Horrible customer service
Response from Best Buy
August 27, 2026
Hi there!
It is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/LS262y), Twitter/X (https://bby.me/vERRut), or Instagram (https://bby.me/GIrKej). Please include Google Review number 212690.
Thanks.
This store will flat out lie to you and is highly unprofessional. I placed an order over the phone with an associate, was told my order would be ready for pick up in an hour, and when I went to the store (40 minute drive), was told there was an error with the order and my new pick up was available 2 weeks from the date.
Very helpful salesperson.
Best Buy starting to look like Broke Buy.