header_logo

More to Explore

Frequently Asked Questions About Best Buy Spartanburg

How do I check product availability at the Spartanburg Best Buy?
How do I check my order status?
My local Spartanburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Spartanburg stores’ holiday hours?

Recent Reviews

4.1
(3890 reviews)
Vladimir L
March 12, 2025
4 out of 5
Customer service is great and sales are frequent but finding someone to help you get something from a case or anything really is a pain as usually nobody is around or the 3 employees on duty are busy trying to help everyone.
Chris K
March 11, 2025
5 out of 5
Where their next door neighbor - who dominate the home appliance market - couldn't get me a washer for weeks, these guys got me one in 5 days and a much better deal. They also lined me a up with a nice deal and a life saving alternate way to pay for this stuff. That Justin guy is responsible for both purchases so get that dude a pay raise.
Ty L
March 09, 2025
5 out of 5
Found what I was looking for. All questions answered by a rep. Nice clean store. Free parking in abundance. All was smooth...
C C
March 05, 2025
1 out of 5
Was recently in the store a few weeks ago to have a new computer system serviced. Simple task one would think. The customer service was awful, no one greets you as you walk in or when you leave the store and the electronic dance music will give you a headache. The guys at the front entrance stood around talking amongst themselves not acknowledging the customers. The guy that help me at the Geek Squad counter, I think his name was Mark-with man-bun hair, anyway, he was complaining in front of me to his coworker how he didn't want to be there, how online support was screwing him over and he wanted go home! Not a very professional attitude. Went back to the store and the same guy helped me, again he was complaining about having to help customers at such an early time, even though it was mid-morning...the entitlement right! My computer was never fixed ( we pay for their highest membership thru GS). I took the computer home, had to return to the store b/c the young girl forgot to give my charging cord back. Got home, sat down with online support and another coworker and we figured it out ( with prayer ) within 1 hour. The local store had my computer for multiple days and produced no satisfactory results but did complain about having to help customers. FYI...without customers you would have no hours to work and no job.
Response from Best Buy
March 05, 2025
Good Afternoon, Valued Customer. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64892667" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey

About Best Buy Spartanburg

bestbuy.com