Best Buy Rock Hill

Another poor experience at the NOT so Best Buy. I just got a new iPad and wanted to get a charge cable so I can charge it using my Mac Book Pro. I took both devices with me to the store because I've learned from experience you MUST test. The young man named Chris greeting at the door, told me he would get the cable. He came back with an opened box with one end USB-A & the other USB-C & It didn't charge, I suggested there might be a problem with the cable. He disagreed. I suggested we try another cable and he said 'all the other boxes are unopened but I can sell you a 10 foot cable. I said 'no, why would I drive all the way there WITH both my devices and not test to see if it works'. He suggested I talk to the Manager named Riley. He told me that it wouldn't work. The Mac Book Pro didn't have enough juice to power an iPad. I disagreed and left. Today I went to Micro Center in CLT and got the right cables and would you BELIEVE it? It works, it charges and I got immediate and great support and customer service from the Pro's. I asked Riley if it was possible he could be mistaken, he said NO. Well Riley, you need to check out all the other poor reviews your store is getting. Soon Best Buy will go away as so many other electronic retailers have, BTW Micro Center is hiring.

Demarcus was extremely helpful. He helped us pick out the best TV at our price point and was very nice throughout it all. Give Demarcus a raise!

It's best buy. Store is well stocked and has what we needed.

Was served quick. Thanks!