Frequently Asked Questions About Best Buy Rock Hill
How do I check product availability at the Rock Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rock Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rock Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rock Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2122 reviews)
Tim a
December 29, 2025
1 out of 5
This is why people shop online because nothing is in stock.
Response from Best Buy
December 29, 2025
Good Evening, Tim and Crystal,
We understand how you are feeling after not being able to find the items you were looking for while shopping in store. We would be happy to review this further with you. Please feel free to send us a private message on social media, so we can help.
- Facebook (https://bby.me/t4fgen)
- Twitter/X (https://bby.me/chsx6j)
- Instagram (https://bby.me/w8b567)
Paul W
December 29, 2025
5 out of 5
We wanted to thank Landon for his patient and time. Picking out the best washer and dryer for our needs. We can’t forget the coffee pot. Thank you Landon.
Laura L
December 27, 2025
1 out of 5
Waste of humans that work at this specific store. After I went through 20 minutes of prompts and finally getting transferred to the actual store itself 3 TIMES every single time an associate picked the phone up they immediately slammed it back down, all 3 times. Each time I could hear the background noises of multiple people talking but no one ever said hello or greeted me.
I’d give these waste of airs 0 stars if I could.
Veronica R
December 20, 2025
5 out of 5
Very friendly, knowledge and helpful staff. When they did not have what I needed in stock, it was quickly ordered and shipped to me.