666Uj