Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3115 reviews)
James P
October 10, 2026
1 out of 5
Went into have the screen protector replaced on our phone which was supposed to have a lifetime warranty. They changed the sku on the product so they asked for more money so I asked for a mod. When Fatima came up she let me know that it did not matter she would not match it. She also informed me that this was not poor customer service.
Response from Best Buy
October 10, 2026
Hi,
Thanks for leaving your feedback. We understand your concerns with needing to pay more for the screen protector you received. We would like to hear more about your concerns and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 233348 in your message to us.
X: https://bby.me/wkPlrr
Facebook: https://bby.me/4ZLVyG
Instagram: https://bby.me/zjgid3
Spencer J
October 10, 2026
5 out of 5
Store personal were super friendly and helpful. They tryed to find what I needed bit did not have it in stock.
Sarah S
October 09, 2026
5 out of 5
This is my go-to Best Buy. The staff is helpful and professional.
Zta R
October 06, 2026
4 out of 5
Great experience. The sales person was very helpful.