Best Buy Spartanburg

Customer service is great and sales are frequent but finding someone to help you get something from a case or anything really is a pain as usually nobody is around or the 3 employees on duty are busy trying to help everyone.

Where their next door neighbor - who dominate the home appliance market - couldn't get me a washer for weeks, these guys got me one in 5 days and a much better deal. They also lined me a up with a nice deal and a life saving alternate way to pay for this stuff. That Justin guy is responsible for both purchases so get that dude a pay raise.

Found what I was looking for. All questions answered by a rep. Nice clean store. Free parking in abundance. All was smooth...

Was recently in the store a few weeks ago to have a new computer system serviced. Simple task one would think. The customer service was awful, no one greets you as you walk in or when you leave the store and the electronic dance music will give you a headache. The guys at the front entrance stood around talking amongst themselves not acknowledging the customers. The guy that help me at the Geek Squad counter, I think his name was Mark-with man-bun hair, anyway, he was complaining in front of me to his coworker how he didn't want to be there, how online support was screwing him over and he wanted go home! Not a very professional attitude. Went back to the store and the same guy helped me, again he was complaining about having to help customers at such an early time, even though it was mid-morning...the entitlement right! My computer was never fixed ( we pay for their highest membership thru GS). I took the computer home, had to return to the store b/c the young girl forgot to give my charging cord back. Got home, sat down with online support and another coworker and we figured it out ( with prayer ) within 1 hour. The local store had my computer for multiple days and produced no satisfactory results but did complain about having to help customers. FYI...without customers you would have no hours to work and no job.