Eduardo R
February 21, 2026
Muy buenas atenciones personal muy atento y amable saludo 👋
Yesenia A
February 19, 2026
The employees working at the back where all the laptops are never want to help even when ask for help, they ignored and choose who they want to help. Terrible service they need to hire people who actually want to do their job.
Response from Best Buy
February 19, 2026
Hello Yesenia,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, poor customer service is never ideal for a great experience especially if you felt ignored. We would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/sp7k0r), Twitter/X (https://bby.me/w88tna), or Instagram (https://bby.me/qfuem5). Please also reference Google Review #119396. Looking forward to hearing from you!
I had to buy a new desktop computer as mine crashed. The young man (I forget his name) was very helpful, but when I got home to set everything up, I had to go back to the store because the new computer had to have different cables for my 2 monitors. Just an inconvenience. That's why the 4 stars.
Customer service is slack. If you don't know what your looking for you have to Google your answers.