Frequently Asked Questions About Best Buy Rock Hill
How do I check product availability at the Rock Hill Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rock Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rock Hill stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rock Hill Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2149 reviews)
Keith B
April 25, 2026
4 out of 5
Good People and very helpful
Marie C
April 23, 2026
5 out of 5
Good experience - sales person was very helpful and pleasant.
Mark R
April 21, 2026
3 out of 5
Worst buying experience i have had in a long time. First they are way understaffed, had to wait 20 minutes for someone to help me. Then huge hassle making the purchase with the rebate. Ended up having to buy on my phone to get it to work and then pick it up as a online order. Overall took 2 hours for what should have been a 15 minute purchase.
Jessica K
April 13, 2026
5 out of 5
Caleb in the computer section was amazing! He really took the time to walk me through my options and made sure I understood everything before making a decision. His recommendations were spot on, and he made the whole process so easy and stress-free. I truly appreciate his help! Thank you!