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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3055 reviews)
Joey
April 04, 2026
1 out of 5
Customer service is unacceptable at this location.
Difficulty getting store associates assistance.
Store appears understaffed, unsupervised and associates are highly untrained.
There is a lack of store leadership and apathetic management.
Customer service counter associates lack proper training. They appear to have no knowledge how to assist customers. One female at the customer service counter, short, white, brown hair has the worst demeanor and character. She is rude and acts inconvenienced. It is very unprofessional.
Store associates appear disengaged.There is a lack of employee morale throughout the store.
Store associates also have no knowledge on the products they are selling.
These type issues plague this store and lead customers as myself to shop elsewhere.
I felt my business was unappreciated and the store atmosphere is unwelcoming.
Response from Best Buy
April 04, 2026
Hello,
Thanks for your feedback. We understand your disappointment with the experience you had, and the service received. We get why you would feel this way. We would like to document your feedback. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review number 138454, in your message.
X: https://bby.me/oRJRB0
Facebook: https://bby.me/RK0dKd
Instagram: https://bby.me/WaJDoW
Karen W
April 02, 2026
5 out of 5
The associates were great. I would recommend this one over the store in N Charleston they were awful, rude, not helpful just a terrible experience.
Mary B
March 12, 2026
5 out of 5
Great help! Bought a MacBook.
William E
March 09, 2026
5 out of 5
We would like to say thank you for the great service we received from Chris, he took time to explain treadmills to us extremely dumb and old people . He's a breath of fresh air in todays fast paced world.We hope your store knows how great an asset he is to your store.