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Best Buy Rock Hill
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Frequently Asked Questions About Best Buy Rock Hill
How do I check product availability at the Rock Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rock Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rock Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rock Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2132 reviews)
Chris G
January 24, 2026
5 out of 5
Helpful. They had what I needed.
Leah T
January 24, 2026
5 out of 5
My finance and me were here 2 weeks ago so he could get a gaming setup. We walked around a while and he was waiting for an employee that was not already with a customer to help us out and give him some knowledge about the best PC to get. They were busy. The store was very clean. One guy walked past us and got Tavian to help us. I’m pretty sure that was his name. He said he usually works in the warehouse. He had a cool mustache. He knew what he was talking about and helped us out, he was so kind, cool, and knowledgeable. I’m so glad he was able to help us. My only down side is they were out of alot of gaming PC equipment, however Christmas did just happen, soo I mean I understand🤷♀️. Anyways we ended up making a decision and went home with a great one thanks to Tavian. He even helped us carry it out to the car. Thank you 🙏 😁
Casey R
January 23, 2026
5 out of 5
The geek squad at Best Buy always know what they’re doing! Doug was super helpful! Although I am sad to report that the staff does not play volleyball on their knees before opening the store like my store in Greenville did back in the day when I worked at Best Buy. (Hint hint, nudge nudge. Great team builder!). P.S. To the people who bring their computers in that are infested with cockroaches inside…Seriously??!
STEPHEN S
January 23, 2026
3 out of 5
Seems that every time I stop, whatever I need has to be ordered.
Response from Best Buy
January 23, 2026
Hello, thank you for leaving us a review. Being able to leave the store with the item you need is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #108235".
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