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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2956 reviews)
Lajuanda B
July 29, 2025
1 out of 5
They were very unprofessional !
Vinny0509
July 25, 2025
3 out of 5
Just an average experience. Was looking for a tv, some of the displays weren’t on so I couldn’t see what the picture looks like. Kinda wandered the store for a bit to find a corner with a bunch of other tvs. The 5 associates at the front never once asked if I needed help. Probably won’t come back
Response from Best Buy
July 25, 2025
Hello there!
Thank you for your review. We understand the importance of a great product selection, expert advice and a welcoming environment. Our goal is to create this experience for every customer, and we appreciate your feedback as it helps us continue to grow.
To formally document your concerns, feel free to reach out to us in a private message or DM on Facebook (https://bby.me/7f2eto), Instagram (https://bby.me/vxl0rm), or Twitter (@BestBuySupport). Don't forget to mention your Google review 20403.
Best regards,
^Pre
Steve R
July 25, 2025
1 out of 5
Made an appointment to have my Apple iPhone battery replaced, since Best Buy is an authorized repair center (and close to my home). My phone has active AppleCare+ coverage and was showing my battery as "significantly degraded" and in need of replacement. Cost was shown as $0 (i.e. free) when I made the appointment. I got to Best Buy, stood in line, waited for several techs to enter all my info into their system(s), was told that they did have a battery in stock - but then they told me there would be a "service charge" of $99 for the battery service. I showed them my AppleCare coverage and the zero charge, but they were adamant about charging me $99. I asked if that was a Best Buy fee, and they told me that Apple would charge me the same thing if I went to an Apple Store. I seriously doubt it. I think Best Buy was either trying to take advantage of me or their techs didn't know what they were talking about. Sorry Best Buy, but I'm done with you for the foreseeable future. I'll head to the nearest Apple Store and hopefully have better luck.
Response from Best Buy
July 25, 2025
Hey, Steve,
Thank you for taking the time to share this review with us here, although we hate to hear you had an unexpected charge while having your iPhone battery replaced. We would be happy to investigate this with you, and see what we can do to help.
To get started, please send us a message on Facebook (https://bby.me/d07zxp), Twitter/X (https://bby.me/k7kpv1), or Instagram (https://bby.me/0ysa2h). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: #20364. We look forward to hearing from you!
Regards,
^Katie
Millie “
July 17, 2025
5 out of 5
I ordered an item online, and within an hour, I was able to go and pick it up at the store.
When I parked and went inside at the entrance, I showed the bar code on my phone of the item. Immediately, the man when and came back with my item, and I was on my way.
Thank you for the quick process.