Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3060 reviews)
Chap F
April 15, 2026
3 out of 5
I can't get over this. Been thinking about it for weeks. I went to this Best buy and they tried to sell me external hard drives for like almost $1,000. I was able to go to Western digital's website and get it for $100. I'm a fan of Best buy but this really made me wonder..
Tim E
April 14, 2026
5 out of 5
Had to run in and get something last minute for my camera and was helped and was even in a rush and forgot my item but the Geek Squad associate quickly brought it to me outside and was able to make it to my photo engagement on time.
Lewis F
April 14, 2026
1 out of 5
I would never go back to this store. I went there to get a new battery for my iPhone which was covered under Apple Care. Which means the battery is free. Instead, this Best Buy tried to charge me $99 in spite of the fact that Apple charges zero. I ended up taking it to Apple and they of course did it for free!
Response from Best Buy
April 14, 2026
Hi,
Being charged for a free service is upsetting. Let's discuss that experience. Mention review # 141616 when connecting with us on social media link.
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