Couldn't get anyone to help answer my questions.I guess the place is kind of self surf.You scan a q r code and it takes you to the website if I wanted to look at the website, I would have just stayed home.and shopped on Amazon I guess it's their loss.
Response from Best Buy
November 19, 2025
Hello, Erik,
Thank you for leaving us a detailed review. It saddens us to hear that your recent experience was not a positive one, especially when needing support. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #71379" when reaching out on social.
Nottrintgaming !
November 16, 2025
Absolutely awesome customer service! Christian helped us tremendously in finding a TV that fit both our needs and our budget. He was patient, knowledgeable, and genuinely wanted to make sure we got the right product. We couldn’t be happier with the experience. Best Buy definitely earned our business today!
Bring a sandwich. Takes an eternity to get through line
Response from Best Buy
November 07, 2025
Hi, Matt,
Long lines can be difficult during the holiday seasons. You can certainly create orders online for pickup to skip the line with curbside or in store pickup. We do also offer shipping and delivery options for most items. Please reach out to us on any of our social media profiles below for support with review 66169.
Facebook (https://bby.me/2fnrwt), Twitter/X (https://bby.me/yqcvqi), Instagram (https://bby.me/d5us1a)