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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2883 reviews)
Phil W
January 15, 2025
1 out of 5
Your geek squad lackeys have no knowledge of computers let alone should they work on them. It was sad they did not know the difference between ram. I've taught my 15 year old son more about computers.
Response from Best Buy
January 15, 2025
Good Afternoon, Phil,
We certainly understand how you are feeling after not getting the support you needed for your computer when you brought your device in for service. We would love to connect with you and be able to look further into this situation together. Please feel free to send our team a private message on social media. Be sure to include your Google review in your message: #64681332.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Olgie
January 14, 2025
5 out of 5
Great service from cash register attendee
Julia K
January 13, 2025
1 out of 5
Do not buy any tech from Beat Buy!!! Bought a new Asus computer from Best Buy, it broke after 3 months. We called asus, they said to go to Best Buy. We went to Best Buy, they said they can’t do anything and to call asus. Asked us to leave the store because they didn’t have a manager there to help and there was nothing they could do. The staff was extremely rude and smelled of illegal drugs. Then, we called Best Buy customer support, they said we have to call Asus because if we didn’t buy the Best Buy warranty, they can’t help us as they’re just a distributor…then they literally hung up on us. So…don’t buy anything from them because if anything happens, they will flat out refuse to help.
Response from Best Buy
January 13, 2025
Hello there, Julia!
Thank you for taking the time to reach out on Google with a review. I completely understand your desire to receive support for your recently purchased computer. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64674722 in your message.
You can find us here: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
We hope to hear from you!
Sincerely,
^Ryan
Todd C
January 12, 2025
2 out of 5
Was looking to buy a new Canon printer and some extra ink. This location didn't carry the ink that the printer uses. Decided not to purchase. What a letdown 😞
Response from Best Buy
January 12, 2025
Hello, Todd.
Thank you for reaching out. I know how it could be frustrating to not be able to locate the item you are looking for in store. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and we will be happy to help assist locate this product for you. When you message us, please include your full name, phone number, email, and a copy of your Google review number #64670539.
Best,
^AllisonS