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Frequently Asked Questions About Best Buy Summerville

How do I check product availability at the Summerville Best Buy?
How do I check my order status?
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Summerville stores’ holiday hours?

Recent Reviews

4.0
(2915 reviews)
Joshua B
March 26, 2025
5 out of 5
Jshaun was a great help immediately! Mins in the door he had what I needed and ready to check out!
JT C
March 25, 2025
5 out of 5
Great selection… eligible staff, and a professional experience.
Matthew R
March 22, 2025
2 out of 5
I was shopping too get compressed air and electronics cleaner. When we entered, the 1st employee we encountered, pointed his finger, and said "if we have it it'll be some where back there to the right of that sign." The 2nd employee we encountered, spoke down to us as of we were idiots! He said, "OH. The compressed air is over here". We told him we had found the compressed air and we were looking for an electronics aerosol spray cleaner to clean, for instance, a compute mother board. He replied to us "You can't spray any kind of cleaner onelectronics". Iwe told him it is an electrics contract cleaver. "OH you have to go to a hardware store". He proceeded to pull up an auto parts store on his phone and very very rudely said "see this is what you want" I let him know he pulled up an auto parts store. I also informed him that I had already told him that's what we asked in the first place. He said "yeah, we don't carry that. Very very bad store to go to, my opinion, but if I'm treated that way in a store, I will never be back!
Response from Best Buy
March 23, 2025
Hello, Matthew, Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64958025 regards, ^Brandon
steve c
March 12, 2025
5 out of 5
Good help great price for a 75 inch tv

About Best Buy Summerville

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