Frequently Asked Questions About Best Buy Spartanburg
How do I check product availability at the Spartanburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spartanburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spartanburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spartanburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4054 reviews)
Jalyn
March 26, 2026
1 out of 5
Felt like I didn’t belong…walked in was looking around in the phones and tablets area. No one came to ask if I needed help or if I was looking for anything in particular. Shortly after a couple arrives in the same area as me and of course was greeted and asked if they needed anything….I walk to the speakers section, and employees are purposely not making eye contact or trying to look away to look busy…
Response from Best Buy
March 26, 2026
Hey there, Jalyn,
We understand your concerns with not getting assistance on your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/2UKvd7), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #135129"
Jimmy E
March 23, 2026
5 out of 5
They always have what you need when you need it.
Joseph L
March 21, 2026
5 out of 5
If you need they got it and if they don't they can make it happen for you .All the electronics you can ever want
Timothy M
March 20, 2026
1 out of 5
The only reason I'm returning to this store is to return the garbage noise canceling headphones that do not cancel a single bit of noise. These things are trash. And I'll never come back because I walked around and waited for an employee to help me way too long. Screw this place ill shop online from now on and actively avoid anything best buy.
Response from Best Buy
March 20, 2026
Hey there, Timothy,
We understand your frustrations with having to wait a long period of time to make your return. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/tScLBj), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##132781"