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Best Buy Summerville
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Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2922 reviews)
rscr
May 11, 2025
1 out of 5
Hi everyone,
Here's my review on Best Buy Summerville, SC.. First off I do have a Best Buy Total membership ( useless )( not anymore) Anyways I bought a refrigerator Whirlpool side by side. I was replacing a 20yr old Maytag that went down. Wish I still had that Maytag cause it was built better and quiet. Anyways I finally decided on this brand and got it at Best Buy... well it arrived after waiting a month and only lasted 2 months and shut down! A service tech showed up and said the refrigerator had defective parts. So I called Best Buy while the tech was here asking to let me swap it for a different refrigerator like they say you can but that is a falsity that Best Buy hands you. They do not let you swap. I was even going to pay more for another kind. But they still wouldn't let me switch refrigerators. At first they said it is up to the tech to say if the refrigerator should be swapped out. So I said that to the tech and he said NO they are not telling you the truth it's not me who makes that decision it's THEM. I am sorry they won't tell you the truth and they are making me the bad guy. So see Best Buy is basically conning people with this line of letting people swap out a defective refrigerator cause the service tech himself told me that no way do they let you do it. They insist on making the service techs fix it no matter what! I had to wait 8wks for parts to come in for this refrigerator to be working. This is why I will never ever buy anything from Best Buy again. They flat out lie to the customers! No appliances, electronics, NADA.. I am done with them..because of this fiasco over the refrigerator. Months went by with me sitting here well they ping ponged me back an forth waiting for the service tech to say yeah swap it out when they knew well enough that wasn't ever going to happen.
As far as giving stars..minus one
Fred K
May 08, 2025
5 out of 5
Great customer service. The salesperson Nicholas at the Summerville, SC location was a big help with information.
Jessica G
May 07, 2025
5 out of 5
I went in to get a cord for my ultrasound machine. The tech was very knowledgeable. They did not have one in store so he searched online, found it so I could order it.
Bartosz R
May 03, 2025
5 out of 5
Easy and issue free curb side pick up