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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3065 reviews)
Jake
April 22, 2026
5 out of 5
Fantastic experience visiting this best buy today. Bob the supervisor was very friendly and helpful. Highly recommend this location
Jay S
April 22, 2026
1 out of 5
On April 1st, I purchased a dishwasher from Best Buy. After the installation, the unit did not function properly, and water leaked onto my floor, causing damage and inconvenience. I contacted your online customer service team and arranged for a replacement with a different brand at the same price. I was assured that the new dishwasher would be installed at no additional cost and that the defective unit would be removed.
However, when the replacement dishwasher was delivered, the delivery personnel informed me that they were only responsible for dropping off the new unit and would not install it or remove the old one. Since then, I have contacted online support multiple times, but each representative has been unable to resolve the issue or provide consistent assistance.
Last week, a manager contacted me and promised to arrange installation. It has now been another week, and I have not received any follow-up or scheduling information.
At this point, I have two dishwashers in my home, both unusable, taking up significant space. I have been without a working dishwasher for nearly a month, which is unacceptable and extremely inconvenient. This experience has been very disappointing and reflects poorly on your customer service.
Chap F
April 15, 2026
3 out of 5
I can't get over this. Been thinking about it for weeks. I went to this Best buy and they tried to sell me external hard drives for like almost $1,000. I was able to go to Western digital's website and get it for $100. I'm a fan of Best buy but this really made me wonder..
Response from Best Buy
April 16, 2026
Hello, Chap,
We appreciate you taking the time to share your feedback. Being pushed to purchase an item that you don't need is never great, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/BmmCrB), Twitter/X (https://bby.me/19dwqb), or Instagram (https://bby.me/qWjFK6). Please reference Google Review, #142112.
Tim E
April 14, 2026
5 out of 5
Had to run in and get something last minute for my camera and was helped and was even in a rush and forgot my item but the Geek Squad associate quickly brought it to me outside and was able to make it to my photo engagement on time.